The Aga Khan University Hospital - 3 min drive - 3.1 km
Yaya Centre - 7 min drive - 5.4 km
United Nations Office at Nairobi - 9 min drive - 8.0 km
Getting around
Nairobi (WIL-Wilson) - 18 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive
Syokimau Station - 27 min drive
Nairobi Station - 30 min drive
Syokimau SGR Railway Station - 32 min drive
Airport shuttle (surcharge)
Restaurants
68 Library - 4 min walk
Havana Bar & Restaurant - 5 min walk
Open House Restaurant - 6 min walk
Beit É Selam - 6 min walk
Ashiana - 3 min walk
About this property
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Nairobi is just 4.8 mi (7.8 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Temptation Restaurant, which is one of 2 restaurants and serves breakfast, lunch and dinner. A poolside bar, a health club and a fitness centre are other highlights at this Art Deco hotel. Fellow travellers love the helpful staff.
Languages
English, Hindi, Swahili, Urdu
At a glance
Hotel size
94 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
High chair
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Recycling
Water-efficient showers only
Special features
Dining
Temptation Restaurant – This restaurant serves breakfast, lunch and dinner.
Café Lungo – On-site café. Open daily.
Volcano Bar – On-site sports bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KES 2500 for adults and KES 1200 for children
Airport shuttle service is offered for an extra charge of KES 6200 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge of KES 6750 (subject to availability)
Late checkout can be arranged for an extra charge of KES 6750 (subject to availability)
Children & extra beds
Rollaway beds are available for KES 5000.0 per night
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Hotel
Golden Tulip Westlands
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi Nairobi
Golden Tulip Westlands Nairobi Hotel Nairobi
Frequently asked questions
Does Golden Tulip Westlands Nairobi offer free cancellation for a full refund?
Yes, Golden Tulip Westlands Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Golden Tulip Westlands Nairobi?
Yes, there's an outdoor pool.
Are pets allowed at Golden Tulip Westlands Nairobi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Tulip Westlands Nairobi?
Yes, there's free self parking.
Is an airport shuttle service offered by Golden Tulip Westlands Nairobi?
Yes, an airport shuttle is available. The charge is KES 6200 per vehicle one-way.
What are the check-in and check-out times at Golden Tulip Westlands Nairobi?
Check-in start time: 2 PM; check-in end time: 2:00 AM. There's a charge of KES 6750 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of KES 6750 (subject to availability).
Is there an on-site casino at Golden Tulip Westlands Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Golden Tulip Westlands Nairobi and nearby?
Golden Tulip Westlands Nairobi has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Golden Tulip Westlands Nairobi?
Yes, there are 2 on-site restaurants.
What's the area around Golden Tulip Westlands Nairobi like?
Golden Tulip Westlands Nairobi is a short 8-minute walk from Sarit Centre and 16 minutes' walk from Westgate Shopping Mall.
Golden Tulip Westlands Nairobi Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
26 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
26 December 2024
Disgraceful for a Golden Tulip
For a Golden Tulip hotel, this stay has been a huge disappointment. Although the staff have all been very good this hotel is in a very tired state and in desperate need of refurbishment. Lifts were not working throughout our stay so we were initially required to climb 2 or three flights of stairs with all our luggage from the basement parking. To access our room we were also required to use a flight of stairs to an alternative lift. Water being turned off with no notice for hours, then switched on briefly before being cut again, with no notice. Disgraceful for a Golden Tulip property. I will need a lot of convincing to come back
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Comfortable and clean
Great service from the entire team.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Great location and hotel
It was an amazing stay at the Golden Tulip ... very good stay, the restaurant was good, the breakfast was awesome, and the staff was the best! Very convenient location as well to go to CBD, Parklands, and other areas.
Ali S
Ali S, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
I stayed here for 4 days. Overall a good hotel with very comfortable and clean room. The room service to clean the room was really nice and did a good job daily. The front desk ladies during the day were not very friendly and few times I had asked them with directons or to help with Uber drivers (as I had one incident when the Uber driver didn't give me change) and they refused to help. However the guy in the evening was amazing and very helpful. He even helped to open my suitcase when I had lost the key. the hotel area is good and feels safe to walk around during the day. I wouldn't walk around at night especially if solo female. There is a shopping mall 5mins walk which had a supermarket and foodcourt. The breakfast in the hotel was very disappointing; I only ate once as had early start with tours but they did pack me fruits to take away when asked which was great. There was a pool upstairs but it was cold so never used it and it did look a bit run-down. They should consider cleaning or refurbishing it.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Some off the basic finishing was not great
Govind
Govind, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
Anthony
Anthony, 4-night trip
Verified Expedia guest review
8/10 Very good
21 September 2024
Suriya
Suriya, 2-night trip
Verified Expedia guest review
2/10 Poor
14 September 2024
Useless service
Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
UDAY
UDAY, 4-night trip
Verified Hotels.com guest review
2/10 Poor
19 August 2024
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees.
- bathroom was dirty when I arrived
- the "king" bed was two small beds put together
- they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more
- staff failed to follow through on services they agreed to
- they charge $40 if you want to bring a guest to the room
You'll be happier at one of the many other hotels in Westlands
Peter
Peter, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Christopher
Christopher, 5-night trip
Verified Expedia guest review
2/10 Poor
15 July 2024
terrible experience been there for 3 nights stay no house keeping and no air conditioning
ABDILKADIR
ABDILKADIR, 3-night business trip
Verified Expedia guest review
6/10 Good
13 July 2024
Great staff and great food
Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
7 July 2024
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Emmanuel
Emmanuel, 1-night trip
Verified Expedia guest review
8/10 Very good
20 June 2024
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.
Paulette
Paulette, 12-night trip
Verified Expedia guest review
8/10 Very good
4 June 2024
Anil
Anil, 2-night trip
Verified Expedia guest review
8/10 Very good
2 June 2024
Hamza
Hamza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Abdelrahman
Abdelrahman, 5-night trip
Verified Expedia guest review
4/10 Fair
1 May 2024
Terrible stay at Golden Tulip Westlands Nairobi
It was the forgetable hotel stay i can imagine. They overcharged me by one night and have syoll not refunded me. Seems to have been calculated because they were very aware that i had already paid for one night and insisted that they will take payment on check out. On checked someanager insisted on checking me out and included the night i had already paid for. Called them from airport when i realised the debit on my card but still procrastinating on refunding me 3 days later. I would urge everyone to keep clear of this hotel
Misheck
Misheck, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 April 2024
Amazing room, amazing breakfast
Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid.
Nagib
Nagib, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
Fine! Good location. Employes are nice. Good food.
Jean-Pierre
Jean-Pierre, 3-night trip
Verified Hotels.com guest review
6/10 Good
15 March 2024
Hotel was okay but in business area
Breakfast was nice
And rooms were clean but the bathrooms needed to be deep cleaned
The only issue I had was the receptionist called Junior who was very rude
I had already paid for late check out earlier in the day but when I went to reception to confirm the timings she wanted to charge me for a whole day even after paying
Apart from that the staff at breakfast were amazing
Pravin
Pravin, 6-night family trip
Verified Expedia guest review
8/10 Very good
10 March 2024
Parashu
Parashu, 6-night trip
Verified Hotels.com guest review
8/10 Very good
7 March 2024
Just ok
Just there. Price is a bit high considering the quality