Guadalupe Victoria esq 16 de Septiembre, San Cristóbal de las Casas, CHIS, 29200
What's nearby
Mesoamerican Museum of Jade - 1 min walk - 0.2 km
Plaza 31 de Marzo - 2 min walk - 0.2 km
San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
Ex-Convent of Santo Domingo - 7 min walk - 0.6 km
Santo Domingo Handicraft Market - 7 min walk - 0.6 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
El Fogon de Jovel - 1 min walk
Las Pichanchas - 2 min walk
Baruva Food&Drinks - 2 min walk
Carl’s Jr. - 1 min walk
Casa de Ahn - 1 min walk
About this property
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique is a great choice for a stay in San Cristóbal de las Casas. You can indulge in hot stone massages, facials or manicures and pedicures, and grab a bite to eat at VIA VAI ANTIQUE, which serves Italian cuisine and is open for breakfast, lunch and dinner. This boutique hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say good things about the overall property condition.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–12:30 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
Built in 1940
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Spa services
Banquet hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Premium cable channels
Netflix
Streaming services
Home comfort
Heating
Portable fan
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free long-distance and local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and manicures and pedicures.
Dining
VIA VAI ANTIQUE – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
VIA VAI CAFFETERIA – This coffee shop specialises in Italian cuisine and serves breakfast and light fare. A children's menu is available. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 170 per person
Airport shuttle service is offered for an extra charge of MXN 2100 per vehicle (return. Maximum occupancy 4)
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children up to age 18 costs MXN 2100 (return)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Plaza Gallery Boutique
Plaza Gallery Boutique San Cristobal de las Casas
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique San Cristobal de las Casas
Plaza Gallery Hotel Boutique San Cristobal de las Casas
Plaza Gallery Cristobal las C
Plaza Gallery & Boutique
Plaza Gallery Hotel Boutique
Plaza Gallery Hotel & Boutique Hotel
Plaza Gallery Hotel & Boutique San Cristóbal de las Casas
Plaza Gallery Hotel & Boutique Hotel San Cristóbal de las Casas
Frequently asked questions
Are pets allowed at Plaza Gallery Hotel & Boutique?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Plaza Gallery Hotel & Boutique?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Plaza Gallery Hotel & Boutique?
Yes, an airport shuttle is available. The charge is MXN 2100 per vehicle return.
What are the check-in and check-out times at Plaza Gallery Hotel & Boutique?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Plaza Gallery Hotel & Boutique and nearby?
Plaza Gallery Hotel & Boutique has spa services and a garden.
Are there restaurants at or near Plaza Gallery Hotel & Boutique?
Yes, VIA VAI ANTIQUE offers Italian cuisine.
What's the area around Plaza Gallery Hotel & Boutique like?
Plaza Gallery Hotel & Boutique is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 4 minutes' walk from Foro Cultural Kinoki.
Plaza Gallery Hotel & Boutique Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 January 2024
Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
Carlos Roberto
Carlos Roberto, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
19 May 2023
We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
JACQUIE
JACQUIE, 4-night romance trip
Verified Expedia guest review
8/10 Very good
7 February 2023
El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
Gabriel
Gabriel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 November 2022
Efren
Efren, 7-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2022
Overall... EXCELLENT
Ramiro
Ramiro, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 April 2022
ISABEL
ISABEL, 8-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 April 2022
Excellent no complaints
Alma Delia
Alma Delia, 7-night trip
Verified Expedia guest review
10/10 Exceptional
27 March 2022
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
ANA
ANA, 4-night family trip
Verified Travelocity guest review
10/10 Exceptional
17 February 2022
Staff was awesome
Oscar Rosales
Oscar Rosales, 6-night romance trip
Verified Orbitz guest review
10/10 Exceptional
31 January 2022
Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
lesley
lesley, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
29 December 2021
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
Yolanda Olívas
Yolanda Olívas, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 November 2021
I really enjoyed staying in this hotel wonderful staff
victor
victor, 5-night romance trip
Verified Expedia guest review
8/10 Very good
25 July 2021
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Verified traveller
1-night family trip
Verified Orbitz guest review
10/10 Exceptional
22 June 2021
We loved location, staff attitude and cleanliness of place.
Verified traveller
6-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 June 2021
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 April 2021
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 March 2021
Best place to stay in San Cris !!!
Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
Andrea
Andrea, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2020
Best hotel in Mexico!!!
Especially the staff is excellent. Always well prepared, fast.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
17 March 2020
Location is simple sensational, nice breakfast, good service
carlos
carlos, 2-night family trip
Verified Expedia guest review
6/10 Good
30 December 2019
New and comfortable but too pricey and noisy
The hotel is new and it is very well located, however it is too pricey for what it offers. Also it is surrounded by many bars so there is music noise until around 4 am which is uncomfortable.
Rooms are comfortable and everything is new.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2019
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
28 May 2019
A great option when visiting San Cristobal
The hotel was clean and beautiful with easy access to everything San Cristobal has to offer. The staff went out of their way to make us feel welcome and even called us when they thought we may have been lost! Upon arrival they unexpectedly brought mulled wine...a nice touch! Breakfast was complimentary and Just a short walk away. This is our third time visiting San Cristobal and I would stay here again. One of our two nights was a Saturday and there was a loud bar close by that resonated thru our room. The second night was perfect.
walter
walter, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 March 2019
Great location, everything you need to see in San Cristobal is in walking distance. Rooms are a little smaller than I’m used to, but beds are very comfortable. Really enjoyed my stay. Would stay here again.
Verified traveller
4-night family trip
Verified Expedia guest review
8/10 Very good
30 January 2019
Friendly staff
We spent a week in San Cristóbal area the hotel It's located right in the heart of the city, easy to get around everywhere, the staff are very friendly and willing to help at any time, breakfast it was great they just need to find a way to keep it warm most of the time it was cold at the time getting to the room, also they offered a bigger room with an amazing view unfortunately we couldn't stayed because it had a terrible smell to cigarette, little disappointed from that part we decided to stay in this place to be smoking free so I don't understand the smell anyways overall very comfortable place to stay, next time we will try something different.