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Aparthotel

Elegant Suites Westlake

5.0 star property
Lakefront aparthotel with spa, near West Lake

Choose dates to view prices

Experience the tranquility of West Lake at Elegant Suites Westlake, where a serene garden and playground create a soothing atmosphere. Treat yourself to luxurious pampering at Elegant Spa, or explore nearby Syrena Shopping Center and Tran Quoc Pagoda. The on-site restaurant Camellia serves up delicious meals throughout the day.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Airport transfer
  • Lounge area
  • Refrigerator

Main amenities (12)

  • 135 apartments
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Free area shuttle
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Kitchen
  • Second bathroom
  • Separate bath and shower

Why we love this property

Lakeside luxury living
Marvel at the serene lake views from this luxury aparthotel. Wander through the beautiful garden with its thoughtfully curated decor.
Luxury swimming retreat
Slide into plush dressing gowns after enjoying jetted tubs or hydromassage showers. Blackout drapes and premium bedding ensure deep sleep in this luxury aparthotel.
Business meets bliss
Located in a business district, this aparthotel offers a conference centre and business amenities. After work, indulge in spa services and unwind at two bars.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, City View

Premium bedding, minibar, in-room safe, desk

Studio, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Garden View

Premium Apartment, 1 Bedroom, Garden View

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Garden View

In-room dining

Apartment, 3 Bedrooms, Garden View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Washer/dryer
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Washer/dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • West Lake - 5 min walk - 0.5 km
  • Syrena Shopping Center - 7 min walk - 0.6 km
  • Trinh Cong Son Walking Street - 4 min drive - 2.2 km
  • Lotte Mall Tay Ho - 6 min drive - 3.3 km
  • Ho Tay Water Park - 6 min drive - 2.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Bahn Mi Belly
  • ‪Habib - ‬6 min walk
  • ‪Bún Chả Vân Quyết - ‬4 min walk
  • ‪Milk & Honey - ‬6 min walk
  • ‪The Bottle Shop - ‬4 min walk

About this property

Elegant Suites Westlake

At Elegant Suites Westlake, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. You can visit the spa to indulge in Thai massages, facials or reflexology, and Camellia serves breakfast, lunch and dinner. 2 bars/lounges and a children's pool are other highlights, and apartments feature Jetted bath and kitchens. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Property size

    • 135 apartments
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site extended parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Free area shuttle within 5 km
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)
  • Reflexology
  • Thai massages
  • Body scrubs
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Fridge
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Rice cooker
  • Electric kettle

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Jetted
  • Hairdryer (on request)
  • Designer toiletries
  • Slippers
  • Bathrobes
  • Towels provided
  • Bidet

Living spaces

  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • Soundproofing
  • Wheelchair-accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013

Special features

Spa

Elegant Spa has 1 treatment room. Services include Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Camellia – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake offer free cancellation for a full refund?

Yes, Elegant Suites Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elegant Suites Westlake?

Yes, there's a children's pool.

Are pets allowed at Elegant Suites Westlake?

Sorry, pets aren't allowed.

Is parking offered on site at Elegant Suites Westlake?

Yes, there's free self parking.

Is an airport shuttle service offered by Elegant Suites Westlake?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Elegant Suites Westlake?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

What is there to do at Elegant Suites Westlake and nearby?

Elegant Suites Westlake has 2 bars and a spa, as well as a garden.

Are there restaurants at or near Elegant Suites Westlake?

Yes, there's an on-site restaurant, Camellia.

Does Elegant Suites Westlake have private hot tubs?

Yes, each apartment has a jetted bath.

Does Elegant Suites Westlake have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes an espresso maker, a rice cooker and cookware.

What's the area around Elegant Suites Westlake like?

Elegant Suites Westlake is a short 6-minute walk from West Lake and 7 minutes' walk from Syrena Shopping Center.

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Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Location
Gyms (public)
Lake
View

What guests liked

  • The breakfast buffet offered a wide selection of options, including fresh fruits and vegetables, and was consistently excellent every day. (11 reviews)
  • The gym is spacious, well-equipped, and suitable for multiple users at a time. (5 reviews)
  • The pool is huge, clean, and well-maintained with amenities like towels, showers, and a wading pool nearby. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean room, nice premise and good breakfast
Quoc-Anh, 7-night trip

10/10 Exceptional

Clean room, great staff, lovely room and spacious. Not too far from the old town and easy to get to from the airport. Will defiantly want to stay again. GREAT morning breakfast too!
Emma, 1-night trip

10/10 Exceptional

My home away from home

I have been staying here for almost 10 years on my trips to Hanoi. The recent renovations are very nice!
Megan, 4-night trip

10/10 Exceptional

Great stay with the family. Rooms were spacious and clean. Staff were incredibly friendly and helpful.
Ryan, 1-night trip

10/10 Exceptional

Great place. Large rooms and beautiful facilities.
Jeanne, 2-night trip

10/10 Exceptional

I enjoyed the surroundings and the proximity to the gym, dining area and lobby
Sheldon, 1-night trip

10/10 Exceptional

A beautiful hotel with all the extras and fantastic staff. Highly recommended
Thalia, 4-night trip

8/10 Very good

everything is good for 4 star
ALEX, 3-night trip

10/10 Exceptional

Beautiful property, a nice gym and pool, the food was delicious and such an amazing spread on the buffet, and the staff were all top notch!! I recommend staying here, and there’s plenty of English if that’s your first language
Brian, 2-night trip

10/10 Exceptional

Check In Good, Staff friendly, Room is big and clean. Breakfast is good, Housekeeping is really good. Location is also good. Only issue is upper-level construction that starts at 9AM.
Thomas, 7-night trip

10/10 Exceptional

Great customer service and awesome breakfast buffet. Amenities were great and staff was exceptional.
Adrian, 14-night trip

10/10 Exceptional

Beautiful spacious apartment in a great area.
Jeanne, 2-night trip

10/10 Exceptional

We used the gym and the pool and ate at the breakfast buffet. Our three bedroom apartment was on the 8th floor, overlooking the beautiful full size pool and landscaping, with views of the lake in the distance. We made a pot of tea and sat on the balcony most mornings. It was just lovely. The dining table was full size with seating for six. We had plenty of room to play board games. There is a TV in the living room, but not in the bedrooms. The location is great, although there is massive construction going on across the street. We did not hear any construction noise in the apartment.
Poll, view from the balcony
Primary king size bedroom
Primary bath with soaking tub
Balcony view
Helen, 4-night trip

8/10 Very good

Massages were incredible!!!
Robert, 7-night trip

10/10 Exceptional

A classy 5 star hotel with everything you could want available..fantastic huge room with nice kitchen and great view...fabulous swimming pool gym and sauna. Staff eager to assist and amazing breakfast buffet.. Jenny was most helpful . Ideal for families with children and couples like us.
Graham, 6-night trip

10/10 Exceptional

Really good place to stay, recommended
Stanislavs, 1-night trip

10/10 Exceptional

Fantastic location. Outside of the old town with its own vibe. Great restaurants, lovely area to walk but a quick ride to the old quarter. Beautiful large rooms and apartments with a fantastic pool. Staff is amazing and very attentive. Great breakfast.
Jeanne, 3-night trip

10/10 Exceptional

Property was nice and kept up!
Micah, 1-night trip

10/10 Exceptional

Everythinf was very great
Manuel, 1-night trip

10/10 Exceptional

This property is my favorite and Hanoi
Michael, 1-night trip

10/10 Exceptional

Amazing! Clean and comfortable room, delicious breakfast, accommodating staff! Would absolutely return to this hotel.
nicole, 3-night trip

10/10 Exceptional

Terrific Stay in Hanoi

We had a wonderful stay at Elegant Suites. The room was excellent with an incredible view of the lake. We had 2 bedrooms, 2 bathrooms and a small kitchen. Breakfast was great. Staff was amazing.
Raman, 7-night trip

10/10 Exceptional

We stayed here for one night on our way home. The staff was exceptional, very helpful and made sure we had everything we needed to get to the airport early the next morning. Including coffee to go!
Jennifer, 1-night trip

10/10 Exceptional

Excellent

Excellent
1-night trip

10/10 Exceptional

Would stay again.
Terence, 5-night trip