Hotel Stadt Wien allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body treatments or aromatherapy. Other highlights include an outdoor pool, a bar/lounge and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals.
Languages
English, French, German, Italian
At a glance
Hotel size
57 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Pets
Pets allowed*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site extended parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station pickup
Off-site
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service
Travelling with children
Children's pool
Playground
Free supervised childcare/activities
What to do
Archery
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Bike hire
Ski equipment hire
Ski storage
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Full-service spa
Sauna
Steam room
Accessibility
Accessible airport shuttle
Upper floors accessible by stairs only
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Ski storage
Ski hire
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Snowshoeing nearby
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Heating
Dressing gowns
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Free cot/infant bed
What to enjoy
Separate living room
Freshen up
Spring water bath
Bath or shower
Hydromassage shower head
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 200 per vehicle (one-way. Maximum occupancy 8)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 33 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Stadt Wien Zell am See
Hotel Stadt Wien
Stadt Wien Zell am See
Stadt Wien
Hotel Stadt Wien Hotel
Hotel Stadt Wien Zell am See
Hotel Stadt Wien Hotel Zell am See
Frequently asked questions
Does Hotel Stadt Wien offer free cancellation for a full refund?
Yes, Hotel Stadt Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Stadt Wien?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Stadt Wien?
Yes, pets are welcome. There's a charge of EUR 33 per pet, per stay.
Is parking offered on site at Hotel Stadt Wien?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Stadt Wien?
Yes, an airport shuttle is available. The charge is EUR 200 per vehicle one-way.
What are the check-in and check-out times at Hotel Stadt Wien?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Stadt Wien and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Stadt Wien also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Stadt Wien?
Yes, there's an on-site restaurant.
Does Hotel Stadt Wien have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel Stadt Wien like?
Hotel Stadt Wien is located by the river, a short 5-minute walk from City Xpress Ski Lift and 10 minutes' walk from Zeller See Beach.
Hotel Stadt Wien Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Property conditions & facilities
Reviews
6/10 Good
3 February 2020
Overrated
Heater in room not working ; asked for extra bed linen and the hotel had to be reminded twice
Room is basic - no tea making facilities
Duvets are hard !
Kristian
Kristian, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 January 2019
Best Hotel and Service we encountered so far
Amazing and the best hotel we have stayed so far.
Chiang Hai
Chiang Hai, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2018
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2018
Great hotel! Staff was amazing. Great bartender.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2018
This hotel is a gem. 5 Star with large, clean and comfortable rooms. The staff were very friendly. Meals were exqusite.
Ken
Ken, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
6 March 2018
Exceptional Hospitality
We have stayed in any many hotels small and large in many countries over the years, and this is the best for everything by far.
The hotel owners go above and beyond what you would expect, and the staff make you feel so welcome with a genuine smile every minute of the day.
They are very passionate about their beautiful hotel, and also how guests should be looked after, not just whilst in the hotel but throughout their stay in the resort.
Nothing is too much trouble for them to make your stay extremely comfortable and want for nothing.
Oh and the buffet and food every morning and evening was amazing.
Every other hotel could learn a lot about running a hotel properly from Klaus and Christine
We will definitely be back.
Thank you for looking after us in such a warm friendly manner.
Ian and Amanda Tough.
Ian
Ian , 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2016
Convient, clean and easy in and out
What Hotels.com doesn't tell you is that the listed price is inclusive - in other words, breakfast, lunch AND dinner are all included for each member in your party. The family run business (Familie Kerbl) really know customer service and take great pride in pleasing their guests. Their entire staff was very professional and accommodating. The location is easy to find and offers plenty of free parking.
Paul
Verified Hotels.com guest review
10/10 Exceptional
3 September 2016
Touring Austria
Lovely 2 day stay in Zell am See. Draft Wein staff very friendly & helpful. Comfortable room & hotel
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
13 August 2016
Great family hotel
If you're looking for a quality hotel which is relaxed and family friendly then this is the location. Then staff are pleasent, helpful and a credit to the hotel. Facilities are all that you could ask for with children: Outdoor area to play; outdoor pool (One depth so not small child friendly, but indoor paddle area is fine for them); breakfast and dinner has a wide selection to suit all tastes (and the kids ate stuff they probably wouldnt eat at home thanks to suggestions from the waiter and the variety on offer). With the full board, the inclusion of 'make your own packed lunch' eliminated the daily stress of what to eat for lunch allowing much greater daytime freedom to explore. High quality finish to the rooms and an excellent level of cleanliness. Ignore all comments that cards are not accepted for payment as this is not the case.
Richard
Verified Expedia guest review
10/10 Exceptional
26 July 2016
Mohammed
Verified Hotels.com guest review
10/10 Exceptional
27 June 2016
Stephen
Verified Hotels.com guest review
8/10 Very good
7 March 2016
Family hotel in good position for skiing
Not as good for couples as for families but excellent food comfortable etc
c&d
Verified Expedia guest review
10/10 Exceptional
20 September 2015
A real alpine experience even if time is limited
Truly beautiful and relaxing. Very nice to take all meals at the hotel and not walk out to restaurants. Remarkably economical to extend the breakfast package to full board -- this may have been a special promotion. Quiet room on the garden side. Excellent access to the high mountains by a short bus ride up the hill to the Schmittenhohe cable lift. And so easy to make up a lunch to take along right at the hotel! Fabulous views of the Hohen Tauen from Schmittenhohe. And you really experience the high alps from the easy to moderate ridge walk of the Pinzgauer Spaziergang. Nice to have decent boots and trekking poles and to go for several hours out and back or the full 17 km one way hike, for a return by bus.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
1 September 2015
Nice hotel very near the center of town.
Just short of 1K up a hill. Not really any good views but it's quaint. There are goats and a VERY loud donkey on property. If animal noise bothers you, maybe look somewhere else.
Ocelot
Verified Expedia guest review
8/10 Very good
1 July 2015
Nice Family Run Resort
Everything was great. The staff was good. The facilities were good.
Yogesh
Verified Expedia guest review
10/10 Exceptional
28 June 2015
Stadt Wien - fantastic!
Brilliant stay, highly recommended! Nothing was a problem... Diet needs catered specifically, for a small fee... Which was more than worth it!
No disappointment at any stage of the stay.
John
Verified Hotels.com guest review
8/10 Very good
28 June 2015
Very helpful staff. Close to town. Meals varied and very high quality. With full board you have the option of packing a lunch to take with you on hike etc or eating in.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
8 March 2018
Heerlijke wintersport vakantie!
Heerlijk hotel, centraal gelegen en goede faciliteiten
Gooitzen
Gooitzen, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2017
Fantastiskt
Fantastiskt!
God mat, fin service, trevlig personal och närheten både till centrum och liftar gjorde att vår semester fick högsta betyg. Längtar redan tillbaka.
Magnus
Magnus, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2017
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 June 2017
Alexandra
Verified Hotels.com guest review
10/10 Exceptional
21 August 2016
فندق رائع وهادئ وجميييل
الفندق جميل وراقي وطاقم ودود ومتعاون ولطيف وارتحنا فيه كعائلة فيه راحة تاااااامة
mohamed
Verified Hotels.com guest review
8/10 Very good
21 August 2016
Mohammad
Verified Hotels.com guest review
10/10 Exceptional
15 July 2016
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
23 March 2016
Top standard
Very nice newly renovated hotelwith friendly staff, spa and pool area. Close to the skiing area. Nice full breakfast.