Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
What's nearby
Valle de Bravo Dam - 1 min walk - 0.1 km
Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
Saint Francis of Assisi Church - 11 min drive - 9.1 km
Central Square - 11 min drive - 9.5 km
Velo de Novia Waterfalls - 29 min drive - 16.9 km
Getting around
Benito Juarez International Airport (MEX) - 136 min drive
Restaurants
Restaurante los Veleros - 10 min drive
Tacos el Tripa - 9 min drive
Pizzas Doña Fide - 9 min drive
Birria el Amigo Erasmo - 5 min drive
Salon los Girasoles - 9 min drive
About this property
El Santuario Resort & Spa
El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a snack bar/deli. The room service and helpful staff get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Tennis lessons
Kayaking
Mountain climbing nearby
Skydiving nearby
Working away
7 meeting rooms
Conference centre (377 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
2 outdoor pools
Full-service spa
Reception hall
Accessibility
Front entrance ramp
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Naha – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 300.00 per person
Children & extra beds
Rollaway beds are available for MXN 200.0 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo
Frequently asked questions
Does El Santuario Resort & Spa offer free cancellation for a full refund?
Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Santuario Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at El Santuario Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Santuario Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at El Santuario Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM.
What is there to do at El Santuario Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near El Santuario Resort & Spa?
Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around El Santuario Resort & Spa like?
El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.
El Santuario Resort & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
18 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
24 July 2024
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia
Yuridia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
La vista es espectacular, el servicio de primera.
Falta un poco de mantenimiento en las albercas. En general todo súper bien.
Paulina
Paulina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Great piece in Valle, excellent general manager, always willing to help
PEDRO
PEDRO, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Anna
Anna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very good
21 April 2024
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 April 2024
Staff were very kind and the place has a greate view
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 April 2024
El hotel es muy bonito, el personal es excelente! Hay algunos detalles de mantenimiento. Pero es excelente lugar
Anabelet
Anabelet, 1-night trip
Verified Expedia guest review
2/10 Poor
31 March 2024
FRANCISCO J
FRANCISCO J, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2024
Stephanie
Stephanie, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
5 January 2024
Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Nathan
Nathan, 2-night trip
Verified Hotels.com guest review
2/10 Poor
4 December 2023
Angelica
Angelica, 3-night trip
Verified Expedia guest review
8/10 Very good
22 September 2023
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2023
Beautiful!
Beautiful place, excellent service, great staff.
Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬
But definitely will come back some day!!
Eduardo
Eduardo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2023
Hermann
Hermann, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2023
Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta.
Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi.
No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
Fanny
Fanny, 2-night trip
Verified Expedia guest review
8/10 Very good
10 April 2023
The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
Ana
Ana, 2-night family trip
Verified Orbitz guest review
4/10 Fair
15 March 2023
MARCOS
MARCOS, 2-night trip
Verified Orbitz guest review
8/10 Very good
10 March 2023
Gustavo
Gustavo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 February 2023
Definitely recommend
It was amazing to stay here. My Valentine’s Day get away was amazing with my girlfriend. Restaurant staff was excellent along with all the other staff at the sanctuary. Will visit again soon.
Edward
Edward, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2022
excellent hotel very clean
selim
selim, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 May 2022
ROMY
ROMY, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 April 2022
The rooms has a mini pool, all night was having this weird sounds of going in and out water, they could no fix it, it supposed to be a relax hotel???
You can hear the tv room from the other room, and that to be nice for what you can hear …
Cristian
Cristian, 1-night romance trip
Verified Expedia guest review
2/10 Poor
2 April 2022
the property is very nice; but staff at the reception not friendly, and currently the hotel is making an expansion and noice was terrible; could not get a massage at the spa, because of this
would recommend training better the reception staff and not recommend doing any massage or spa until finishing the expansion of the hotel