Courtyard by Marriott Gatlinburg Downtown

3.0 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Studio, Multiple Beds | Living area
Lobby lounge
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Gym
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Free cots/infant beds
  • Microwave
  • Cable/satellite TV service
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$188
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 3 min walk
  • Gatlinburg Space Needle - 4 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

You'll be in a fantastic location at Courtyard by Marriott Gatlinburg Downtown, only a five-minute walk from Gatlinburg Convention Center and Gatlinburg Space Needle. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

What to do

  • Tennis

Working away

  • Business centre
  • Meeting room
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 6 to 20 per person

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Frequently asked questions

Does Courtyard by Marriott Gatlinburg Downtown offer free cancellation for a full refund?
Yes, Courtyard by Marriott Gatlinburg Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an indoor pool.
Are pets allowed at Courtyard by Marriott Gatlinburg Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Gatlinburg Downtown?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Courtyard by Marriott Gatlinburg Downtown and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Courtyard by Marriott Gatlinburg Downtown also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an on-site restaurant.
What's the area around Courtyard by Marriott Gatlinburg Downtown like?
Courtyard by Marriott Gatlinburg Downtown is a short 13-minute walk from Great Smoky Mountains National Park and 3 minutes' walk from Gatlinburg Convention Center. The local area is walkable and popular with nature enthusiasts.

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Expensive for what they offer
Odd location. Near the Gatlinburg strip but it is a walk to everything. Hard if your mobility challenge. Trolley stop is across a busy street and only comes once an hour. It isn't really worth the price we paid. No breakfast. Overly expensive Starbucks on property. I was charged 2 more for a caramel macchiato than brick and mortar Starbucks down the street charged.
Mark, 5-night trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Hotels.com guest review

6/10 Good

Not the best
Stay was good but our fireplace would not work in our room. We asked for maintenance to look at it and they NEVER showed up. Then at checkout I asked for a discount on the room since when I booked it I was expecting the fireplace to work. I was told a manger would give me a call….AND no one did. You pay a lot for these rooms and in my opinion that is unacceptable and very poor customer service! Because of this I prob won’t stay again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
We were initially unsatisfied with our room. Confusion through the booking service. The staff went above and beyond to make us happy.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay! Cleanest hotel around the Parkway and very convenient with wonderful staff
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lonnie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOHNNY, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gatlinburg
This is the only place we will stay in Gatlinburg because it is so nice! We love to get the corner rooms that have a nice balcony with a view of downtown and the mountains.
Chassity, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zach, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

would have loved to sit outside in your beautiful garden but unfortunately we came at a time Helene brought in all the rain
Becky, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bobby, 2-night trip
Verified Expedia guest review

8/10 Very good

This hotel was really clean, i would definetly return. The only thing I did not like was that the jacuzzi was not hot at all!!!
Pamela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

BILLY, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Upon arrival we noticed a lot of hair under the sheets and asked to be switched to a different room. However, none were available. The bed was so loud and could feel every spring. Then our last day we were woken up by the housekeeper knocking on the door to the room next to us for over 10 minutes. The party had checked out of the room the day before and I am uncertain as to why the housekeeper would need to knock continuously to go in to clean an empty room. Not at all the standard we expected for a Marriott or paid for in my opinion. Do not recommend!!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Shavar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

You know, this is a really beautiful place to stay, and Kathy was a delight to work with, but some of the other employees were rude and I don’t pay big money (like what we spent overall in this hotel) for rudeness. That will not be tolerated. The beds are hard as a rock to me. And the pillows were very not comfortable and there wasn’t enough of them. Marriot can do better than this. Up your standards.
Anna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and attractive and within walking distance to shopping, dining and other fun activities. Free parking on site! Comfortable beds. Quiet and peaceful. Will definitely stay here again.
Teresa, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Will return!
Have stayed in Gatlinburg for many, many years. As far as we are concerned, this is the property we will always return to. New, clean, convenient to everything, and has the amenities that are important to us!
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. Great room
Ja'Rica, 2-night family trip
Verified Expedia guest review

8/10 Very good

Louis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly atmosphere
Ronald, 2-night family trip
Verified Expedia guest review