You'll be in a fantastic location at Courtyard by Marriott Gatlinburg Downtown, only a five-minute walk from Gatlinburg Convention Center and Gatlinburg Space Needle. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
128 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
What to do
Tennis
Working away
Business centre
Meeting room
Conference space (2000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
An indoor pool
Hot tub
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Portable shower seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 6 to 20 per person
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg
Frequently asked questions
Does Courtyard by Marriott Gatlinburg Downtown offer free cancellation for a full refund?
Yes, Courtyard by Marriott Gatlinburg Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an indoor pool.
Are pets allowed at Courtyard by Marriott Gatlinburg Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Gatlinburg Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Gatlinburg Downtown?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Courtyard by Marriott Gatlinburg Downtown and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Courtyard by Marriott Gatlinburg Downtown also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Courtyard by Marriott Gatlinburg Downtown?
Yes, there's an on-site restaurant.
What's the area around Courtyard by Marriott Gatlinburg Downtown like?
Courtyard by Marriott Gatlinburg Downtown is a short 13-minute walk from Great Smoky Mountains National Park and 3 minutes' walk from Gatlinburg Convention Center. The local area is walkable and popular with nature enthusiasts.
Courtyard by Marriott Gatlinburg Downtown Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
21 December 2024
Expensive for what they offer
Odd location. Near the Gatlinburg strip but it is a walk to everything. Hard if your mobility challenge. Trolley stop is across a busy street and only comes once an hour. It isn't really worth the price we paid. No breakfast. Overly expensive Starbucks on property. I was charged 2 more for a caramel macchiato than brick and mortar Starbucks down the street charged.
Mark
Mark, 5-night trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
13 December 2024
Not the best
Stay was good but our fireplace would not work in our room. We asked for maintenance to look at it and they NEVER showed up. Then at checkout I asked for a discount on the room since when I booked it I was expecting the fireplace to work. I was told a manger would give me a call….AND no one did. You pay a lot for these rooms and in my opinion that is unacceptable and very poor customer service! Because of this I prob won’t stay again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great service
We were initially unsatisfied with our room. Confusion through the booking service. The staff went above and beyond to make us happy.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Amazing stay! Cleanest hotel around the Parkway and very convenient with wonderful staff
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Lonnie
Lonnie, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 October 2024
Cody
Cody, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
JOHNNY
JOHNNY, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Gatlinburg
This is the only place we will stay in Gatlinburg because it is so nice! We love to get the corner rooms that have a nice balcony with a view of downtown and the mountains.
Chassity
Chassity, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Zach
Zach, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
would have loved to sit outside in your beautiful garden but unfortunately we came at a time Helene brought in all the rain
Becky
Becky, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Bobby
Bobby, 2-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
This hotel was really clean, i would definetly return. The only thing I did not like was that the jacuzzi was not hot at all!!!
Pamela
Pamela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
BILLY
BILLY, 3-night trip
Verified Hotels.com guest review
2/10 Poor
16 September 2024
Upon arrival we noticed a lot of hair under the sheets and asked to be switched to a different room. However, none were available. The bed was so loud and could feel every spring. Then our last day we were woken up by the housekeeper knocking on the door to the room next to us for over 10 minutes. The party had checked out of the room the day before and I am uncertain as to why the housekeeper would need to knock continuously to go in to clean an empty room. Not at all the standard we expected for a Marriott or paid for in my opinion. Do not recommend!!
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Shavar
Shavar, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
You know, this is a really beautiful place to stay, and Kathy was a delight to work with, but some of the other employees were rude and I don’t pay big money (like what we spent overall in this hotel) for rudeness. That will not be tolerated. The beds are hard as a rock to me. And the pillows were very not comfortable and there wasn’t enough of them. Marriot can do better than this. Up your standards.
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Very clean and attractive and within walking distance to shopping, dining and other fun activities. Free parking on site! Comfortable beds. Quiet and peaceful. Will definitely stay here again.
Teresa
Teresa, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Will return!
Have stayed in Gatlinburg for many, many years. As far as we are concerned, this is the property we will always return to. New, clean, convenient to everything, and has the amenities that are important to us!