San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
What's nearby
Allende Garden - 2 min walk - 0.2 km
San Miguel de Allende Historical Museum - 4 min walk - 0.4 km
Church of San Miguel Arcángel - 4 min walk - 0.4 km
San Miguel de Allende Public Library - 5 min walk - 0.4 km
Juarez Park - 10 min walk - 0.8 km
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 71 min drive
Airport shuttle (surcharge)
Restaurants
San Agustín - 1 min walk
La Coronela - 2 min walk
Los Milagros - 3 min walk
El Cielo Restaurant y Terraza Bar - 3 min walk
FATIMA 7 Rooftop - 1 min walk
About this property
Hotel Nena
At Hotel Nena, you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and restaurant.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 16
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 7 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free secured on-site valet parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited (max. 1 space per unit)
Free off-site parking within 3281 ft from 8:00 AM to 8:00 PM
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free full breakfast each morning 9:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Private winery tours
Access to nearby health club
Hiking/biking trails nearby
Horse riding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Free pool cabanas
Pool umbrellas
Romance packages
Facilities
Terrace
Fireplace in reception
An outdoor pool
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
46-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
In-room massage
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2000 per vehicle (one-way. Maximum occupancy 2)
Children & extra beds
Rollaway beds are available for MXN 1000 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 800 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Guests must contact this property in advance to reserve access to the heated pool
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende
Frequently asked questions
Does Hotel Nena offer free cancellation for a full refund?
Yes, Hotel Nena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Nena?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hotel Nena?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 7 kg per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Nena?
Yes, there's free self and valet parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Hotel Nena?
Yes, an airport shuttle is available. The charge is MXN 2000 per vehicle one-way.
What are the check-in and check-out times at Hotel Nena?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Nena and nearby?
Have fun with nearby activities such as hiking and horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby health club.
Are there restaurants at or near Hotel Nena?
Yes, there's an on-site restaurant.
What's the area around Hotel Nena like?
Hotel Nena is in Zona Centro, a short 4-minute walk from Church of San Miguel Arcángel and 2 minutes' walk from Allende Garden. Travellers give top marks for the hotel's prime location.
Hotel Nena Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 November 2024
Wayne
Wayne, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Raul
Raul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Great property front desk staff a little not so friendly but property was great.
Leticia Lira
Leticia Lira, 4-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
Kim
Kim, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Good service. Great option for dinner and breakfast at La Doña.
Ricardo
Ricardo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
This is a historic building that was once a mansion now converted into a hotel. It has a lovely open courtyard, which serves the dining room. The staff is outstanding. My only suggestion would be to lower the volume of the music in the evening for anyone who wants to sleep before 10 AM the music is too loud and all the rooms open onto the courtyard.
Doreen
Doreen, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
5 August 2024
Clean hotel in a great location. Staff was courteous and professional
Aditi
Aditi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Catherine
Catherine, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Excelente hotel
Nos recibieron con una copa de vino.
Excelente hotel, camas deliciosas, la alberca también muy agusto, el personal muy muy amable y atento. Ubicación excelente, el desayuno tmb muy rico
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Everything was great . Will recommend this to everyone
Thomas
Thomas, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Everything was excellent 👌
Sandra
Sandra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
Michael
Michael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
Excellent service
Gerardo
Gerardo, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Hotel was nice, it was more like an hacienda with suites that lead out to a restaurant. Adults only, was super nice. Pool was small but it was nice. The breakfast was hands down amazing!
Coraima
Coraima, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Clean, quiet hotel within walkable distance of the central square.
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
This is an amazing hotel. Very well
located and super confortable. The staff is amazing and they made my trip exceptional
Elizabeth
Elizabeth, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
Kenneth John
Kenneth John, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
kenneth
kenneth, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
This is the second time we stay at Hotel Nena, we love it. Super friendly staff, very clean rooms, delicious breakfast included, great rooftop bar, the hotel location at the historic center very close to the Parroquia San Francisco and San Miguel Arcangel.
We will definitely return to Hotel Nena at our next visit to San Miguel de Allende.
Imelda
Imelda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Amazing staff and the hotel is an oasis offering relaxation and beauty. Rooftop is lovely and try breakfast was delicious!
Neil
Neil, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 May 2024
Hotel is conveniently located near Centro. My room was supposed to be a suite but, was on the smaller side. The AC didn’t as cool as my friend’s room. There are no fridge or microwaves in the room. We had to ask for ice everyday. I was on the 2nd floor. The door to my room did not stay securely locked. It could be pulled open even though it was locked. I let the front desk know and she just let me know they are monitoring my room from the cameras and that I was safe. We had to turn our room key in every time we left. They said it was to keep up with who was gone. It was ok. I would not stay here again.
Clarissa Ramirez
Clarissa Ramirez, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Ricardo
Ricardo, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Breakfast was served at 9am., I wake a lot earlier than that so had to go out to find breakfast. Other than that, everything was great.
Rosa
Rosa, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
This lovely historic hotel is quiet, convenient to town and the staff is friendly and helpful. We had a wonderful stay and hope to go back some day. Highly recommend.
Leslie
Leslie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Staff and personal were so welcoming polite helpful there to serve you. Hotel was at a great location walking distance to attractions and very clean.