See all properties

Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with 24-hour fitness, near Rush University Medical Center

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Front of property - evening/night
Breakfast area
Lobby sitting area
Standard Room, 1 Double Bed, Accessible, Non Smoking
Lobby
Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • ATM/banking services
  • Vending machine
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is NZ$189
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hyatt Place Chicago Medical/University District

  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, (1090)
The price is NZ$203
includes taxes & fees
24 Feb - 25 Feb
Hyatt Place Chicago Medical/University District
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk
  • United Center - 9 min walk
  • University of Illinois Chicago - 11 min walk
  • Millennium Park - 4 min drive
  • McCormick Place - 6 min drive

Getting around

  • Chicago Midway Airport (MDW) - 26 min drive
  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago, IL (DPA-Dupage) - 47 min drive
  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Union Station - 28 min walk
  • Illinois Medical District Station - 7 min walk
  • Polk Station (Pink Line) - 10 min walk
  • Ashland Station (Green Line) - 11 min walk

Restaurants

  • ‪Billy Goat Tavern & Grill - ‬6 min walk
  • ‪Brekkie & Bake Shop - ‬12 min walk
  • ‪Dr. Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel Chicago West Loop, SureStay Collection by Best Western puts you in a great location, within a 15-minute walk of United Center and University of Illinois Chicago. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the comfortable beds and helpful staff. Public transportation is only a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 116 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured on-site self-parking (USD 25 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness centre
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Portable shower seat
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 PM and 5:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Secured self-parking costs USD 25 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Policies

Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 60612

Also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes. Self-parking costs USD 25 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.

What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?

Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travellers recommend the hotel for its walkable location.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

The king bed was not very comfortable at all
1-night trip
Verified Hotels.com guest review

8/10 Very good

Need more parking.
Kesha, 1-night trip
Verified Hotels.com guest review

6/10 Good

TRAVIS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a terrible stay but not our best experience. Room was small which we can understand being in a city, bathroom was tinyyyy had no place to put my makeup or a doc kit in the bathroom. The sliding door in the bathroom was also broken/off track. Checking is was smooth the front desk shared that they have breakfast which seemed like a plus as that was not advertised. We woke up to get breakfast the following morning and see the juice machine is broken, No hot food, there was an assortment of pop tarts lol. I don’t think I would advertise that as breakfast. The only other complaint we have is coming back to the hotel after a full day and the entire lobby smells like weed, my husband had to wait 20 plus minutes for a front desk associate to make an appearance when we needed the WiFi password. Since it was so close to my friend I would stay again ONLY for that reason but other than that I wouldn’t recommend only if you need a bed.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable
Very affordable and convenient to union center.
kelley, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a good stay
Checking was awesome! The smell in lobby was smoky and musty. Non operational coffee or juice machine working for morning breakfast. Rooms have no carpet and neighbors above can be heard throughout the night well past 1:00 am. Poorly painted and attempt to update rooms look shabby.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Camryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place! Will stay again.
Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy quick walk to the United Center!
Haley, 1-night trip
Verified Expedia guest review

8/10 Very good

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

6/10 Good

It was ok.
It was normal, nothing special about the hotel. Room was super small and had a big refrigerator in it which was weird. Staff was kind. Staff did not know about parking structure.
Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

11/13 stay!
Overall the stay was great. We travelled in for one night for a concert at United Center. Pros: Easy check in/out Drink/snacks available for purchase Bed is comfortable Staff was wonderful & pleasant Great walking distance to United Center Artwork on wall was beautiful Cons: Shower drain was damaged but usable (more of an aesthetic issue) There was construction directly outside of the room that started at 7:00 AM Noise level varies, sometimes easy to hear other occupants in hall/rooms Parking was $10 more than listed on their site None of these crucially impacted our stay but were things we noticed!
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Misleading
Was told it would be 199.70 due at check-in and ended up being 250$ and description of bed-type was misleading
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bradley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service was really ggod
Agnaldo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very close to a venue !!
Yasmin, 2-night romance trip
Verified Expedia guest review

6/10 Good

Yasmin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff made the stay a pleasure
Jacob, 1-night trip
Verified Expedia guest review