Autonomous University of Baja California - 4 min walk - 0.3 km
Alameda Otay - 8 min walk - 0.7 km
U.S. Consulate General Tijuana - 15 min walk - 1.3 km
Plaza Península Shopping Center - 3 min drive - 3.6 km
San Ysidro Border Crossing - 9 min drive - 9.6 km
Getting around
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 9 min drive
San Diego, CA (MYF-Montgomery Field) - 35 min drive
San Diego, CA (SEE-Gillespie Field) - 36 min drive
San Diego, CA (SAN-San Diego Intl.) - 37 min drive
San Diego Santa Fe Depot - 26 min drive
Free local area shuttle
Free cruise terminal shuttle
Free shopping centre shuttle
Restaurants
Agredanos Burguer - 9 min walk
Buffalo Wild Wings - 9 min walk
Starbucks - 1 min walk
Moma sushi + pizza - 9 min walk
Mr. Pampas Do brasil - 6 min walk
About this property
City Express by Marriott Tijuana Otay
At City Express by Marriott Tijuana Otay, you'll be within a 10-minute drive of San Ysidro Border Crossing and U.S. Consulate General Tijuana. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily between 6 AM and 10:30 AM. Also, CAS Visa USA and Las Americas Premium Outlets are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
Spanish
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free cruise terminal shuttle
Off-site
Free area shuttle within 10 kilometres
Free shopping centre shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
Coffee/tea in a common area
Water dispenser
Travelling with children
Free local shuttle
What to do
Winery tours nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Facilities
Fitness centre
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana
Frequently asked questions
Does City Express by Marriott Tijuana Otay offer free cancellation for a full refund?
Yes, City Express by Marriott Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express by Marriott Tijuana Otay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Tijuana Otay?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Tijuana Otay?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express by Marriott Tijuana Otay?
No, this hotel doesn't have a casino, but Caliente Casino (8-min walk) and Caliente Racetrack Casino (6-min drive) are both nearby.
What is there to do at City Express by Marriott Tijuana Otay and nearby?
Maintain your daily exercise routine at the gym.
What's the area around City Express by Marriott Tijuana Otay like?
City Express by Marriott Tijuana Otay is in Mesa de Otay, a short 9-minute drive from Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) and 15 minutes' walk from U.S. Consulate General Tijuana.
City Express by Marriott Tijuana Otay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Romaine
Romaine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Kevin javier
Kevin javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Guillermo
Guillermo, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 November 2024
Mala experiencia
No teníamos toallas en la habitación. Las pedimos, no las llevaron y tuvimos que ir por ellas a recepción, pero no nos dieron toallas de mano ni toalla tapete.
La regadera estaba tapada.
La tapa del lavabo estaba quebrada.
Almohadas muy pequeñas y maltrechas
Un caos en el desayuno por falta de personal y de una adecuada organización.
Apenas una mini botella de agua para dos personas.
Ruidos durante la noche y desde muy temprano.
La tv estaba mal colocada (chueca).
Pésimo servicio!!
Y nosotros somos clientes frecuentes.
ALMA PATRICIA
ALMA PATRICIA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Martha
Martha, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
ROBERTO
ROBERTO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
NORMA ESTELA
NORMA ESTELA, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
JOSE
JOSE, 3-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
We were able to hear every time someone would turn on their shower and flush the toilet
Ramiro
Ramiro, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Alex
Alex, 3-night family trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
The rooms weren’t clean. The restroom had a really bad smell. Had stood here when they had recently open but the the place is going down hill with no maintenance being done to the place.
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 September 2024
Is a new building but the bathroom sewer stinks a lot like super stinks
Jesus
Jesus, 1-night romance trip
Verified Expedia guest review
4/10 Fair
26 September 2024
El cuarto estaba sucio, las camas y sábanas no las habían cambiado, incluso encontré cabellos en la almohada, el baño tenía un olor desagradable que no se quito, mejor decidimos salirnos 1 día antes y buscar otro hotel
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
6/10 Good
25 September 2024
Very disappointed
Luis
Luis, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Jose R
Jose R, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Marta
Marta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Lilia
Lilia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Our stay was short, but we felt safe and enjoy our day!
Honorina
Honorina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Very nice and clean hotel also easy to find will definitely stay here again
Mayra
Mayra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Mario
Mario, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Horario A
Horario A, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Roberto Antonio
Roberto Antonio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Very close to the Airport and 5 min drive to a plaza near by. Walkable distance to many restaurants. I would stay here again.
Staff was friendly and the free breakfast in the morning is awesome!