When you stay at Hotel 21, you'll be within a 10-minute drive of Lake Biwa. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby kayaking and waterskiing. Free bike rentals and a garden are other highlights.
Languages
Japanese
At a glance
Hotel size
37 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9 AM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free uncovered on-site extended parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–8:30 AM
Restaurant
Coffee shop
Shared microwave
Travelling with children
Children stay for free (see details)
What to do
Kayaking nearby
Waterskiing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Free bike hire
Facilities
1 building/tower
Built in 1990
Garden
Accessibility
Lift
Room amenities
Be entertained
36-inch flat-screen TV
Digital TV channels
Netflix
Hulu
Streaming services
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Down duvet
Blackout curtains
Premium bedding
What to enjoy
Lanai
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
Desk chair
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 950 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards.
Also known as
HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu
Frequently asked questions
Does Hotel 21 offer free cancellation for a full refund?
Yes, Hotel 21 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel 21?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel 21?
Yes, there's free self and extended parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel 21?
Check-in start time: 3 PM; check-in end time: 9 AM. Check-out time is noon.
What is there to do at Hotel 21 and nearby?
Have fun during the warmer months with activities such as cycling. Hotel 21 also has a garden.
Are there restaurants at or near Hotel 21?
Yes, there's an on-site restaurant.
Does Hotel 21 have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Hotel 21 like?
Hotel 21 puts you in the heart of Kusatsu. Popular attractions include Lake Biwa, which is 8 minutes away by car.
Hotel 21 Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
3 April 2024
Convenient transportation, clean roon
Hironori
Hironori, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 November 2019
Big, clean, new washrooms and free parking near station.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 April 2019
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though.
Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough.
Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.