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del Lago Resort & Casino

4.0 star property
Waterloo hotel with 7 restaurants and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for del Lago Resort & Casino

Property entrance
Couples treatment room(s), sauna, steam room, body treatments
Lobby sitting area
Casino
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Casino
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is NZ$229
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

The Lux Hotel & Conference Center, Ascend Hotel Collection

Pool
Free breakfast
Pet-friendly
Free parking
8.4 out of 10, Very good, (263)
The price is NZ$157
includes taxes & fees
28 Jan - 29 January 2025
The Lux Hotel & Conference Center, Ascend Hotel Collection
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About the area

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.1 km
  • National Women's Hall of Fame - 9 min drive - 10.6 km
  • It's A Wonderful Life Museum - 9 min drive - 10.8 km
  • Montezuma National Wildlife Refuge - 10 min drive - 10.6 km
  • Waterloo Premium Outlets - 13 min drive - 19.2 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Del Lago Resort & Casino features a casino and a nightclub. You can visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures, and Vine Bar & Grill, one of 7 restaurants, serves lunch and dinner. Other highlights include 4 bars/lounges, a health club and a 24-hour fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 205 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 3:30 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Communal living room
  • 24-hour fitness centre
  • Casino
  • Full-service spa
  • Nightclub
  • 66 casino gaming tables
  • 1700 casino slot machines
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa del Lago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Vine Bar & Grill – This restaurant serves lunch, dinner and light fare.
Portico By Fabio Viviani – This steakhouse serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet – This buffet restaurant serves brunch, lunch and dinner.
Sociale – This café serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 150.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?
Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at del Lago Resort & Casino?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by del Lago Resort & Casino?
Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.
What are the check-in and check-out times at del Lago Resort & Casino?
Check-in start time: 4 PM; check-in end time: 3:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at del Lago Resort & Casino?
Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables.
What is there to do at del Lago Resort & Casino and nearby?
Del Lago Resort & Casino has 4 bars, a casino and a nightclub, as well as a spa, a 24-hour fitness centre and a garden.
Are there restaurants at or near del Lago Resort & Casino?
Yes, there are 7 on-site restaurants.
What's the area around del Lago Resort & Casino like?
Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay
Beautiful room… very clean and very comfortable! Coffee available, also water
DEBORAH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfy
Everyone was very nice
Carla, 1-night trip
Verified Hotels.com guest review

4/10 Fair

On my 3 night stay I had asked for my room to be serviced. It was never cleaned and towels were not replaced. The bathroom door, a heavy sliding door, was off its track and leaning against the wall. It appeared to have been like this for quite some time. I ate at Twin Spires all 3 nights. The food was average for bar food but the bartender's attention was tough to get. I don't drink alcohol so maybe that slowed down my service. Over all, it was an ok experience, but nothing to write home about.
Josh, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Domenic, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angelique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

NO WIN EVENING!
Just went on over night stay to dine and play. Always have a great time! Thank you.
Gladys, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was AMAZING
Guillermo, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice stay
The power was on and off and the elevators didn’t work. Otherwise start was great and would go back.
Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Demos, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Amit, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place to stay
Very cool place to stay. Nice large room. Excellent service.
Jean-Claude, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!! Loved our stay - great value!
Lori-Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Girl's weekend and spent time shopping and in the casino. Lots of restaurants on site. Room was very comfortable and beautifully decorated. Would definitely return.
Shannon, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

OK
Very nice room. No microwave. Had a fire drill at 2am...no one happy about that. Restaurants in the hotel were limited to either very expensive or sandwich type food court shops. Otherwise, fine.
kathleen, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Great place to see a show
Me and the wife stayed two nights food was just ok. Most of the staff seemed like they are force to be there. We went for a concert. The concert venue is amazing. The hotel room is very good
chad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roxane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great room our shower had mildew and was crusty, but everything else was great the bed was super comfortable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josephine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
A beautiful hotel and casino located right off I 90. We loved our room and bathroom decor. Very clean. We loved the huge casino. There are a few restaurants and a small food court. We ate dinner at the sports bar and breakfast at the cafe. The nice Italian steakhouse is only open thurs-sun so we missed out. You can drive to nearby towns of Seneca falls or Geneva for more choices.
sandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leigh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was great. Rooms are very comfortable the shower is amazing.
Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great, 3rd time here, always a great time.
3-night trip
Verified Hotels.com guest review