The Palmy Resort Phu Quoc & Spa

3.0 star property
Beach hotel in Cua Lap with spa, restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmy Resort Phu Quoc & Spa

Suite, Beach View, Beachfront | Beach/ocean view
Deluxe Double or Twin Room, Mountain View | Balcony
Breakfast, lunch, dinner served; local and international cuisine
3 outdoor pools
Deluxe Double or Twin Room, Sea View

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Beach umbrellas
  • Beach towels
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Children stay free
  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Minibar
Electric kettle
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Grand Suite, Kitchen (Balcony)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Minibar
Electric kettle
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room, Non Smoking, Garden View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Minibar
Electric kettle
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Suite Beach Connecting

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Designer toiletries
2 bathrooms
Hairdryer
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Residence Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Minibar
  • 45.0 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Deluxe Double or Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Minibar
Electric kettle
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Hamlet Cua Lap, Duong To, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Beach - 6 min walk
  • Suoi Tranh & Suoi Da Ban - 8 min walk
  • Long Beach Center - 11 min walk
  • Phu Quoc Night Market - 4 min drive
  • Dinh Cau - 5 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banh Xeo Cuoi - ‬2 min walk
  • ‪Quán Ốc K.Tin - ‬15 min walk
  • ‪Bittersweet Cocktail Bar - ‬4 min walk
  • ‪Namaste India Restaurant - ‬8 min walk
  • ‪Nora’s Cafe - ‬8 min walk

About this property

The Palmy Resort Phu Quoc & Spa

At The Palmy Resort Phu Quoc & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll only be a five-minute drive from Phu Quoc Night Market. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. NEW YEAR 'S EVE serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli.

Languages

English, Vietnamese

At a glance

Hotel size

  • 158 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 8:00 AM to 5:00 PM*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, An Nhiên. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

NEW YEAR 'S EVE – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 250000 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Palmy Resort Phu Quoc
Palmy Resort
Palmy Phu Quoc
The Palmy Phu Quoc & Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel
The Palmy Resort Phu Quoc & Spa Phu Quoc
The Palmy Resort Phu Quoc & Spa Hotel Phu Quoc

Frequently asked questions

Does The Palmy Resort Phu Quoc & Spa offer free cancellation for a full refund?
Yes, The Palmy Resort Phu Quoc & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palmy Resort Phu Quoc & Spa?
Yes, there are 3 outdoor pools.
Are pets allowed at The Palmy Resort Phu Quoc & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palmy Resort Phu Quoc & Spa?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by The Palmy Resort Phu Quoc & Spa?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM. The charge is VND 250000 per person one-way.
What are the check-in and check-out times at The Palmy Resort Phu Quoc & Spa?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Palmy Resort Phu Quoc & Spa and nearby?
Have fun with nearby activities such as hiking and snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Palmy Resort Phu Quoc & Spa also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Palmy Resort Phu Quoc & Spa?
Yes, NEW YEAR 'S EVE offers local and international cuisine.
What's the area around The Palmy Resort Phu Quoc & Spa like?
The Palmy Resort Phu Quoc & Spa is in Cua Lap, a short 6-minute drive from Phu Quoc (PQC-Phu Quoc Intl.) and 6 minutes' walk from Phu Quoc Beach.

The Palmy Resort Phu Quoc & Spa Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

The hotel is out dated. Need a lots upgrade
quyen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Carolyn, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beautiful location, service needs attention
e paid extra for a sea view room but were put in a room looking directly from not a water tower. The location is excellent right on the beach with an amazing pool view. Breakfast is average as is the service of the rooms and one of the days our room was not done at all. Probably a worldwide 3 star hotel but a wonderful position.
Pool
View from room
3-night trip
Verified Hotels.com guest review

6/10 Good

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reasonably price with everything
The room is big and clean, bathroom also is big with nice equipment. The swimming pool with the sea view is amazing! Spa service so comfortable and relax! I think the restaurant need to improve, breakfast buffet just have a little of hot dishes.
PUI YAN, 1-night trip
Verified Hotels.com guest review

6/10 Good

I liked most about their private beach and the swimming pool. They were very clean. Breakfast buffet was another plus point. I just didn’t like the room. It wasn’t clean or nice as it showed in the pictures. The location was great though. It was close to every where, and we used cabs as our transportation (I used MaiLinh app, it’s just like Uber app here.) Overall, I will book a different hotel to stay and pay extra if I have to if I ever come back to Phu Quoc again.
DT, 4-night family trip
Verified Expedia guest review

8/10 Very good

1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

I did not like this property at all. Very bad service. Manager doesn't know what she was doing or cared about her guest. The rooms are not good from the pictures. Low class and not worth the money. The pool area is decent otherwise i would not come back or recommend to my friends/family
S.Patel, 3-night family trip
Verified Expedia guest review

8/10 Very good

The beachfront breakfast area and pool was good.
May, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Breakfast was fine dinner expensive compared to outside restaurants
6-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Staff was friendly, the reception area is nice. But overall the hotel has very poor maintenance. The bathroom has broken tiles, lots of mold on the shower curtain, and no ventilation. Rooms have ants & such a thin wall you could hear every sound people were making in the next room. The hotel restaurant and the infinity pool is right next to the beach but below its floor is stinky sewage. So we had breakfast with sewage smell coming up from below. Pools are dirty. And on top of that, there are lots of constructions in the alley.
DT, 3-night family trip
Verified Orbitz guest review

8/10 Very good

It was far better than reviews on Tripadvisor. Lovely spacious rooms and balcony overlooking the sea. Dramatic sunsets. Beautiful pools. And sunbeds towels were not a problem at 8am. Fab breakfast. Okay cupboard door to fridge was faulty and showe trays are too shallow, but it wasn’t the end of the world. There are far more pluses than minuses. I do think a daily power wash around public areas wouldn’t go amiss, instead of sweeping up sand around public areas, but got a feeling that tiles might not be able to sustain the pressure. Anyway not my problem. It would Be beneficial of management to defend itself.regarding review as they don’t respond to any positives or negatives. We had a great time there even though I think we were the only Brits there. Wouldn’t have wanted to have paid more than we did. It was a fair price and quite honestly, if not nit picking, we had a lovely time. Happy hour is ideal 4.39-6.30 to watch the most amazing sunset. Guest from other nations were not a problem. Bigger picture overall we had a lovely stay and lovely staff. Yes I would recommend value for money. It is not Europe and this is a luxury hotel for a new country trying to catch up with the West and such like, but that makes it more interesting. So take the snob factor out and enjoy it for what it is and please manager respond to your reviews.
9-night romance trip
Verified Expedia guest review

8/10 Very good

I liked the pools & the food,the free breakfast was very good,location was very good ,very close to the beach Hotel was close to the airport
20-night trip
Verified Expedia guest review

10/10 Exceptional

The beachfront pool near the beach is the extra marks and the view is superb. Friendly staff and attend to request quickly. The only con is wish they can maintain their cleanliness as there is flies on the bathroom ceiling and all died on next morning which fall onto the hand basin. Probably the problem only happen on the beachfront room. Overall is nice experience staying on this hotel.
H.S, 2-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed most of our time at The Palmy. We did book a sea view room through Expedia howevere we arrived and tehre was no sea view just a garden view. When we talked to staff they said they recieved a voucher for a deluxe room nothing about sea view from Expedia. Breakfast is ok. Pool at beach gets busy early and there is still construction in the area and at the hotel.
Jessica, 3-night trip
Verified Expedia guest review

8/10 Very good

Thomas, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

There is no hot shower in the evening and the room is quite sandy when we move in.
2-night trip
Verified Expedia guest review

8/10 Very good

Very comfortable room. Mostly Russians at the hotel. Ocean very nice to swim -- but no beach. You walk down stone stairs from the swimming pool directly into the ocean. Food here was below average. Would recommend eating elsewhere. We were denied a drink at the bar at 9:45 because the restaurant closed at 10:00. Overall, very comfortable room with good value for the money.
James, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lots of building work in and around hotel
Gary, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

We were very happy with our hotel. The staff were very friendly and helpful. Mr Ben gave us good advice on what to see on the island. Only detractors are that noise from next door travels through the walls easily so we had disturbed sleep on quite a few mornings. Also a fresh towel wasn't so fresh and had a soil mark on it which was unpleasant.
Mat, 12-night trip
Verified Expedia guest review

8/10 Very good

Stay at Palmy
We had a very nice stay at the Palmy. The room was excellent, the bed very comfortable, and the service very good. The breakfast buffet was excellent, but I recommend eating lunch and dinner elsewhere, as the restaurant food is overpriced and a bit disappointing. The pools and pool areas are very clean, but were quite crowded during our stay. The beach areas were small and there was a lot of trash around. The surrounding area is not great. There is a lot of trash everywhere, and construction sites surround the property. The area is clearly developing, and I imagine will be more built up in years to come. It is close to lots of other restaurants and the city of Duong Dong.
James, 3-night romance trip
Verified Hotels.com guest review