Cartagena de Indias Convention Center - 4 min drive
San Felipe de Barajas Castle - 5 min drive
Castillo Grande Beach - 7 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Free shopping centre shuttle
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
McDonald's - 3 min walk
Crepes & Waffles - 2 min walk
Morena Marisqueria - 1 min walk
La Brioche - 4 min walk
El Gran Pandebono - 4 min walk
About this property
Hotel Cartagena Dubai
At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and manicures and pedicures. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub and a rooftop terrace.
All-inclusive
All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
244 rooms
Arranged over 30 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Cruise terminal shuttle*
Off-site
Area shuttle within 3 metres*
Beach shuttle*
Free shopping centre shuttle
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Coffee/tea in a common area
Water dispenser
Travelling with children
Children's pool
Playground
What to do
Beach shuttle (surcharge)
Pool table
Beach access
Bike rentals nearby
Ecotours nearby
Boat tours nearby
Working away
2 meeting rooms
Conference centre (1615 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
An outdoor pool
Arcade/games room
Spa services
Nightclub
Sauna
Steam room
Lockers available
Banquet hall
Reception hall
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 45000 per person
Airport shuttle service is offered for an extra charge of COP 90000 per room (return)
Cruise ship terminal shuttle service is offered for an extra charge
Local area shuttle service to the beach, casino and theme park is offered for an extra charge
Late checkout can be arranged for an extra charge of COP 100000 (subject to availability)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena
Frequently asked questions
Does Hotel Cartagena Dubai offer free cancellation for a full refund?
Yes, Hotel Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Dubai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Cartagena Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Cartagena Dubai?
Yes, there's free self and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Cartagena Dubai?
Yes, an airport shuttle is available. The charge is COP 90000 per room return.
What are the check-in and check-out times at Hotel Cartagena Dubai?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).
Is there an on-site casino at Hotel Cartagena Dubai?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
What is there to do at Hotel Cartagena Dubai and nearby?
Have fun with nearby activities such as cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours and segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Hotel Cartagena Dubai also has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Hotel Cartagena Dubai?
Yes, there's an on-site restaurant.
What's the area around Hotel Cartagena Dubai like?
Hotel Cartagena Dubai is located near Bocagrande Beach in Bocagrande, a short 11-minute walk from Rio Cartagena Casino and 19 minutes' walk from El Laguito Beach.
Hotel Cartagena Dubai Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.0/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
6 January 2025
Abdullatif
Abdullatif, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
6 January 2025
Abdullatif
Abdullatif, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
CLAUDIA
CLAUDIA, 4-night trip
Verified Hotels.com guest review
2/10 Poor
22 September 2024
Poor service, will not recommend this hotel.
Bijoy
Bijoy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Good
Paul
Paul, 3-night trip
Verified Expedia guest review
6/10 Good
22 August 2024
Dermiss
Dermiss, 5-night trip
Verified Expedia guest review
2/10 Poor
19 August 2024
I asked Expedia to help me recover my money the second day I was at this place. I don’t think it should be included in any of your listings as a place to go. It’s very expensive, and it needs to be closed down. It’s very, very gross
cande
cande, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
I love it
Rolando
Rolando, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
It’s close toeverything
Armando
Armando, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Perfect
Oscar
Oscar, 2-night trip
Verified Expedia guest review
2/10 Poor
31 July 2024
The view was excellent, but rest was very poor
J. Luis Cuauhtemoc Tovar
J. Luis Cuauhtemoc Tovar, 8-night trip
Verified Orbitz guest review
2/10 Poor
30 July 2024
Poor Food, and no hand Towels and no wash clothes
Mayra
Mayra, 5-night trip
Verified Expedia guest review
6/10 Good
29 July 2024
House keeping needs more attention. There were some areas that were not cleaned, or were moldy. Food served at the buffet was good, but portion sizes were small and limited. Staff were nice enough but not friendly/inviting. The elevator doors close too sudden and quick, which is a hazard. The pool area are very small for a big hotel.
Marlyn
Marlyn, 5-night trip
Verified Expedia guest review
4/10 Fair
29 July 2024
I would never visit again this property and place.
Kevin
Kevin, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Roberto
Roberto, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 July 2024
Roberto
Roberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
You feel like you home ,love you guys for your great services
Patrice
Patrice, 2-night trip
Verified Expedia guest review
4/10 Fair
9 July 2024
JHON FRANCIS
JHON FRANCIS, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 July 2024
The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
sarah
sarah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Coming from USA, Virginia.. THIS IS AN IDEAL STAY HOTEL!! Perfect!!
Josie-Elise
Josie-Elise, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
7 July 2024
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Isabell
Isabell, 6-night trip
Verified Expedia guest review
2/10 Poor
6 July 2024
this is by far the worst hotel I ever ever been in my life! I regret paying for it! The breakfast was horrible. The whole restaurant was extremely dirty.
Furtuna
Furtuna, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Laura
Laura, 11-night trip
Verified Orbitz guest review
6/10 Good
5 July 2024
Personal us very friendly and helpful
We had a superior suite overlooking the ocean, very big but not much storage space for arranging ours clothes
Patricia Alejandra
Patricia Alejandra, 7-night romance trip
Verified Expedia guest review
4/10 Fair
29 June 2024
if i were guessing, it felt like what dubai was like 300 years ago..... there are a lot better options.