Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
Ski hotel with spa, near Les Arcs

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
Couples treatment room(s), body treatments, aromatherapy
Breakfast and dinner served, French cuisine
Garden views, open daily
Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Parking available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Free cots/infant beds
  • Playground on-site
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is NZ$429
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Premium Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • 55 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Standard Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Charmettoger Ski Lift - 2 min walk - 0.2 km
  • Les Arcs - 2 min walk - 0.2 km
  • Villards (Les Arcs 1800) Ski Lift - 9 min walk - 0.8 km
  • Peisey-Vallandry Ski Field - 15 min walk - 1.3 km
  • Peisey-Vallandry Ski Resort - 6 min drive - 2.5 km

Getting around

  • Geneva International Airport (GVA) - 149 min drive
  • Landry Station - 24 min drive
  • Bourg Saint Maurice Station - 28 min drive
  • Bourg-Saint-Maurice (QBM-Bourg-Saint-Maurice Train Station) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chez Boubou - ‬13 min walk
  • ‪Le Bistrot Savoyard - ‬7 min drive
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Placing you only steps from Les Arcs, Altezza Arc 1800 Hotel & Spa - ex Mercure features downhill skiing, snowboarding and cross-country skiing. You can visit the spa to indulge in sports massages, facials or aromatherapy, and French cuisine is served at Le Jardin Alpin, which is open for breakfast and dinner. Other highlights include 2 hot tubs, an indoor pool and a bar/lounge. Skiers will appreciate access to ski passes, storage and rentals.

Languages

English, French

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 5 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 30 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Playground
  • Children's menu
  • Baby bath

What to do

  • Archery
  • Hiking/biking trails
  • Ropes course
  • Ziplining
  • Pool table
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

NUXE has 3 treatment rooms, including rooms for couples. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Le Jardin Alpin – This restaurant specialises in French cuisine and serves breakfast and dinner. A children's menu is available.
Les Allobroges – This bar overlooks the garden. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 April to 2 July:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self-parking costs EUR 30 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, ANCV Cheques-vacances and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure offer free cancellation for a full refund?
Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Altezza Arc 1800 Hotel & Spa - ex Mercure?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Altezza Arc 1800 Hotel & Spa - ex Mercure?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Altezza Arc 1800 Hotel & Spa - ex Mercure?
Yes. Self-parking costs EUR 30 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Altezza Arc 1800 Hotel & Spa - ex Mercure?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Altezza Arc 1800 Hotel & Spa - ex Mercure?
You can check in starting at 5 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Altezza Arc 1800 Hotel & Spa - ex Mercure and nearby?
During the winter, enjoy on-site recreation such as cross-country skiing and snowboarding, and return when the snow melts for archery and zip-lining. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Altezza Arc 1800 Hotel & Spa - ex Mercure also has an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Altezza Arc 1800 Hotel & Spa - ex Mercure?
Yes, Le Jardin Alpin offers French cuisine and garden views.
Does Altezza Arc 1800 Hotel & Spa - ex Mercure have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Altezza Arc 1800 Hotel & Spa - ex Mercure like?
Altezza Arc 1800 Hotel & Spa - ex Mercure is a short 2-minute walk from Les Arcs and 9 minutes' walk from Villards (Les Arcs 1800) Ski Lift.

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
JORGE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Family vacations
christophe, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Mark, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Couple Ski Trip
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Gemma, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Simon, 5-night family trip
Verified Expedia guest review

8/10 Very good

Its a good property, a bit pricey for what it is
Ruben, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful stay! Would come back if we back hete
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Benjamin, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Graham, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Filipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Les Arcs
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Mark, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
7-night romance trip
Verified Expedia guest review

6/10 Good

Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Greg, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Anjela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Valerie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thibaud, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Le décor et le cadre sont superbes. Dommage que certains clients renverse souvent leur café sur les moquettes et qu’un des jacuzzi soit en panne. Sinon le hammam, le sauna et la piscine (un peu froide) sont très agréables. La chambre est spacieuse et bien décoré, après je préfère quand il y a un sas dans la chambre pour les bruits du couloir, nous avions 5 mouches et 1 moustique car la porte-fenêtre était ouverte en arrivant pas top. Personnel aimable mais débutant pour certain ce qui nous fait attendre. Il y a des restaurants et bars a 300 mètres à pieds. Nous n’avons pas eu besoin de climatisation (il n’y en a pas) car il faisait frais.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Une parenthèse
Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Mounes, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudette, 4-night trip
Verified Expedia guest review

8/10 Very good

Mevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Obin, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Bien mais quelques points à améliorer
Les points positifs : piscine intérieure grande et spa, restaurant bon, bonne localisation et belle vue sur la montagne. Les points à améliorer : trop d’attente au petit déjeuner pour avoir des œufs brouillés (fait à la demande), Pas de clim dans la chambre : problème été pour les chambres sur station , bruit (local générateur) et moustiques empêchent de laisser ouverte la fenêtre pour rafraîchir. Chambre Sale : vitre non nettoyée et taches sur moquette Connaissances de l’équipe limitées : ne connaît pas la boulangerie la plus proche, ne connaît pas mountain kart Carte chambre pour ouvrir électricité au fonctionnement non intuitif Machine à café cassée La personne a l’accueil oublie notre demande quand on l’appelle, on a du rappelé. N’a pas noté quand on a dit pas de parking cette nuit et donc la note finale présentait un parking, on a du vérifier et faire modifier.
Romain, 3-night trip
Verified Hotels.com guest review