kilometro 5 Vereda La Cristalina, El Peñol, Antioquia, 053857
What's nearby
Peñol-Guatapé Reservoir - 7 min walk
Old Peñol Replica - 4 min drive
Piedra del Marial - 12 min drive
Rock of Guatapé - 14 min drive
Parque Comfama - 15 min drive
Getting around
Medellín (MDE-José María Córdova Intl.) - 104 min drive
Restaurants
Las Delicias De Pipe - 7 min drive
La Fogata - 18 min drive
El Mirador- Restaurant - 17 min drive
Alex Parrilla - 15 min drive
Koi - 17 min drive
About this property
Joinn Houtel Guatape
When visiting El Peñol, Joinn Houtel Guatape is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
Spanish
At a glance
Hotel size
19 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Travelling with children
Playground
What to do
Hiking/biking trails
Kayaking
Boat tours
Paddle boating
Services
24-hour front desk
Facilities
Built in 2018
Picnic area
Terrace
Dock
Outdoor furniture
Traditional architecture
Accessibility
Well-lit path to entrance
Smooth flooring in room
Gravel flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Dining table
More
Daily housekeeping
Access via exterior corridors
Local maps
Fees & policies
Refundable deposits
Breakage deposit: COP 300000 per stay
A damage deposit of COP 300000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 30000 for adults and COP 30000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 50000 per accommodation, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Joinn Hotel Guatape El Penol
Joinn Guatape El Penol
Joinn Guatape
Joinn Hotel Guatape
Joinn Houtel Guatape Hotel
Joinn Houtel Guatape El Peñol
Joinn Houtel Guatape Hotel El Peñol
Frequently asked questions
Are pets allowed at Joinn Houtel Guatape?
Yes, dogs are welcome. There's a charge of COP 50000 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Joinn Houtel Guatape?
Yes, there's free self parking.
What are the check-in and check-out times at Joinn Houtel Guatape?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Joinn Houtel Guatape and nearby?
Have fun with on-site activities such as kayaking, boat tours and hiking. Joinn Houtel Guatape also has a picnic area.
Are there restaurants at or near Joinn Houtel Guatape?
Yes, there's an on-site restaurant.
Does Joinn Houtel Guatape have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Joinn Houtel Guatape like?
Joinn Houtel Guatape is located a short 7-minute walk from Peñol-Guatapé Reservoir.
Joinn Houtel Guatape Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
3 December 2023
Aaron
Aaron, 2-night trip
Verified Expedia guest review
6/10 Good
27 November 2023
Let me start by saying that the staff was extremely nice and helpful.
Unfortunately this hotel itself is really not worth it's price. The rooms are so so so badly sound-proofed (I could see the outside of my room from the door frame), I could hear any little noise next door and the balcony is not fully separated from the other ones....
There is no free water in the room and you cannot drink the tap water.
They charge you for literally everything. A room service is 10,000COP which is non-sense when you pay 800,000COP a night minimum.
Early check-in is 90,000COP per hour even tho the room is available... ridiculous.
They have a restaurant on the premises but it's really not good, specially for the price. Very limited selection.
I do not recommend.
Cedric
Cedric, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2023
Excellent location & service
Oscar
Oscar, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 August 2023
In the nature at the lake and safe and quiet.
Claudia
Claudia, 3-night family trip
Verified Expedia guest review
8/10 Very good
10 July 2023
It was a wonderful experience. I suggest to work in a little bit of room maintenance e.g a bad smell in one bathroom
Marcela
Marcela, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 May 2023
The property was nice only you can hear noise from other room.
Lizzette
Lizzette, 4-night family trip
Verified Expedia guest review
6/10 Good
24 April 2023
I'm struggling with this place a bit. The receptionist was really rude to us from when we arrived and this kind of left me with a bad taste in my mouth. It was a treat for my partner and I.. I'd spent a bunch of money on hotels.com and this was a basically free night. Should i be treated badly because of that? The bathroom in the cabin was run down. Rusty and peeling. I was using a rewards nights voucher and can also assume this is the reason that they gave us a crappy room? although i did pay the difference. she was really weird about our tourist extension visas and then at the end charged us a surplus on our room, because we had been staying in colombia with a tourist visa extension? If this is correct, i would of been happy to pay it, but i can't find this information online anywhere.
We bought dinner, drinks and other things. We were polite guests who are learning Spanish.. i really can't think of any other reason why we'd deserve to be treated how we were. It's a massive shame because it is a cool place except for the run down bathroom. I'm coming back to Guatape with my family in 2 months and i will be booking in a different hotel. We felt really unwelcome.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 April 2023
Perfect place to disconnect and relax. Beautiful scenery and amenities to experience Guatape.
Juan
Juan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 April 2023
Peaceful retreat
Great place for a weekend or anytime escape.
Andres
Andres, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2018
Problem solved WAY BETTER than expected!
We had a problem with the check in, but the owners ended up solving it and giving us a better solution.
The hotel was beautiful, friendly staff, nice and clean.
Super recommended!