See all properties

Hotel Am Vitalpark

4.0 star property
Family-friendly hotel with 4 indoor pools, near Märchenpark Heilbad Heiligenstadt

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Am Vitalpark

Lobby
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Sauna
Exterior
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 4 indoor pools and outdoor pool
  • 2 hot tubs and lazy river
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NZ$328
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Meeting facility

Victor's Residenz-Hotel Teistungenburg

Pool
Spa
Pet-friendly
Free parking
8.8 out of 10, Excellent, (241)
The price is NZ$235
includes taxes & fees
23 Feb - 24 Feb
Victor's Residenz-Hotel Teistungenburg
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk
  • Heinrich-Heine-Kurpark - 9 min walk
  • Eichsfelder Kulturhaus - 4 min drive
  • Heiligenstädter Stadtwald - 4 min drive
  • Literaturmuseum Theodor Storm - 4 min drive

Getting around

  • Erfurt (ERF) - 105 min drive
  • Bodenrode Station - 6 min drive
  • Beuren Station - 9 min drive
  • Heilbad Heiligenstadt Station - 26 min walk

Restaurants

  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪Stadion Gesundbrunnen Heilbad Heiligenstadt - ‬9 min walk
  • ‪Andrea's Schlemmereck - ‬5 min drive
  • ‪Mango Saigon - ‬15 min walk
  • ‪Central Café - ‬4 min drive

About this property

Hotel Am Vitalpark

Located near a train station, Hotel Am Vitalpark is a great choice for a stay in Heilbad Heiligenstadt. You can indulge in deep-tissue massages, body treatments or aromatherapy, and grab a bite to eat at Theodor Storm, which serves international cuisine and is open for dinner. Other highlights include 4 indoor pools, an outdoor pool and a lazy river.

Languages

English, German

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 7 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Lazy river
  • Playground
  • Children's menu
  • Bed rails
  • Outlet covers
  • Lifeguard on-site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Mountain biking
  • Segway hire/tours
  • Pool table
  • Bike tour information
  • Access to nearby outdoor pool
  • Mountain climbing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Health club
  • An outdoor pool
  • 4 indoor pools
  • Spa services
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Theodor Storm – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Leineaue – This bistro specialises in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 29 June 2025 to 14 September 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 49.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Uncovered self-parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

Does Hotel Am Vitalpark offer free cancellation for a full refund?
Yes, Hotel Am Vitalpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Am Vitalpark?
Yes, there are 4 indoor pools, an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Am Vitalpark?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Am Vitalpark?
Yes. Self-parking costs EUR 7 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Am Vitalpark?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Am Vitalpark and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna and a steam room, as well as a picnic area, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Am Vitalpark?
Yes, Theodor Storm offers international cuisine.
Does Hotel Am Vitalpark have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Am Vitalpark like?
Hotel Am Vitalpark is a short 1-minute walk from Eichsfeld-Hainich-Werratal Nature Park and 9 minutes' walk from Heinrich-Heine-Kurpark.

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Michal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
fatemeh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
marina, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with friendly staff
Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Thomas, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Large hotel with thermal bad of low quality
The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Steven, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Clean, but old
A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Stay !
What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Mr Oliver, 3-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superb!!!
Service was excellent and extremely efficient. Highly recommended.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in Germany
Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Vaughn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alles in allem gut!
Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.
Patrick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anja, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomra Sorting, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Toni, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Prima
Uwe, 7-night family trip
Verified Expedia guest review

8/10 Very good

Kommen bestimmt Mal wieder
Angelika Walter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stefan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 3-night family trip
Verified Hotels.com guest review