Holiday Inn Express And Suites Ottumwa, an IHG Hotel
When visiting Ottumwa, Holiday Inn Express And Suites Ottumwa, an IHG Hotel is a great choice to consider. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Off-lead area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Coffee/tea in a common area
Working away
Business centre
Services
24-hour front desk
Laundry facilities
Facilities
Fitness centre
An indoor pool
Accessibility
Lift
Lift door width (centimetres): 107
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Well-lit path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cots/infant beds are available for USD 0.0 per day
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Ottumwa Hotel
Holiday Inn Express Ottumwa
Express Suites Ottumwa, An Ihg
Holiday Inn Express Suites Ottumwa
Holiday Inn Express And Suites Ottumwa, an IHG Hotel Hotel
Holiday Inn Express And Suites Ottumwa, an IHG Hotel Ottumwa
Frequently asked questions
Does Holiday Inn Express And Suites Ottumwa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express And Suites Ottumwa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express And Suites Ottumwa, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11 PM.
Are pets allowed at Holiday Inn Express And Suites Ottumwa, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Holiday Inn Express And Suites Ottumwa, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express And Suites Ottumwa, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express And Suites Ottumwa, an IHG Hotel and nearby?
Holiday Inn Express And Suites Ottumwa, an IHG Hotel has an indoor pool and a fitness centre.
Holiday Inn Express And Suites Ottumwa, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 September 2024
One of the best places we’ve stayed!
Hugh
Hugh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Joshua
Joshua, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
The breakfast food was really good, the beds were comfortable, and the rooms were clean. All staff was very nice.
Teresa
Teresa, 2-night family trip
Verified Expedia guest review
6/10 Good
17 August 2024
I would really like to give a nice review. I will say that check in went great and we received great service. This was our second time staying in this hotel. Our first visit went great. This visit we were disappointed. Quarters were unavailable at the front desk for the coin operated washer and dryer on site. Of course i ran out half way through my cycle at 9p.m.!
No one was at the front desk so i called their main line and was told they didn't have any because they ran out (this was a Friday night) and go to the gas station down the road! The next day, the front desk was able to give us two dollars in quarters. We brought them up stairs. Lost one on the floor but we were so excited to find two dimes and a nickel! My son went down to exchange it for a quarter and was refused saying they only take dollars. Luckily we ended up finding the quarter and got our clothes washed. Breakfast food items ran out. Cinnamon rolls were always out except our last day and we were there 5 nights. I got the last salsa, the last butter, and my son got the last bacon. It's unfortunate but I'll probably try a different hotel next time. Location is great, but it's like the staff just is burned out and doesn't care anymore. :(
Elena
Elena, 5-night family trip
Verified Expedia guest review
4/10 Fair
11 August 2024
The breakfast was very disappointing. There were no drinks because their juice machine was out of order. No eggs, no biscuits by 8am, no sausage. And there was a broken exterior door that allowed anyone to walk into the hotel.
Patrick
Patrick, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
KellyL.
KellyL., 1-night trip
Verified Expedia guest review
6/10 Good
4 August 2024
Air conditioning didn’t work in exercise room. Ice machine didn’t work on 3. Printer didn’t work. Lots of out of order items and staff acted like things had been out for awhile. You pay a lot of $ to have things not work and amenities unusable.
Lisa
Lisa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Love this hotel
We’ve stayed at this hotel twice now and we love it. The staff is so friendly and they go out of their way for you. The hotel is clean, beds are comfy. Breakfast is free and good. I have zero complaints- We will be back 💖
Melanie
Melanie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Allen
Allen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Very clean and staff was very welcoming.
Toni
Toni, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Leanne
Leanne, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
18 June 2024
Shanitha
Shanitha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Nice
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
It is a nice motel
Cheryl
Cheryl, 1-night trip
Verified Expedia guest review
8/10 Very good
15 May 2024
Julio
Julio, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
14 May 2024
Very clean, quiet hotel.
Brad
Brad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Just fine…as expected
Bobby
Bobby, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 April 2024
Where's the Food
We stayed on a Saturday night. We were told that breakfast was served until 10 am. We went down at 9:10 and there were only 2 bagels, instant oatmeal and cereal. All hot food was gone. Some other members of our party were down at 8:30. Same thing for them! If you are going to say food until 10 then there needs to be food until 10. I understand that maybe you run out of one thing and don't refill it but everything?!?! And part of the reason we stayed there is that breakfast was included. Well...it wasn't. Very disappointed.
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 April 2024
Good overall
Nikole
Nikole, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
Excellent choice.
I travel for my job and this was an especially nice place to stay.
Mike
Mike, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
Jeffrey
Jeffrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 March 2024
Great, family and pet-friendly hotel
The front desk clerk was friendly, professional, and courteous. The hotel was clean, comfortable and pet-friendly. Breakfast was included and had various good-tasting hot and cold items. We had a great stay. Thank you.
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
Staff was very friendly and did great at making the stay enjoyable!
Absolutely only thing we didn’t enjoy was a slow elevator.
Larry
Larry, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 March 2024
Great stay
We stayed here overnight as part of a two day road trip. The staff was welcoming and friendly and offered us complimentary water right at the start. They let us know where to find everything we would need and about breakfast service. Overall we had a wonderful stay.
The place was clean and well cared for. Our room was clean and stocked with all we could need. There really was no complaints.