Located near Acapulco Beach, Novotel Viña del Mar offers a tranquil retreat with a coffee shop, garden and Veranda restaurant serving al fresco dining. Connect to in-room WiFi and unwind at the sauna or by the outdoor pool. The helpful staff has left a lasting impression on previous guests.
Santiago (SCL-Arturo Merino Benitez) - 88 min drive
Viña del Mar Station - 15 min walk
Hospital Station - 23 min walk
Miramar Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Helados Coletti - 5 min walk
Bakery Lynch - 5 min walk
Roberta - 3 min walk
Kunstmann Craft Bar - 5 min walk
La Flor de Chile - 5 min walk
About this property
Novotel Viña del Mar
Located near a train station, Novotel Viña del Mar is a great choice for a stay in Vina del Mar. Guests can indulge in massages, and Veranda serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
141 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered on-site self-parking
Height restrictions apply for on-site parking
On-site parking includes off-street options
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Beach nearby
Working away
Business centre
5 meeting rooms
Computer station
Conference centre (2928 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Spa services
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Lowered locks/deadbolt
Low-height worktop and sink
Low-height desk
Low-height bed
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Veranda – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Gourmet Bar – This bar specialises in local cuisine and serves breakfast, brunch and light fare. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19 for adults and USD 19 for children
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 22 per pet, per stay
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar
Frequently asked questions
Does Novotel Viña del Mar offer free cancellation for a full refund?
Yes, Novotel Viña del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Viña del Mar?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Novotel Viña del Mar?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 22 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Viña del Mar?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Viña del Mar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Novotel Viña del Mar?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Novotel Viña del Mar?
No, this hotel doesn't have a casino, but Vina del Mar Casino (16-min walk) is nearby.
What is there to do at Novotel Viña del Mar and nearby?
Novotel Viña del Mar has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel Viña del Mar?
Yes, Veranda offers al fresco dining and local cuisine.
What's the area around Novotel Viña del Mar like?
Novotel Viña del Mar is in the heart of Vina del Mar, a short 11-minute walk from Avenida Peru and 11 minutes' walk from Acapulco Beach.
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Novotel Viña del Mar Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Restaurant
Location
Beach
Pool
Neighborhoods
Attraction
Food
What guests liked
Breakfast was plentiful, great, and of good quality with a variety of options. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
22 November 2024
Excellent place to stay.
Edward
Edward, 1-night trip
6/10 Good
21 March 2025
Novotel in Viña Del Mar has no English Channel news at all which is very disappointing.
Staff are very friendly & helpful.
Food in the restaurant is very good.
Shower glasses needs attention.
Magdalena
Magdalena, 2-night trip
10/10 Exceptional
13 March 2025
I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.
Eric
Eric, 1-night trip
10/10 Exceptional
25 November 2024
Excellent location. Wonderful staff.
EDUARDO
EDUARDO, 3-night trip
10/10 Exceptional
8 December 2024
Excellent check in experience. Staff were very friendly and helpful
Navdeep
Navdeep, 1-night trip
10/10 Exceptional
28 December 2024
Great spot for solo travelers in Vina
Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
Marisa
Marisa, 3-night trip
10/10 Exceptional
17 November 2024
Parking was easy. lovely area! hotel was clean and spacious
emilie
emilie, 1-night trip
10/10 Exceptional
7 April 2024
Nice hotel, great breakfast, nice people works there and great location
Carolina
Carolina, 3-night trip
10/10 Exceptional
6 January 2025
All excellent
John
John, 3-night trip
10/10 Exceptional
26 November 2024
Quit and clean hotel
Eduard
Eduard, 2-night trip
10/10 Exceptional
7 April 2024
Great place to be near the beach and restaurants.
nilgia
nilgia, 2-night trip
10/10 Exceptional
11 February 2024
Great place overall
Andres
Andres, 1-night trip
10/10 Exceptional
16 October 2022
Location is excellent, staff very friendly and helpful, food excellent
Jose
Jose, 4-night trip
10/10 Exceptional
23 March 2024
Worth it for the pool/patio area alone
Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Molly
Molly, 3-night trip
8/10 Very good
4 November 2023
Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Samantha
Samantha, 9-night trip
10/10 Exceptional
27 March 2024
This property was amazing from the rooms and staff, excellent and I’m very picky.
Steven
Steven, 11-night trip
10/10 Exceptional
27 December 2022
Excellent location, staff very friendly and helpful
Harvey
10/10 Exceptional
15 May 2024
Safe location
Lovely location in a vibrant area
S
S, 1-night trip
10/10 Exceptional
18 March 2024
It's located in a nice neighborhood, nearby to the city center.
Ximena
Ximena, 1-night trip
8/10 Very good
25 March 2024
A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.
chung see
chung see, 2-night trip
10/10 Exceptional
12 January 2024
New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool
CARLOS
CARLOS, 1-night trip
10/10 Exceptional
2 January 2024
Excellent stay
We really enjoyed our stay here. Johan was wonderful when we checked in which was very quick. Breakfast was great each day. We will definitely come back.
Elizabeth
Elizabeth, 7-night trip
8/10 Very good
1 December 2024
Property was good but not as accommodating as I'd like. Being in costumer service, I appreciate when we find solutions for client issues. This place did not meet my expectations in that regard, but room was good with a nice view
axcel
axcel, 1-night trip
10/10 Exceptional
14 March 2024
I like the vibe! Quiet and modern. Friendly staff!
Monica
Monica, 1-night trip
10/10 Exceptional
16 February 2024
Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!