Holiday Inn Kalamazoo West, an IHG Hotel

3.0 star property
Kalamazoo hotel with indoor pool and restaurant

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Holiday Inn Kalamazoo West, an IHG Hotel

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Daily cooked-to-order breakfast for a fee
Exterior
Property amenity
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is NZ$185
includes taxes & fees
29 Dec - 30 Dec

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About the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009

What's nearby

  • Oasis Hot Tub Gardens - 4 min drive
  • Western Michigan University - 6 min drive
  • Kalamazoo College - 7 min drive
  • James W. Miller Auditorium - 8 min drive
  • Kalamazoo State Theatre - 9 min drive

Getting around

  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 13 min drive
  • Kalamazoo Transportation Center - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Steak 'n Shake - ‬12 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Holiday Inn Kalamazoo West, an IHG Hotel

When visiting Kalamazoo, Holiday Inn Kalamazoo West, an IHG Hotel is a great choice to consider. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 130 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station
  • Conference space (2400 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 4 to 12 per person

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West, An Ihg
Holiday Inn Kalamazoo West, an IHG Hotel Hotel
Holiday Inn Kalamazoo West, an IHG Hotel Kalamazoo
Holiday Inn Kalamazoo West, an IHG Hotel Hotel Kalamazoo

Frequently asked questions

Does Holiday Inn Kalamazoo West, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Kalamazoo West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Kalamazoo West, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Kalamazoo West, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn Kalamazoo West, an IHG Hotel and nearby?
Holiday Inn Kalamazoo West, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's an on-site restaurant.

Holiday Inn Kalamazoo West, an IHG Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jennifer, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Place
Stay at this property frequently - Service and rooms alway top notch!
Bryan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Called to confirm late check in and double queen room availability (what i booked months in advance). The employee noted it in the system and said see you in 6 hours. 1 hour before arrival a different employee called and asked if we were still coming. Obviously my answer was yes and the employee proceeded to tell me there were no double queens left. With no other choice at midnight on a Tuesday I agreed to a King room with cot. Arrived at the hotel and front desk staff was ignorant. We got to the room to find no cot and no sheets for the pullout couch. 20 minutes later the front desk staff called saying he forgot to give us sheets and would bring them up. The stains on the pullout couch forced two grown men to sleep in the king bed together after a 12 hour drive. Zero hospitality at this establishment. Even the entire line of sodas on the wall in the lobby was expired. We love holiday inn (usually express) but this was a terrible experience.
Matthew, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was very nice
janelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place friendly staff
Philip, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Number one pick when staying in Kalamazoo
Janelle, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Nicole, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed as i requested 2 rooms with double queen beds, called to confirm this and was given 2 rooms with single kingbeds.
Michael, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Safe location. Friendly staff. Excellent dining facilities. Gym was great. Close to shopping and dining.
Americo, 15-night family trip
Verified Expedia guest review

8/10 Very good

Gordon, 2-night trip
Verified Expedia guest review

4/10 Fair

Tough to check in. Pull out couch horrible. Could t get an extra blanket. Couldn’t get a hold of the front desk
Nathan, 1-night trip
Verified Expedia guest review

2/10 Poor

Not a safe place
John, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cory, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay.
It was an excellent choice and the staff is very friendly.
Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night
Great value, clean, comfortable
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Only problem was no breakfast.
elaine, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Nick the general manager was very rude actually threatened to cancel our stay had my wife in tears. All the other staff was great and Apologized for his actions he even argued with me on the cost of my stay and deposits got charged multiple times currently disputing woth my card company.
Grant, 4-night romance trip
Verified Expedia guest review

6/10 Good

got there at 8pm and was told room wasn't ready had to wait for an hour to get our room.
RONALD, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Kalamazoo
My husband and I were in town for a concert at Bells Eccentric. It was a short drive away, hotel is in a good location. Staff was friendly and the room was clean and comfortable.
Emily, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
The room was never cleaned the entire stay other peoples belongings left the bathroom.dirty shower curtain and hair in the shower...my son was going up to the room and when the elevator door opened two people were having sex in the elevator.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Expedia guest review