10/10 Exceptional
29 November 2024
1 night stay in Porto historic district
I love the location, the overall condition, and the layout of this property. I only had 1 night and 1/2-a-day in Porto and spent most of my time walking and sightseeing during the day rather than kicking back and enjoying the property. The only suggestion I have for the property management is to communicate by email or messages via hotel.com’s app in advance on how to get into the building upon arrival. I asked the staff in the store next door on how to get someone to open the door and was told to use WhatsApp to call the phone number of the door. I am fortunate to have roaming data on my cell phone that allowed me to call the management via WhatsApp. Some people may not have that option and may not know that is what they need to do since there is no doorbell to ring. It didn’t take long for the management to send a staff to come open the door for me and let me drop off my luggage in my unit so I could head out to enjoy the city while they finish cleaning my unit. I texted the management to get suggestions on where to eat and he was very quick in responding. I enjoyed that recommendation and had a fabulous time during my short stay in Porto. I love the sleeping area being upstairs in my duplex unit but for people who may not be able to climb about 17 steps from the sitting area to the sleeping area within the unit, this may not be for you.
Annie
Annie, 1-night trip
Verified Hotels.com guest review