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All properties in Westlake, Ohio, United States of America
1 room, 2 adults

Sonesta ES Suites Cleveland Westlake, Westlake, United States of America

3-star3 stars
30100 Clemens Rd, Westlake, OH, 44145, United States of America

3-star hotel, convenient to Crocker Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Location
Great location
Room
Great room
Food
Food could be better

Sonesta ES Suites Cleveland Westlake, Westlake, United States of America

from NZ$159
  • Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed, Fireplace
  • Studio Suite, 2 Queen Beds, Fireplace
  • Suite, 2 Bedrooms, Fireplace

What’s around Sonesta ES Suites Cleveland Westlake, Westlake, United States of America

Landmarks

  • Crocker Park - 14 min walk
  • Lake Erie Nature & Science Center - 35 min walk
  • Lake Erie - 36 min walk
  • St John West Shore Family Health - 42 min walk
  • Huntington Beach - 2.5 mi / 4 km
  • John Christ Winery - 4.9 mi / 7.9 km
  • Miller Nature Preserve - 5.3 mi / 8.6 km
  • Mercy Tri-City Medicine - 6.3 mi / 10.2 km

Getting around

  • Hopkins Intl. Airport (CLE) - 21 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
  • Elyria Station - 21 min drive
  • Cleveland Station - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Conference space size (feet) - 400
  • Conference space size (meters) - 37
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Sonesta ES Suites Cleveland Westlake, Westlake, United States of America’s small print

Also known as

  • Residence Inn Cleveland Hotel Westlake
  • Residence Inn By Marriott Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Ohio
  • Sonesta ES Suites Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Westlake
  • Sonesta ES Suites Cleveland Westlake Hotel Westlake
  • Sonesta ES Suites Cleveland
  • Residence Inn Westlake
  • Residence Inn Westlake Cleveland
  • Westlake Residence Inn
  • Residence Inn By Marriott Cleveland Westlake Hotel Westlake
  • Residence Inn By Marriott Cleveland Westlake Ohio
  • Residence Inn Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Mandatory fees

    Deposit: USD 250 per accommodation, per stay

    Pet deposit: USD 100 per stay

    Optional extras

    Pets are allowed for an extra charge of USD 75.00 per pet, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sonesta ES Suites Cleveland Westlake, Westlake, United States of America

    • Does Sonesta ES Suites Cleveland Westlake offer free cancellation for a full refund?
      Yes, Sonesta ES Suites Cleveland Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Sonesta ES Suites Cleveland Westlake?
      Yes, there's free self parking.
    • Is there a pool at Sonesta ES Suites Cleveland Westlake?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Sonesta ES Suites Cleveland Westlake?
      Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per pet, per stay, and there's also a deposit of USD 100 per stay.
    • What are the check-in and check-out times at Sonesta ES Suites Cleveland Westlake?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Sonesta ES Suites Cleveland Westlake?
      Yes. Nearby restaurants include Wendy's (12-min walk), Bob Evans (12-min walk), and McDonald's (13-min walk).

    Recent reviews

    Fabulous 8.6 From 561 reviews

    Very good 8.0
    Very clean and Covid-19 conscious which is key. They had just reopened and didn’t have any
    Alix, us1 night family trip
    Exceptional 10.0
    Cool fireplace
    The sheet was on top of the comforter, I don't know if I like that. Some places don't wash comforters?
    Mary Jo, us2 night trip with friends
    Good 6.0
    Not so cool!
    The place was nice during the day but at night it became a party spot. No place to park if you were staying there because there were parties going on all over in different rooms. They had girls hanging out on the stairwells and folks drinking outside. I was there with family and was very uncomfortable at night. Also, looked like some prostitutes hanging around.
    Loretta, us9 night family trip
    Good 6.0
    ot really satisfied
    Room just was not completely clean the dishes was dirty the shower curtains had Boo Boo on it just wasn’t really happy. Had trouble getting into the room the handle was half broke
    us2 night trip
    Poor 2.0
    Never wrote a review before but I must say this put me over the top. My wife and I have stayed at the Sonesta 8 times in the last 3 years have each time was nice or we wouldn't returned. Last night was horriable. I was asked by the the night manager not to have a party in my room which was odd and should have been a sign of things to come. We just settled down in our room and heard the sounds of parting all around us. By 1am it was too much and we call the night manager to complain and ask to be moved. He said he would take care of it. To his credit he came to our building and asked the partiers to stop. They did not. At 2:30 am I called again and he said he'd call the police which I believe he did and they drove by the suites with no action. The partying continued until early the that morning. I called and left a long message with Hotel manager who was to enter work that afternoon. Never her back from her. Somethings were out of the staffs hands but customer service, safe and comfort at a hotel should never be. This is the foundation of the hospitality industry and Sonesta ES Suites Cleveland Westlake missed out on this one.
    Greg, us1 night trip
    Poor 2.0
    Poor
    This stay was not pleasant. We chose a room with a fireplace and it wasn't working. We were told to light the pilot light ourselves. This was the dirtiest room we stayed in. Carpeting is filthy, kitchen floor was dirty, the dispensers in the shower were empty. Went to make coffee and were left with 5 packets for coffee but only 3 sugar packets. Someone dropped the ball and didn't do their job. Pretty sad. When you complain to the front desk they just say sorry but we can't put you in another room and we are sorry. Pretty sad.
    CHRISTOPHER, us1 night trip
    Very good 8.0
    Perfect for our business trip. Covid shut most things down so we just stayed in the room.
    Hope, us1 night business trip
    Exceptional 10.0
    Great place to stay
    Really nice room. Hotel reminds me of a upscale condominium complex. It’s a really neat place to stay!!
    Rodney, us1 night business trip
    Very good 8.0
    It was an okay place to stay
    The place was nice but it was a little worn down. It needs some work. But it seemed clean and the bed was comfy!
    us2 night trip
    Exceptional 10.0
    Stay here!
    Great place!!!
    Michelle, us1 night family trip

    Sonesta ES Suites Cleveland Westlake, Westlake, United States of America

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