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Lancaster Family Resort

2.5 star property
Get ready for action-packed days with tennis courts and an arcade nearby. Relax by either of the pools after exploring Lancaster’s Amish Farm.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Lancaster Family Resort

Lobby
Game room
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Indoor pool, outdoor pool

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Internet in the lobby
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/games room
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
2250 Lincoln Hwy E, Lancaster, PA, 17602

What's nearby

  • Amish Farm and House - 7 min walk
  • Rockvale Outlets - 8 min walk
  • American Music Theatre Lancaster - 10 min walk
  • Dutch Wonderland - 11 min walk
  • Tanger Outlets Lancaster - 13 min walk

Getting around

  • Lancaster, PA (LNS) - 18 min drive
  • Reading, PA (RDG-Reading Regional) - 40 min drive
  • Lancaster Station - 11 min drive
  • Mount Joy Station - 22 min drive
  • Parkesburg Station - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪Sonic Drive-In - ‬18 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Lancaster Family Resort

Lancaster Family Resort offers a great location, putting you within a 15-minute walk of Dutch Wonderland. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and an outdoor pool are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Tennis

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Picnic area
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Wired internet access is available in public areas for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lancaster Ramada
Ramada Hotel Lancaster
Ramada Lancaster
Ramada Inn Lancaster Hotel Lancaster
Lancaster Family Resort
Lancaster Family
Lancaster Family Resort Hotel
Lancaster Family Resort Lancaster
Lancaster Family Resort Hotel Lancaster

Frequently asked questions

Does Lancaster Family Resort offer free cancellation for a full refund?
Yes, Lancaster Family Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lancaster Family Resort?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Lancaster Family Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Lancaster Family Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Lancaster Family Resort?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Lancaster Family Resort and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor and outdoor pools after a day out and about. Lancaster Family Resort also has a 24-hour fitness centre and an arcade, as well as a picnic area.
Are there restaurants at or near Lancaster Family Resort?
Yes, there's an on-site restaurant, JR’s Bar & Grill.
What's the area around Lancaster Family Resort like?
Lancaster Family Resort is in the heart of Lancaster, a short 11-minute walk from Dutch Wonderland and 7 minutes' walk from Amish Farm and House.

Lancaster Family Resort Reviews

Reviews

4.8

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Fair

None Functional Lodging
Have used this hotel for 12 years annually for christmas show AMT.Hotel changed names several times. When we arrived Hotel was at a total lockdown. One clerk one cleaning person., Pool closed for months according to clerk, Gameroom shut down, Night club downstairs closed down,restaurant shut down.The hotel appeared abondoned.We always stayed there over the years, because it was good for the children,much for them to do. We observed 3 cars in the lot after we checked in, There was no notice or advertising when I made reservation, that this hotel would be on a shut down,and expected the activities to be as we have known them during the past 12 years. Would I have been able to receive a refund,when we checked in I would have moved to another Hotel.
JD, 1-night trip
Verified Expedia guest review

2/10 Poor

First time I've left a hotel due to filth
I'll just put it this way. It was so filthy (raisins on carpet, wet tissue in sink, dirt under vanity and "poo residue" in the toilet) that we immediately left. I will say that the front desk manager didn't give me a hard time. At the same time, I never got an apology nor did she seem surprised. I'm guessing this wasn't a first for her.
Jenny, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Accessible location
We stayed at Lancaster Family Resort for an event on Labor Day weekend. The hotel is very old and had ost its glory-needs update on all aspects. The loaction was perfect because it is in the center of shopping outlet; restaurants, attractions-very accessible. However, the downside is the upkeep of the hotel is just fair. The room was smelly due to the old carpet; you will think there might be bedbug (that's how old the hotel is); there was even wood plank used in the bathroom that is an eye sore. I like the idea of the resort-like feel to it unlike the usual hotels because it has an arcade.amusement area where families and friends could bond together but it needs to be updated.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Nothing
Not comments. Nothing. Nothing in comments no good to staying
noe, 1-night trip
Verified Expedia guest review

2/10 Poor

Although the room itself was not horrible the rest of the hotel has not been maintained to any sort of minimum standard the website boasts a bar in the hotel which is been closed for some time and the pool look like a science experiment
1-night trip
Verified Expedia guest review

2/10 Poor

The department of health should close this place
Keys don't work, room filthy, mattresses deplorable,, mold on ceiling, staff not helpful, a bandaid attempting to help bathtub drain. We couldn't stay in this place. Lift keys in room and found lodging elsewhere. Had tickets for a show and didn't have time to request refund. Pictures available as proof of these statements. Please send refund and by all means do not advertise this place. Pictures are on another phone, but available
Dolores, 1-night trip
Verified Expedia guest review

2/10 Poor

Did not end up staying. The place was obviously being renovated but has a long way to go to being ready for lodging.
Nate, 3-night trip
Verified Orbitz guest review

2/10 Poor

Lancaster
I have stayed in quite of few places in my travels and this place is by far the worst ever. This place should be condemned. The hotel lobby is the niceest thing about this place.
Leslie, 1-night trip
Verified Expedia guest review

2/10 Poor

never stay there again
No refrigerator in the room,but you must to ask about it and then you will get it.we didn't know we must to ask to bring refrigerator to the room .in front desk they no go ask you about it
Robert, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

the wi-fi did not work,I asked several times for a remote for my tv and when I checked out still no remote. The outside pool was unusable so they should not advertise it. The bar and restaurant were not open.The front of the hotel does not look to bad but the back of it was terrible,weeds all over,broken chairsand a bench swing that was covered with weeds and cob webs. Will not stay there again.
MARYANN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Nice hotel great price
Yvette, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

It's a hotel with zero maintence since 1976
External: We almost drive by the property, it is so dark on the exterior that the property looked closed or abandoned. Street entry lighting and signage are nonexistent but this may be road construction related. Half of the external up-lighting intended to illuminate the outside of the building was broken and flashing like a strobe. Grounds maintenance was really poor and bushes blocked a safe view from the hotel into parking lot from at least the side parking lot entrance where cigarette butts were plentiful and several beer bottles lay strewn on the hallway floor on the way out the exit. Several external hotel access doors seemed to be poorly fitted such that external access might not be secure due to the doors not closing properly or entirely so they don’t lock unless pushed or dulled fully closed. Internal: Took three attempts and a room change to finally get into a room. The beds were comfortable and clean. The property (inside or outside) has had no improvements since about 1976. Carpets in the halls and rooms is heavily worn, stained and thread bares. The toilet continually ran. The main room entry light flickered and would not stay. The AC/Heat unit was difficult to turn on but it did work adequately. The room was dirty, several items just under the side of the beds; juice box strays/wrappers and behind the armoire – it’s probably heavy so I understand but the dirt is still troubling. On a 1-10 scale where 10 is the highest this hotel would be about a 2.5
douglas, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

My family and I had an unpleasant experience, the room key did not work and there were no staff at the hotel we stayed more than 45 minutes outside 11:00 pm, could not recommend to anyone as it was an unpleasant experience.
Alexander, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Phone rang three times in the middle of the night. Not clean. Vacuum was not run in our room when we check in.
Katherine, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This place needs to be condemned !!!
This hotel is not up to building code. There is no handicap access, elevators do not work, plumbing is subpar to say the least. We asked to exchange rooms because the toilet tissue wouldn't flush. The second room was just as bad AND the AC wasn't functioning properly. Now my shower experience. All soaped up and ready to rinse when the water turned scalding hot. Attempted to adjust the temperature without success. Had to rinse off on my hands and knees with cold water. The hallways are not air conditioned; very hot & humid. The inside pool area felt like a sauna. No AC, fans or ventilation of any kind. Not to mention the pictures on the internet are grossly outdated. The outside pool was closed; the rooms look nothing like what is shown on the site. The staff requires basic education on friendliness. The hostess at the continental breakfast wore gloves, picked something up off the floor and returned to the buffet wearing the same gloves. YUCK !! We went to McDonalds the next morning. The Health Department and BBB will be made aware !!!
2-night trip
Verified Expedia guest review

2/10 Poor

carpet was torn, toilet kept running, wall paper was falling down, there no way you can call what the had a continental breaskfast..
Kevin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

ok
I stayed for 1 night. The hotel has great potential. It needs alor of work. I was comfortable for the one night.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Unforeseen Problems
Despite our late arrival, check-in went smoothly and we got the room we had reserved. Conditions were a bit sparse but the beds were ok and the shower worked. After conducting our business the next day we returned to the hotel to find that it had been closed by the local authorities and we were asked to pack up and vacate the building. If we had not gone to the front desk to ask about the internet connection I am not sure when we would have been told of the closing. The hotel was able to get us a room at another facility that was relatively close by.
Verified Expedia guest review

2/10 Poor

Worst Hotel in Lancaster, Pa.
We checked in and was told we are on the 3rd floor (elevators were out of order) Went into our room and it was pretty crummy (not at all clean) bathroom and carpets were not clean, sheets and towels had an odor. There were no condiments (shampoo, coffee, sugar, creamer) went to ask for coffee. I was told he would have to try and locate some and he would bring it up. (he did, but only decaf.) Smoke alarm was hanging from the wall. Went to get ice and the ice machine did not work on our floor. Had to walk down a floor to get ice. Internet service did not work except close to the hall door. We were away for an anniversary get-away and were interested in swimming. Well if you saw the pool I don't think it would of been smart to get in unless you wanted some kind of disease. Oh, the continental breakfast consisted of much of nothing and ran out of coffee. The balcony was a nice feature until we closed out room door and the key card did not work to get us back in. (cell phone was in the room) I had to climb down and jump because nobody else were in the rooms to knock on there door to let us in. All in all the motel SUCKED.
Verified Travelocity guest review

6/10 Good

Hotel is tired but clean.
Verified Hotels.com guest review

2/10 Poor

Horrible hotel
Hotel was horrible had coffee pot but no coffee or condiments could not get a roll away bed or blankets or pillow phone in room did not work no shower curtain in bathroom next day shower curtain and roll away were brought to room but we had to put curtain up room was not cleaned either. Second floor has mold on walls sauna doesn't work. Welfare hotel is in better shape
Verified Hotels.com guest review

2/10 Poor

Runned down and not at all handicap accessible
When I reserved the room for two nights, I called the hotel to request the room be handicap accessible, it was not and that we would be arriving late. The room came with a coffee maker, no coffee or tea to make. Also the ceiling had either water stains or mold above one of the beds. The elevator was out of order, the pool was not running each time we wanted to go hang out at the pool area, the lights in the pool area were always off, we spoke with two different staff about it, nobody seemed to know why the pool wasn't ready for the quests, the breakfast foods available was disappointing, coffee was cold, orange juice was brown looking, there was only one kind of cereal, no source of protein available except for milk for the cereal. There was suppose to be a bar/lounge but both nights it was closed. I spoke with several hotel staff at the desk including the manager. We were told there isn't anything they could do about how the hotel was ran during our stay pretty much, said by the manager herself. You would think that a hotel being right across the street from Dutch Wonderland, that the hotel would be in excellent shape and excellent manner from the staff and management.
Verified Orbitz guest review

10/10 Exceptional

Clean and very good service. I would recommended it.
Verified Hotels.com guest review

2/10 Poor

horrible
Verified Hotels.com guest review

2/10 Poor

Very badexperience i would nt recomendthis hotel t
Very uunconfortable beds rooms are dirty the bathroon is towels look like never been wash i would never stay here again
Verified Expedia guest review