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Quality Inn West Springfield

2.5 star property
Hotel with restaurant, near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Exterior
Check-in/check-out kiosk
Lobby
Desk, blackout curtains, soundproofing, iron/ironing board
Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is NZ$170
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 3 min drive - 2.8 km
  • MassMutual Center - 6 min drive - 7.1 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 15 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 16 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

At Quality Inn West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. Guests can visit the fitness centre for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Dining

Tokyo Asian Cuisine Resta – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 11-minute walk from Connecticut River and 8 minutes' walk from Olympia Ice Center. Travellers say that this hotel is in a good location.

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Elevator

Reviews

10/10 Exceptional

The room was pleasant. The breakfast was small but very nice options. The location is central to a lot of shopping and a short drive to the fair grounds. My family and I were very happy with our stay.
Genesis, 2-night trip

10/10 Exceptional

Very nice Hotel.. and good breakfast
Melekiseteki, 2-night trip

10/10 Exceptional

Clean quiet good breakfast
kevin, 2-night trip

4/10 Fair

Staff were really friendly but I did find it weird they needed a copy of my id and my kids names on the copy of my id . My shower was leaking and spraying all over the bathroom . Just didn’t get a comfortable feeling there and couldn’t wait to check out .
2-night trip

10/10 Exceptional

Definitely would go back and recommend

Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.
Doroth, 1-night trip

10/10 Exceptional

Great
Cynthia, 1-night trip

8/10 Very good

It’s a nice place to stay. Friendly staff, very convenient location with restaurant and gas station nearby.
Changhong, 1-night trip

4/10 Fair

Staff was very nice. But there room was not clean
James, 1-night trip

8/10 Very good

Breakfast was lacking but in all other areas we had a pleasant stay.
Brenda, 2-night trip

8/10 Very good

Property needs renovations but otherwise it was ok.
Jose, 1-night trip

4/10 Fair

The rooms were poorly tended to between guests, guests left trash everywhere, and dog poop was a problem inside and outside.
Mark & Kelly LaCasse -, 1-night trip

8/10 Very good

Good value and convenient location
Timothy, 1-night trip

2/10 Poor

Never again

The smell was absolutely disgusting. The bathroom had mold in it. The top of everything wasn't clean. And of course there was no management on site. Won't let me post the pictures
James, 2-night trip

8/10 Very good

We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff
Dawn, 2-night trip

10/10 Exceptional

Had a great stay. Exceeded expectations...
eugene, 1-night trip

6/10 Good

Staff was friendly and breakfast was good. Room looked a bit worn but was clean. Price was much lower than other area hotels and it met our needs and was a good value for the cost.
Daniel, 1-night trip

10/10 Exceptional

Good service
Madan, 1-night trip

6/10 Good

Breakfast is until 10 am and at 930 I asked staff to replenish the breakfast and was told " I should've came on time" poor response. Will never stay here again
Teddy, 1-night trip

8/10 Very good

We

We enjoyed our stay. Staff was friendly and outgoing
Brian, 1-night trip

10/10 Exceptional

Safe, clean, affordable, breakfast.
Khanh, 1-night trip

10/10 Exceptional

Staff at check-in was very helpful at providing directions for me as I was in the area to attend a family wedding.
Barbara, 1-night trip

6/10 Good

Worked out for our stay, not the greatest but not the worst
Chad, 1-night trip

8/10 Very good

The staff at this hotel was great the hotel was dirty around the edges, in the stairwell, and the bathroom still had someone else's dirt
sabine, 1-night trip

8/10 Very good

Great Spot for the Six Flags Ten Minutes away theres a few good spots to eat just outside the hotel Overall a good experience check in was quick rooms were updated and clean
Nicholas, 2-night trip

6/10 Good

The advantage of my stay was that places to eat or shop were in a convenient walking distance.
Diane, 2-night trip