In the heart of Chicago, Ambassador Chicago offers an inviting retreat. Unwind by the lobby fireplace or indulge in American cuisine at The Ambassador Room. With a coffee shop, 24-hour gym, and helpful multilingual staff nearby North Avenue Beach is just steps away.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Parking available
Bar
Gym
24/7 front desk
Main amenities (12)
Housekeeping once per stay
Near the beach
Restaurants and bar/lounge
24-hour fitness centre
Valet parking
Coffee shop/cafe
Meeting rooms
24-hour front desk
Air conditioning
Reception fireplace
Front desk safe
Snack bar/deli
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Blackout curtains
Lift
The current price is NZ$309
NZ$309
includes taxes & fees
3 Jun - 4 Jun
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 3
1 King Bed
View all photos for Penthouse
Penthouse
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 2
1 Queen Bed
View all photos for Deluxe Studio Suite, 1 Bedroom
Deluxe Studio Suite, 1 Bedroom
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Signature Suite, Terrace, City View
Signature Suite, Terrace, City View
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
City view
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Studio Suite
Junior Studio Suite
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub
Deluxe Room, 1 King Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub
Standard Room, 1 Queen Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 3
1 King Bed
View all photos for Signature Suite, Terrace
Signature Suite, Terrace
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub
Junior Studio Suite, 1 King Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible Bathtub
Standard Room, 1 King Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
HDTV
Frette Italian bed sheets
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Roll-in Shower
Chicago O'Hare International Airport (ORD) - 42 min drive
Chicago, IL (PWK-Chicago Executive) - 50 min drive
Chicago, IL (DPA-Dupage) - 76 min drive
Rockford, IL (RFD-Greater Rockford) - 103 min drive
Millennium Station - 3 min drive
Chicago Van Buren Street Station - 4 min drive
Chicago Clybourn Station - 5 min drive
Clark-Division Station - 6 min walk
Chicago Station (Red Line) - 13 min walk
Sedgwick Station - 16 min walk
Restaurants
La Colombe Coffee - 4 min walk
Hopsmith Tavern Chicago - 4 min walk
Maple & Ash - 6 min walk
Lou Malnati's Pizzeria - 5 min walk
Velvet Taco - 5 min walk
About this property
The Chicago Hotel Collection Ambassador Gold Coast
When you stay at The Chicago Hotel Collection Ambassador Gold Coast, you'll be in a great location, within a short 10-minute walk of Lake Michigan and Michigan Avenue. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Ambassador Room, which serves American cuisine. Other highlights include a bar/lounge and a snack bar/deli. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Clark-Division Station is 6 minutes and Chicago Station (Red Line) is 13 minutes.
Languages
Chinese (Mandarin), English, French, German, Japanese, Portuguese, Spanish
At a glance
DONE
Hotel size
279 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 22 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
On-site valet parking (USD 75 per night; includes in/out privileges)
Off-site parking within 656 ft (USD 40 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Access to nearby health club
Golf lessons nearby
Hiking/biking trails nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Meeting rooms
Conference space (8000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 1926
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Room amenities
Be entertained
42-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Housekeeping (once per stay)
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Ambassador Room – This family restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar.
The Library – This coffee shop specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: USD 40 per accommodation, per night
Resort fee: USD 89.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Breakfast
In-room bottled water
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 75 per night with in/out privileges
Parking is available nearby and costs USD 40 per night (656 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago
Frequently asked questions
Does The Chicago Hotel Collection Ambassador Gold Coast offer free cancellation for a full refund?
Yes, The Chicago Hotel Collection Ambassador Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Chicago Hotel Collection Ambassador Gold Coast?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Chicago Hotel Collection Ambassador Gold Coast?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at The Chicago Hotel Collection Ambassador Gold Coast?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at The Chicago Hotel Collection Ambassador Gold Coast?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (18-min walk) is nearby.
What is there to do at The Chicago Hotel Collection Ambassador Gold Coast and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy amenities such as a 24-hour fitness centre and access to a nearby health club.
Are there restaurants at or near The Chicago Hotel Collection Ambassador Gold Coast?
Yes, The Ambassador Room offers American cuisine.
What's the area around The Chicago Hotel Collection Ambassador Gold Coast like?
The Chicago Hotel Collection Ambassador Gold Coast is in Downtown Chicago, a short 6-minute walk from Clark-Division Station and 9 minutes' walk from Lake Michigan. Travellers say that the area is walkable and good for shopping.
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The Chicago Hotel Collection Ambassador Gold Coast Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Bathroom
Lobby
Bar
Neighborhoods
Breakfast
What guests liked
The property offers a variety of nearby restaurants and a convenient cafe on site with robust coffee and small breakfast options. (9 reviews)
Breakfast was a highlight with many guests praising its quality and taste. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
25 May 2025
Couple Stay
Great area, pleasant staff. Breakfast was well done.
Timothy
Timothy, 4-night trip
8/10 Very good
15 May 2025
Beautiful hotel in a nice neighborhood of Chicago
Renzo
Renzo, 1-night trip
10/10 Exceptional
6 April 2025
Great iconic hotel in the perfect location. Truly enjoyed our stay.
Carrie
Carrie, 4-night trip
10/10 Exceptional
9 March 2025
Weeknight at the Ambassador
Another great stay!
Suzanne
Suzanne, 1-night trip
8/10 Very good
16 March 2025
The hotel is on a great location. The rooms were quiet- bathroom door only closed totally if I locked it.
Joyce
Joyce, 2-night trip
10/10 Exceptional
4 May 2025
Everything was great, except the bartender, who had attitude.
Julian D
Julian D, 1-night trip
6/10 Good
25 May 2025
Not good service from the front desk
Not good service from the front desk and front desk manager
Verified traveller
2-night trip
6/10 Good
18 May 2025
Expect extra charges
If you book from hotels.com you will pay a resort fee and a third party reservation fee. They give you some things in addition, but they are trying to draw you in with low prices and then charge you extra when you arrive. Very annoying. Staff was nice and the breakfast was pretty tasty. Pretty hotel. Annoying ownership.
Katherine
Katherine, 3-night trip
10/10 Exceptional
28 February 2025
Enjoyed the fashion show. The room was beautiful with the white sofas and gorgeous view. Staff was friendly.
Karina
Karina, 1-night trip
10/10 Exceptional
30 November 2024
Have stayed here a number of times and have always had a great experience.
Michel
Michel, 4-night trip
2/10 Poor
29 April 2025
noisy, dirty, expensive fees.
when I was doing the checkout a lot of police in the lobby. stay away.
Martin
Martin, 2-night trip
8/10 Very good
8 October 2024
Great place to stay, location is ideal !
Iam
Iam, 1-night trip
10/10 Exceptional
28 December 2024
Great hotel with a chill atmosphere!
Jamie
Jamie, 2-night trip
10/10 Exceptional
15 January 2025
Second time staying at this property. Comfortable beds! Nice, easy stay.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
25 October 2024
Fantastic and friendly staff, beautiful accomodations and outstanding location!
James B
James B, 2-night trip
10/10 Exceptional
22 January 2025
Great experience!
Friendly and professional staff.
Rooms are clean and comfortable. Close to many restaurants and shopping.
Lorelei
Lorelei, 5-night trip
10/10 Exceptional
13 December 2024
Wonderful stay! Staff very friendly and a lot of great restaurants and bars within walking distant. Valet parking was great as well!
Robin
Robin, 2-night trip
10/10 Exceptional
16 December 2024
Our favorite hotel in Chicago!
Tara
Tara, 1-night trip
10/10 Exceptional
24 January 2025
I always love staying at the Ambassador Chicago. It’s the perfect blend of value for money while also maintaining a charming atmosphere! The staff is also extremely helpful and hospitable! Nice large bar too.
Gilbert
Gilbert, 3-night trip
10/10 Exceptional
14 January 2025
Chicago Overnight Trip
Just a quick overnight to have dinner with friends. The location was perfect!
Suzanne
Suzanne, 1-night trip
6/10 Good
17 May 2025
Many reviews talked about the add on fees. I was aware of them because hotels. Com does a great job listing them. Check in was absolutely miserable. No one would acknowledge the discrepancy in charges. With this total lack of caring, would not recommend this hotel. IftbisAdditionally, on the morning g we Che led out we pulled ba k the sheets to a stained sheet - what looked like blood
mary
mary, 2-night trip
2/10 Poor
13 April 2025
The bed had bedbugs….
Darius
Darius, 1-night trip
10/10 Exceptional
4 September 2024
Beautiful area and hotel is tucked away nicely
Bianca
Bianca, 1-night trip
10/10 Exceptional
1 December 2024
Great lobby, location and service
Jonathan
Jonathan, 3-night trip
8/10 Very good
9 December 2024
Staff were very friendly and the rooms were very clean. Nice neighborhood setting.