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1 room, 2 adults

Heritage Auckland

4.5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
35 Hobson Street, Auckland, 1001, New Zealand

Luxury hotel with outdoor pool, near Sky Tower
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Nice hotel with lovely comfy beds. Room was large and had a great view. Shower was good.…Feb 18, 2021
  • The suite was very spacious and well appointed. Our one criticism of the suite itself…Feb 18, 2021

Heritage Auckland

from NZ$201
  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • Deluxe Suite (Family)
  • Tower Superior
  • Tower Deluxe Suite
  • Tower Executive Suite
  • Hotel Room
  • Tower Two Bedroom Suite

What’s around Heritage Auckland

Landmarks

  • In Auckland Central Business District
  • Sky Tower - 3 min walk
  • Viaduct Harbour - 8 min walk
  • Princes Wharf - 9 min walk
  • Auckland Ferry Terminal - 9 min walk
  • University of Auckland - 13 min walk
  • SkyCity Casino - 2 min walk
  • Queen Street Shopping District - 5 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Britomart Station - 10 min walk
  • Auckland Remuera Station - 5 min drive
  • Auckland Kingsland Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (5-device limit)

Transport

Parking

  • Onsite valet parking (NZD 45 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1999
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub

Nearby

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Auckland’s small print

Also known as

  • Auckland Heritage
  • Heritage Auckland Hotel Auckland
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel
  • Heritage Auckland Hotel
  • Heritage Auckland Auckland

Policies

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash deposit: NZD 200 per night

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs NZD 45 per day with in/out privileges

Rollaway beds are available for NZD 55.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heritage Auckland

  • Does Heritage Auckland offer free cancellation for a full refund?
    Yes, Heritage Auckland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heritage Auckland?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heritage Auckland?
    Yes. Valet parking costs NZD 45 per day. Parking spots may be limited.
  • Is there a pool at Heritage Auckland?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Heritage Auckland?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Heritage Auckland?
    You can check in from 2 PM - 5:30 AM. Check-out time is 10 AM. Contactless check-out is available.
  • Are there restaurants at or near Heritage Auckland?
    Yes. Nearby restaurants include Revive (3-min walk), Federal Delicatessen (3-min walk), and Cafe Midnight Express (3-min walk).
  • Is there an onsite casino at Heritage Auckland?
    No, this hotel doesn't have a casino, but SkyCity Casino (2-min walk) is nearby.
  • What is there to do at Heritage Auckland and nearby?
    Practice your swing on the tennis courts. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Heritage Auckland also has a sauna and a health club.

Recent reviews

Very good 8.4 From 732 reviews

Exceptional 10.0
Great stay and the pool was amazing
Mark, nz1 night trip
Exceptional 10.0
Great stay, rooftop pool and tennis court :))))
Great stay, initial cold reception but that changed (perhaps due to casual attire, wasn't dealt with seriously??), attitude soon changed and room upgrade was awarded due to Hotels.com status. Great room, nice view, spacious, extremely comfortable bed, rooftop pool was clean and well managed, no bar open though? Used the tennis court was awesome!
Joel, nz2 night business trip
Poor 2.0
Don't do it!
I thought I would try another hotel as we always stay at the Cordis - never again! We show up, no one at reception told due to covid we have to walk all the way round to the other reception that was fine, a valet guy came to take our car he was rude, went to the room and they we're old, run down and smelt odd. Towels took an hour to arrive for the pool. In general they have no staff, their rude & look over run. The place needs a good upgrade.
Bradley, nz2 night family trip
Good 6.0
Disappointing with long waiting times
The queue for valet parking was backed up down Hobson Street and had to wait over half an hour. Check-in also took way too long and it was a very long walk to the towers. Room was lovely with a great view of harbour bridge. Not enough staff on, but the staff were very friendly.
nz1 night trip with friends
Very good 8.0
Disappointing
Hotel is very run down, not the 4.5 star they claim, outdoor pool that was meant to be heated was very cold...spa pool jets didnt work either..... sky tv didnt work properly in the room on either tv in room. When i contacted desk they said it it was a sky issue.... dryer in room also didnt work... when you pay over $600 for 2 night's... you would expect more
brent, nz2 night family trip
Good 6.0
Ok
Heated pool was cold. Lift to pool wouldn't work. No reception on tower side. Overall stay just felt flat
nz1 night trip
Good 6.0
Disappointed
The Hotel looks tired, the room was small & incredibly stuffy. It was a room whereby you have to use a slot on the wall for power so I had to get another key to use to go in & out of the room as I had leave the ‘aircon’ on for it to cool down as it was very ineffective ‘aircon’. Also apparently the pool bar was closed but that wasn’t mentioned at all when I booked & as it was the whole reason for booking this Hotel. Very disappointing. I also could see that the price on the Hotels website that the room I had booked was now cheaper than what I had paid but that made no difference when I showed the clerk at check in. Next time I will stay at the Adina.
nz1 night business trip
Fair 4.0
Tired and Drab
This hotel is tired and in desperate need of renovation and cleaning, not what we expected for a pricey hotel. The only nice part is the rooftop pool.
MCA, nz1 night family trip
Fair 4.0
Great hotel; unresponsive staff.
Heritage Auckland is a lovely hotel. Great service at check-in; awesome pool; well-appointed one-bedroom apartment. Unfortunately, when making a complaint regarding excessive noise in the early hours, staff were unresponsive and showed little interest.
Craig, nz1 night trip
Very good 8.0
Just an over night stay
Older Hotel,but well looked after.Has been updated & is in keeping with present day. Friendly welcome on arrival & given an up grade, very nice.Didn't use the restaurant,but it looked great Near to Skytower & other places in Aucklands CBD, parking for overnight is just down the road.
Alastair, nz1 night trip

Heritage Auckland