DoubleTree Suites by Hilton Hotel Boston - Cambridge, Boston, United States of America

Nice, clean hotel. Appropriate price point based on type of room, cleanliness of hotel, amenities, and service. Location is odd. Surrounded by industrial buildings and not walkable to anything, although guests should know that by their own research. Biggest disappointment was lack of little things like complimentary coffee in the lobby, which I thought should be a given. Spent $10 on two coffees and a banana. Markup on prices for basic food and drink items in the lobby marketplace was outrageous. Otherwise, pleasant stay in a nice hotel.

Not cheap but very nice hotel! Very happy with the stay.

I booked and paid for a suite, was inexplicably placed in a small guest room with no sitting area. The air conditioner sounds like a 747 taking off. The sole available electrical outlet at the desk is in a recessed compartment. If you have a Mac laptop, you will not be able to plug your computer into this outlet. The hotel is just across the river from Cambridge, which is nice if you like to watch the scullers on the river. But the exit is next to a major highway, and it can take you 5 or 10 minutes just to turn onto the road from the hotel property. Of course, it is cheaper than the hotels in downtown Boston or the Seaport area, so there's that.

Suite was good size but expected a sofa bed for son to sleep on but only a couch, when I ask about a roll away bed was advised to just sleep on the couch better condition. Every morning around 6:00 a.m. for around 1 hr. woke up to this stomping sound. Called front desk and they came up to room and heard the noise but never was told what it was nor did anyone offer to move us or compensate us in anyway. Concierge was suppose to help us with ferry information from CT to Long Island, took phone number and would call us back, never a return phone call.