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Hotel Elcano Acapulco

3.5 star property
Beachfront hotel in Costera Acapulco with outdoor pool, restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Elcano Acapulco

Exterior
On the beach, free beach cabanas, sun-loungers, beach towels
Standard Room, 2 Queen Beds | Beach/ocean view
Studio, 1 King Bed
On the beach, free beach cabanas, sun-loungers, beach towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Suite Junior

  • Sleeps 4
  • 2 Queen Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Small

In-room safe, blackout curtains, iron/ironing board

Room Small

  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very good, (1190)
The price is NZ$182
includes taxes & fees
12 Jan - 13 January 2025
Hotel Emporio Acapulco
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About the area

Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

What's nearby

  • Icacos Beach - 4 min walk - 0.4 km
  • Diana the Huntress - 2 min drive - 2.0 km
  • Parque Papagayo - 4 min drive - 3.4 km
  • Condesa Beach - 9 min drive - 2.6 km
  • Papagayo Beach - 16 min drive - 4.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Playita Santa Lucía - ‬4 min walk
  • ‪Vips - ‬5 min walk
  • ‪Tequisol - ‬5 min walk
  • ‪Barbarroja - ‬4 min walk
  • ‪Restaurant el Faro - ‬1 min walk

About this property

Hotel Elcano Acapulco

Situated on the bay, Hotel Elcano Acapulco is a great choice for a stay in Acapulco. Guests can take a dip in the outdoor pool or grab a bite to eat at Bambuco, which serves breakfast, lunch and dinner. A poolside bar, a bar/lounge and a children's pool are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 180 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Volleyball
  • Shopping
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 25-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Bambuco – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Renovations and closures

This property will be closed from 20 December 2023 to 19 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano
Hotel Elcano Acapulco Hotel
Hotel Elcano Acapulco Acapulco
Hotel Elcano Acapulco Hotel Acapulco

Frequently asked questions

Is Hotel Elcano Acapulco currently open?
This property will be closed from 20 December 2023 to 19 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Hotel Elcano Acapulco offer free cancellation for a full refund?
Yes, Hotel Elcano Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Elcano Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Elcano Acapulco?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Elcano Acapulco?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Elcano Acapulco?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Elcano Acapulco and nearby?
Have fun with nearby activities such as body boarding and practise your swing at the nearby golf course. Additional recreation on-site includes volleyball. Hotel Elcano Acapulco also has an outdoor pool.
Are there restaurants at or near Hotel Elcano Acapulco?
Yes, Bambuco offers al fresco dining.
What's the area around Hotel Elcano Acapulco like?
Hotel Elcano Acapulco is a short 4-minute walk from Icacos Beach and 10 minutes' walk from Acapulco Convention Center.

Hotel Elcano Acapulco Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Hugo, 4-night trip
Verified Expedia guest review

4/10 Fair

Marlene, 1-night trip
Verified Expedia guest review

4/10 Fair

The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Marlene, 2-night family trip
Verified Expedia guest review

6/10 Good

Cesar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

*
Marco, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Nora, 3-night romance trip
Verified Expedia guest review

6/10 Good

Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
John, 4-night trip
Verified Hotels.com guest review

6/10 Good

El hotel requiere ya de mucho mantenimiento, las instalaciones son viejas, los muebles requieren una renovación ya que se están volviendo inservibles, las llaves de lavabo o regadera ya no funcionan adecuadamente, la alberca tiene unas secciones tipo jacuzzi de las cuales solo funciona 1, la alberca solo la limpian con liquidos y es notable que requiere también filtración y ser aspirada, en ocasiones en agua esta verde. En general me parece que le falta mantenimiento a todo. El personal es atento y se esmera en hacer su trabajo, la comida me parece cara considerando costo beneficio.
Ismael Quintos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
neftali, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

LUCIO, 3-night trip
Verified Expedia guest review

8/10 Very good

NIDIA, 5-night trip
Verified Hotels.com guest review

6/10 Good

Lupita, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping.
Cathleen, 4-night family trip
Verified Expedia guest review

8/10 Very good

gabriel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

gabriel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I like ubication
MARICELA, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

En lo general para mi todo estubo perfecto y no tengo ningún tipo de queja todo me gusto
Oscar, 2-night romance trip
Verified Expedia guest review

8/10 Very good

J, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Wonderful views
Nora, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The great location and service were excellent.
Ava, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy cómodo y la playa está divino. Los camarones al Mojo de Ajo está delicioso 😋
Silvia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eva, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Alfonso, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

HOTEL EL CANO
beautiful property, great service
Linda, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ok
Verified Expedia guest review