In the heart of Adelaide, Grosvenor Hotel Adelaide offers a welcoming retreat with dry cleaning services and in-room WiFi. Guests can unwind by the lobby TV or grab a snack from the vending machine.
Grosvenor Hotel Adelaide by Accor offers a fantastic location, putting you a short five-minute walk from Adelaide Casino and Adelaide Convention Centre. Also, Rundle Mall and University of Adelaide are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Adelaide Railway Station Tram Stop is steps away and City West Tram Stop is 4 minutes.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese
At a glance
Hotel size
181 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (aged 15 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (AUD 25.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Off-site parking within 656 ft (AUD 25.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Winery tours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
1-inch TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately AUD 15 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Rollaway beds are available for AUD 45.00 per night
Parking
Covered self-parking costs AUD 25.00 per night
Parking is available nearby and costs AUD 25.00 per day (656 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide
Frequently asked questions
Does Grosvenor Hotel Adelaide by Accor offer free cancellation for a full refund?
Yes, Grosvenor Hotel Adelaide by Accor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grosvenor Hotel Adelaide by Accor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grosvenor Hotel Adelaide by Accor?
Yes. Self-parking costs AUD 25.00 per night.
What are the check-in and check-out times at Grosvenor Hotel Adelaide by Accor?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Grosvenor Hotel Adelaide by Accor?
No, this hotel doesn't have a casino, but Adelaide Casino (2-min walk) is nearby.
What is there to do at Grosvenor Hotel Adelaide by Accor and nearby?
Recommended spots to visit include Adelaide Convention Centre (3-min walk) and Adelaide Festival Centre (4-min walk), along with Rundle Mall (8-min walk) and University of Adelaide (9-min walk).
What's the area around Grosvenor Hotel Adelaide by Accor like?
Grosvenor Hotel Adelaide by Accor is in Adelaide Central Business District, a short 1-minute walk from Adelaide Railway Station Tram Stop and 3 minutes' walk from Adelaide Convention Centre. Travellers give top marks for the hotel's prime location.
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Grosvenor Hotel Adelaide by Accor Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2025
had a good stay at hotel
Darren
Darren, 6-night trip
6/10 Good
18 February 2025
The staff were friendly. As indicated in other reviews, the hotel is tired and needs a refurbishment. Little things like coffee not being replenished each day or not being able to adjust air conditioning temperature reflected the score. Location was very good for our purposes.
Greg
Greg, 3-night trip
10/10 Exceptional
17 December 2024
Friendly staff and clean quiet rooms Surprisingly quiet for a hotel right in tne heart of everything
Brian
Brian, 4-night trip
2/10 Poor
5 February 2025
Never book here
The odor was so terrible I couldn’t stand it I left and stayed elsewhere
Richard
Richard, 1-night trip
8/10 Very good
21 November 2024
Have used this hotel several times now. Good location, easy check-in and out. Clean rooms and comfy beds.
Angela
Angela, 1-night trip
8/10 Very good
14 November 2024
Very friendly staff.
Svend
Svend, 1-night trip
10/10 Exceptional
4 January 2025
Great location
I am very happy with the service and with any questions. Good location to suit the needs for this stay until plans changed, so unfortunately, I had to find somewhere else to get an apartment room more suitable for the next 2 weeks' stay
Karen
Karen, 4-night trip
10/10 Exceptional
20 October 2024
great location
James
James, 3-night trip
8/10 Very good
19 October 2024
Great location
Angela
Angela, 1-night trip
8/10 Very good
9 November 2024
Very friendly staff
Svend
Svend, 1-night trip
8/10 Very good
3 November 2024
Great friendly staff
Phil
Phil, 1-night trip
8/10 Very good
15 November 2024
Conveniet to everything
Amanda
Amanda, 1-night trip
10/10 Exceptional
8 December 2024
Best spot in Adelaide.
Great value hotel in a central Adelaide City location!! Pubs, restaurants, shops, cafes - all in walking distance. Public transport readily available.
Room was spacious and clean and modern and just lovely. Desk service was wonderful and professional. I love Adelaide and will stay here again for sure.
MISS EMMA
MISS EMMA, 1-night trip
10/10 Exceptional
10 November 2024
Great place!
As the title says :-)
Verified traveller
1-night trip
8/10 Very good
10 November 2024
Location
Lester
Lester, 1-night trip
8/10 Very good
29 September 2024
Liked the location and pricing of the property.
Daren
Daren, 2-night trip
10/10 Exceptional
25 September 2024
The good service by the staff from check in to check out.
Seng loong
Seng loong, 1-night trip
8/10 Very good
28 September 2024
Overall property was good . Enjoyed my stay
David
David, 7-night trip
10/10 Exceptional
25 September 2024
Good spot, easy parking
Edmond
Edmond, 1-night trip
8/10 Very good
2 November 2024
Wonderful upgrade, close to entertainment venues. Staff friendly and helpful.
Isobel
Isobel, 1-night trip
8/10 Very good
10 November 2024
Great for a quick stay. Mould and dust around window and walls in bathroom could have been cleaned/wiped off.
Daryl
Daryl, 1-night trip
8/10 Very good
11 November 2024
Spacious room very close to Adelaide oval and train station. A bit roudy on the street. A very comfortable and enjoyable stay
David
David, 2-night trip
10/10 Exceptional
31 August 2024
Good place to stay, convenient location to catch trains
Alison
Alison, 1-night trip
10/10 Exceptional
10 October 2024
I like how close to everything in Adelaide you are. The rooms are always clean and the staff is very friendly.
Ivan
Ivan, 2-night trip
10/10 Exceptional
8 November 2024
Very comfortable hotel stay.Will likely stay there on our return to Adelaide.Welcoming professional staff.Room was spacious and the beds were excellent. Buffet breakfast was adequate and served without fuss.Ticked all our boxes.