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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants, near Cairns Esplanade

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Urban Master | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Parking available
  • Air conditioning
Main amenities
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • 24-hour fitness centre
  • Free use of bicycles
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Television
  • Garden
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • Dressing gowns
The price is NZ$223
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout curtains, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Master

Urban Master

Urban Master

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crystalbrook Flynn

Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (699)
The price is NZ$243
includes taxes & fees
5 Jan - 6 January 2025
Crystalbrook Flynn
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About the area

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 2 min walk - 0.2 km
  • Cairns Central Shopping Centre - 7 min walk - 0.6 km
  • Esplanade Lagoon - 7 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive
  • Cairns Station - 12 min walk
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Crystalbrook Bailey offers a great location, putting you within a short 10-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 217 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1 per cent for credit card payments
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 12 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Room service (limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • First-run films
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CC's Bar & Grill – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte – This wine bar only serves dinner. Open selected days.
Pachamama – This poolside cocktail bar only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 75 per day

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 per cent

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs AUD 12 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey offer free cancellation for a full refund?
Yes, Crystalbrook Bailey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Bailey?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Crystalbrook Bailey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Bailey?
Yes. Self-parking costs AUD 12 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Crystalbrook Bailey?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crystalbrook Bailey?
No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Crystalbrook Bailey and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness centre. Crystalbrook Bailey also has a garden.
Are there restaurants at or near Crystalbrook Bailey?
Yes, there are 3 on-site restaurants, featuring poolside dining.
What's the area around Crystalbrook Bailey like?
Crystalbrook Bailey is a short 2-minute walk from Cairns Esplanade and 10 minutes' walk from Cairns Marlin Marina. Travellers say that the hotel is in a great location.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Brad, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cairns best hotels the Crystalbrook range
Great place to stay as its clean and modern.
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel to stay in. Close to everything.
Penelope, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value
A lovely modern hotel in a good location with great room facilities. Friendly and efficient staff. Highly recommended
Kelvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Casey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Uncomfortably small
Positively it is new, modern and clean. However the room was uncomfortably small - if it was the 25sqm advertised I am the queen of England! As per pictures you could not walk around the bed and if you had any luggage larger than a carry on it would not have had a place to be opened except the bed. I was a solo traveller and was uncomfortably small for one - would have been horrible for 2. As such i will not stay there again. Disappointing as Crystalbrooks generally pretty good
Sarah, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic property close to everything, super clean with the nicest staff! Highly recommend it!
Omar, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Justine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa Clayton, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
Blair, 3-night romance trip
Verified Wotif guest review

8/10 Very good

Overall we enjoyed our stay here. However there were some disappointing things which affected our stay: - poor attention to detail in the room cleaning with dust and dirty marks on many surfaces. - the shower design is poor sending water across the bathroom each time you shower. - no power points next to the bed and only USB A charging points, meaning if you need the more modern USB C to charge your phone overnight, you can’t plug it in next to you, even using your own charger. - the cafe next to the pool only operating from mid afternoon, when the pool area is in shade. All the action around the pool was before 3pm when the pool had sun on it. Also had a bad experience with the ground floor restaurant. After being in need of a morning coffee and seeing that it was going to close at 10.30am, rushed downstairs to be there at 10.25am to grab a coffee, only to find the staff had decided to close up the coffee windows early and we’re in the process of cleaning the coffee machine.
Ben, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Liriola, 3-night trip
Verified Hotels.com guest review

6/10 Good

Natasha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay and our demands for an early check-in and luggage storage until our flight time after check out was accommodated gracefully. Lively staff at the front as well as the cleaning staff who always greeted with a warm smile.
Joemol, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Summer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, comfortable place, easy walk to esplanade.
Jo, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location easy check in.
Hayley, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Great hotel! I room service food was really bad, inedible salmon
Belinda, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

Always amazing. Great hotel with excellent service. Comfortable beds, clean room.
Penelope, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location. Friendly helpful staff.
Mark, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Conveniently located and clean
Charlotte, 1-night trip
Verified Expedia guest review

6/10 Good

Breakfast buffet was terrible. So many other great cafes near here.
Karen, 1-night trip
Verified Wotif guest review