At the heart of Makkah, DoubleTree by Hilton Makkah Jabal Omar offers a haven with two on-site restaurants and local cuisine. Savor breakfast, connect to in-room WiFi, enjoy car rentals on site or unwind at the coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.
Doubletree by Hilton Jabal Omar Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. Also, this hotel is within a short drive of Kaaba. Fellow travellers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
676 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (SAR 215 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
DONE
Off-site
Free area shuttle within 500 metres
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
Working away
2 meeting rooms
Conference space (250 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch LED TV
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 70 to 250 for adults and SAR 40 to 125 for children
Late check-out can be arranged for an extra charge (subject to availability)
Fridges are available for an additional charge
Children & extra beds
Rollaway beds are available for SAR 600 per night
Parking
Covered self-parking costs SAR 215 per day
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002349
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah
Frequently asked questions
Does Doubletree by Hilton Jabal Omar Makkah offer free cancellation for a full refund?
Yes, Doubletree by Hilton Jabal Omar Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Doubletree by Hilton Jabal Omar Makkah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Doubletree by Hilton Jabal Omar Makkah?
Yes. Self-parking costs SAR 215 per day.
What are the check-in and check-out times at Doubletree by Hilton Jabal Omar Makkah?
Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Doubletree by Hilton Jabal Omar Makkah and nearby?
Recommended spots to visit include As-Haabee Exhibition (5-min walk) and Alkhalil Courtyard (7-min walk), along with Souk Al-Khalil (8-min walk) and Great Mosque of Makkah (11-min walk).
Are there restaurants at or near Doubletree by Hilton Jabal Omar Makkah?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Doubletree by Hilton Jabal Omar Makkah like?
Doubletree by Hilton Jabal Omar Makkah is in Makkah City Center, a short 11-minute walk from Great Mosque of Makkah and 15 minutes' walk from Kaaba. Travellers love the hotel's prime location.
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Doubletree by Hilton Jabal Omar Makkah Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Shuttle services
Lobby
Location
Food
Shuttle
Family friendly
Room service
What guests liked
Breakfast was excellent with a wide variety of options, including live eggs, omelettes, and delicious coffee. (48 reviews)
The airport shuttle service was convenient, frequent, and available 24/7, bringing guests close to their destination. (12 reviews)
The property's dining options offered a good range of choices with friendly and helpful staff. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
9 September 2025
Solo traveler
The hotel was clean the service was greT
Youhaniz
Youhaniz, 6-night trip
10/10 Exceptional
28 July 2025
Mr
Nice location polite staff beautiful hotel
Verified traveller
1-night trip
10/10 Exceptional
13 August 2025
Will come back here
I will stay there again.
Mohammad
Mohammad, 5-night trip
10/10 Exceptional
23 September 2025
Clea, spacious, safe. A shuttle bus is available to/from Haram
Hassan
Hassan, 3-night trip
10/10 Exceptional
7 July 2025
Very well run hotel, Was really home away from home.will de
Aisha
Aisha, 1-night trip
10/10 Exceptional
9 August 2025
السرير مريح والأغطية جيدة والشراشف نظيفة
Shatha
Shatha, 1-night trip
10/10 Exceptional
22 June 2025
It was a beautiful hotel clean and comfortable rooms.It worths to stay in again.
NAWAF
NAWAF, 3-night trip
10/10 Exceptional
12 September 2025
Beautiful
Ever intricate detail was taken care of... absolutely beautiful undoubtedly more beautiful because of haram...alhumdulilah.
Little expensive as the average person may struggle to afford such wonderful experience...and it would be amazing if every person can enjoy this place
Maria
Maria, 3-night trip
10/10 Exceptional
6 July 2025
Incroyable bien positionné à 10min à pied de la la qaaba beaucoup de commerce à proximité nikel
Chris
Chris, 3-night trip
8/10 Very good
7 September 2025
Good Stay
everything overall was great. just service disk would not answer calls 70% of the time and wifi connection was not really good.
ABDULLAH H.
ABDULLAH H., 3-night trip
10/10 Exceptional
11 September 2025
This was a blessing!
It was an amazing experience and overall a wonderful facility. Amjad, the lady who was serving us at the front desk was so kind and so thoughtful. I was traveling with my elderly father. She was kind enough to upgrade us to a suite. They have a shuttle that goes to the Kaaba which was wheelchair accessible. We use the shuttle more than a few times a day. Very convenient wonderful facility. Wonderful service will definitely come back and stay here if I’m ever lucky enough to be in Mecca again.
Sabrina
Sabrina, 3-night trip
10/10 Exceptional
26 June 2025
Nice location and clean easy to harm break fast good
Kamran
Kamran, 1-night trip
6/10 Good
21 August 2025
Surprised!
Embarrassing moment when they told me breakfast wasn't included. Who pays $500 for two nights and breakfast is not included?
Mohammad
Mohammad, 2-night trip
10/10 Exceptional
29 June 2025
Family Trip
We had a little baby and we loved the cleanness of the hotel.we chose breakfast option which was amazing, the overall service was great. If i had to do it again will definitely choose this.
Aisha
Aisha, 4-night trip
10/10 Exceptional
24 April 2025
Fantastic hotel, friendly staff, short walk to Haram al-Sharif, and an excellent breakfast buffet.
Arif
Arif, 1-night trip
6/10 Good
22 April 2025
⁹Hôtel propre,
Salem Mourad
Salem Mourad, 12-night trip
10/10 Exceptional
23 August 2025
Au début nous avons eu un peu peur car notre chambre n’était pas prête à notre arrivée. Une autre chambre boys a été octroyée.
Puis À part le problème de wifi dans la chambre tout était excellent. Le personnel de nettoyage, le personnel du restaurant, la conciergerie qui a accepté de conserver nos valises jusqu’à notre retour à Makkah.
Saghir
Saghir, 5-night trip
10/10 Exceptional
4 March 2025
Stay was good and comfortable.
FIROZ
FIROZ, 3-night trip
10/10 Exceptional
7 February 2025
Best hotel best stuff I will definitely come back
Fatima Ait
Fatima Ait, 9-night trip
10/10 Exceptional
14 February 2025
Amazing service , good location
Khalid
Khalid, 2-night trip
10/10 Exceptional
21 November 2024
Wonderful stay
Fouad
Fouad, 2-night trip
10/10 Exceptional
14 December 2024
Amazing hotel
Guled
Guled, 3-night trip
10/10 Exceptional
23 May 2025
Highly dependable shuttle service to haram
MOHAMED HAIRONI bin
MOHAMED HAIRONI bin, 3-night trip
8/10 Very good
13 November 2024
فندق مميَّز
Khaled
Khaled, 4-night trip
10/10 Exceptional
25 February 2025
Comfortable, wifi was a little choppy otherwise staff was amazing, breakfast was delicious, service was top notch