Dreams Natura Resort & Spa - All Inclusive
Puerto Morelos beachfront hotel with free water park and spa
- Free WiFi and free parking
Service is great everyone being extra friendly, could be due to COVID room service took…
Restaurant and staff from all restaurants were amazing
Dreams Natura Resort & Spa - All Inclusive
from NZ$441- Junior Suite Tropical View King
- Junior Suite Tropical View Double
- Junior Suite Partial Ocean View King
- Junior Suite Partial Ocean View Double
- Junior Suite Ocean View King
- Junior Suite Ocean View Double
- Junior Suite Swim Out King
- Junior Suite Swim Out Double
- Preferred Club Junior Suite Partial Ocean View King - VIP Lounge
- Preferred Club Junior Suite Ocean View King -VIP Lounge
- Preferred Club Junior Suite Ocean View Double -VIP Lounge
- Preferred Club Junior Suite Swim Out King - VIP Lounge
- Preferred Club Junior Suite Swim Out Double -VIP Lounge
- Run of the House Room Category
- Preferred Club Ocean Front Double - VIP Lounge
- Preferred Club Master Suite Ocean View - VIP Lounge
- Preferred Club Master Suite Ocean Front - VIP Lounge
- Preferred Club Governor Suite - VIP Lounge
- Family Junior Suite Ocean View
FAQs for Dreams Natura Resort & Spa - All Inclusive
Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund? Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Dreams Natura Resort & Spa - All Inclusive? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive? Yes, there's free self and valet parking. Is there a pool at Dreams Natura Resort & Spa - All Inclusive? Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM. Are pets allowed at Dreams Natura Resort & Spa - All Inclusive? Yes, dogs are welcome. There's a charge of MXN 1400 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive? You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive? Yes, there are 8 onsite restaurants. Nearby restaurants include Los Caporales (7.1 mi), Bugambilias (7.5 mi), and Momo (7.5 mi). What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby? Have fun during the warmer months with activities such as ziplining. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Dreams Natura Resort & Spa - All Inclusive also has 6 bars, a waterslide, and a sauna, as well as a health club and a garden.
Recent reviews
Good 7.4 From 44 reviews
Fair
Me and my husband came here for our honeymoon. We expected so much considering this hotel is new but unfortunately our stay here was horrible. Our room was not ready when we arrived (after specifically informing them of our arrival time) we had to wait about 3 hours to get our room. Once we got our room we noticed the “ocean view” wasn’t the ocean view we had selected when booking, reception said our ocean view was supposedly the “best” the others are “partial ocean view” our room had a long walk way out to look at the ocean but it wasn’t private. Our next door neighbors and people upstairs could see us there was always some guy from his balcony looking down at us every time we went outside to relax and hang out. We had some rain as well due to the hurricane which is understandable and out of the hotels hands BUT water came in under the door which reached up to the bedroom, hair dryer didn’t work we also found out on day 3 that we were missing an information booklet in our room that had ALL the information pertaining to restaurants at the hotel, bars, the spa, the menu for room the only reason we found this out is because after the 3rd attempt trying to order ro service we were told the menu is in the information booklet (staff here doesn’t know anything we would get so many different answers from people here the first 2 nights we were told the menu was on the tv lol) the staff here is also a hit or miss we dealt with some EXTREMELY rude people.
Cynthia, us4 night romance trip
Good
Good food, good service, beach in bad shape- there is no reef, nobody spend a time in the ocean
Michael, us7 night family trip
Poor
After booking our wedding in November of 2019, we were thoroughly looking forward to getting married at the Dreams Natura Resort. With that being said, we were told of construction delays in March and then out of the blue...a hotel re-branding in June. Our wedding date was July 27th. The re-branding caused the hotel opening date to be pushed beyond our wedding date, therefore causing our wedding to get moved to another Dreams location...at literally the last minute. When traveling out of the country and assembling trips for 20 people, this was a major issue and one in which Dreams and Now did not provide much assistance with. Terrible communication from both brands and then an up-charge at the Dreams Riviera Cancun location from the minute we arrived at the hotel. As a hotel builder, I am very familiar with the construction timelines and possible delays, however I am also privy to the level of communication given during these times. Dreams has lost all of my family and friends due to this whole ordeal and the way we were transferred without equal accommodations. If you are looking at this brand, I would kindly ask that you join the Now Natura fans page on Facebook......you will see that we are not the only ones severely let down from this resort and their management practices.
Jim_Gilbert, us6 night family trip
Very good
El hotel está bellísimo Para lis ninos un hit, entretenidos todo el dia Sus restaurantes muy buenos Ampliamente recomendado
sheila, mx1 night family trip
Poor
Los recepcionistas no tienen idea de lo que hacen, nos evacuaron del hotel y no nor reembolsan ni dan respuesta
alejandro, us3 night trip
Exceptional
Thomas, us4 night trip
Poor
Anna, us4 night trip
Exceptional
Antoinette, us5 night family trip
Poor
JULIANNA, us5 night trip
Exceptional
Marco, us2 night trip