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Hotel Neue Post

4.0 star property
Innsbruck City Centre ski hotel with free ski shuttle and ski storage

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Neue Post

Property amenity
Hiking
Front of property
Property amenity
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • WiFi in the lobby
  • Free ski shuttle
  • Ski storage
  • Self parking
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Desk
In-room safe
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Maximilianstrasse 15, Innsbruck, Tirol, 6020

What's nearby

  • Maria Theresa Street - 2 min walk
  • Landeskrankenhaus - University Clinics Innsbruck - 6 min walk
  • Golden Roof - 10 min walk
  • Innsbruck Old Town Christmas Market - 10 min walk
  • Bergisel Ski Jump - 3 min drive

Getting around

  • Innsbruck (INN-Kranebitten) - 5 min drive
  • Innsbruck Central Station - 8 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 9 min walk
  • Innsbruck West Station - 10 min walk
  • Free ski shuttle

Restaurants

  • ‪Gasthaus Anich - ‬3 min walk
  • ‪Wettercafe - ‬3 min walk
  • ‪Kater Noster Cafe & Bar - ‬4 min walk
  • ‪Aydin Bäckerei - ‬4 min walk
  • ‪Hotel Neue Post - ‬1 min walk

About this property

Hotel Neue Post

Hotel Neue Post features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the coffee shop/cafe is a nice spot to grab a bite to eat. Ski storage is also available. Fellow travellers like the overall property condition.

Languages

English, French, German, Italian, Russian

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 6 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 14 per day)
  • On-site extended parking (EUR 14 per night)
  • On-site parking is limited

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Bar/lounge
  • Coffee shop

What to do

  • Free ski shuttle
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.60 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 35.00 per night

Parking

  • Self-parking costs EUR 14 per day
  • Extended parking costs EUR 14 per night

Policies

This property accepts credit cards.

Also known as

Best Western Hotel Neue Post
Best Western Hotel Neue Post Innsbruck
Best Western Neue Post
Best Western Neue Post Innsbruck
Hotel Neue Post Innsbruck
Hotel Neue Post
Neue Post Innsbruck
Neue Post
Hotel Neue Post Hotel
Hotel Neue Post Innsbruck
Hotel Neue Post Hotel Innsbruck

Frequently asked questions

Does Hotel Neue Post offer free cancellation for a full refund?
Yes, Hotel Neue Post does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neue Post?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Neue Post?
Yes. Self-parking costs EUR 14 per day. Extended parking costs EUR 14 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Neue Post?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Neue Post?
No, this hotel doesn't have a casino, but Casino Innsbruck (4-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Hotel Neue Post and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Hotel Neue Post also has access to a nearby health club.
What's the area around Hotel Neue Post like?
Hotel Neue Post is in Innsbruck City Centre, a short 5-minute drive from Innsbruck (INN-Kranebitten) and 4 minutes' walk from Casino Innsbruck.

Hotel Neue Post Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Good

Traditional hotel but great breakfast
The Neue Post is a traditional hotel in the centre of Innsbruck. Booked a single room which is just that, a single bed in a small-ish room. Everything functions well, though nothing is particularly outstanding or memorable. Was not given a wifi code but didn't need it anyway. There's no air-con. Breakfast is fantastic though!
Jorg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful building. Excellent breakfast. Very helpful staff.
Ace, 2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Central and pleasant
Nice hotel, a little dated but under refurbishment. Staff are friendly, always helpful and the breakfast was good.
Gary, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Manita, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Excellent location
Close to centre of Innsbruck. Not really a 4 star hotel more like a 3 star. Breakfast disappointing. Couldn’t fault cleanliness of hotel.
vicky, 3-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

nice hotel near main area of interests, good breakfast.room i bit dull
peter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Poorly maintained hotel
Front desk did not know of our Expedia booking until showed our confirmation for a superior room. Later a different clerk assigned us a dark, small room with damaged/dirty bath floor. Next day we were moved to a superior room, but the telephone and one of the few electrical outlets did not work and neither could not be repaired until after we checked out two days later. Some additional problems communicating with front desk. At checkout we were told that our credit card would be charged. Only after much argument did the clerk agreed that we had prepaid Expedia. We have stayed in much better 3 star hotels. In contrast, the breakfast was excellent and served in a beautiful room. Not surprising, many bulbs in the large chandeliers were burned out.
Kot, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely floored with this lovely Hotel 6 Stars!
I loved everything about this hotel! The staff were friendly and super helpful with all my questions. My wife agrees and we decided we have to leave a good review on here because it was the reviews we read that helped make our decision to stay here in the first place. We will be back! This will be the first place we'll book!
Verified Hotels.com guest review

10/10 Exceptional

The hotel was cute and charming and in a great location, the breakfast was good and the staff was very nice!
Michelle, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Overall the single room is a 2-star hotel standard based on my experience (very small and with very basic facilities).
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location but 2.5 star room
The Hotel Neue Post is a very well located hotel. It was extremely easy to find (10 mins away from the Main train station). Check-in is at 3, but they were happy to hold luggage earlier. Breakfast was nice. The room was small but usable. The finishes should be replaced/updated though. The carpet was very old, and the furnishings were very outdated. It was NOT 4 star standards, but the location made up for what the hotel lacked. Innsbruck is very expensive so this hotel was doable pricewise. But the shower was terrible (went hot to cold quickly) the hallway was noisy, and the room needed lots of cosmetic help. I would recommend for location alone.
Verified Hotels.com guest review

10/10 Exceptional

Friendly hotel good location
We have used this hotel for years, the staff are always friendly and helpful. Location is great for getting into the main shopping area and is walking distance from the main station.
Verified Expedia guest review

8/10 Very good

Innsbruck is amazing.
A good hotel in a beautiful city surrounded by snow covered mountains.
Verified Hotels.com guest review

4/10 Fair

No air conditioning, terrible internet
When we travel, we try not to set our expectations too high. But we do look forward to air conditioning and reasonably good internet. Our room had an air conditioning control, but I couldn't get it to work. When I called the front desk I found out the whole hotel no longer has AC. Our room faced the afternoon sun and was stifling hot. They also have internet codes good for either one day or seven days. We stayed for three days and had to get a new code every day. It was also very clunky to use compared to most of the other hotels we stayed at on this trip. (I should say that after complaining, I got a seven day code - but only on our last day.)
Verified Expedia guest review

8/10 Very good

NeuePost stay
Very central, old fashion rooms but clean and very friendly staff. Breakfast was great too.
Verified Hotels.com guest review

10/10 Exceptional

Quirky and comfortable
The decoration is quirky but the rooms are clean and comfortable and the breakfast is very good. Close to shops and 15 minutes from station.
Verified Expedia guest review

10/10 Exceptional

outstanding comfort and service. In the middle of everything you need to see!
Verified Hotels.com guest review

6/10 Good

Near historic center
No Internet in room. Good breakfast. Near historic center.
Verified Expedia guest review

8/10 Very good

Nie Hotel in City Center
My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things to do.
Verified Hotels.com guest review

8/10 Very good

Good hotel, good location
Clean and tidy, good breakfast selection. Located 15 minutes from the station and on most bus routes. Not all rooms are air conditioned, thankfully ours was, as Austria are having a heatwave. Safe and fridge in room.
Verified Expedia guest review

8/10 Very good

Innsbruck stay.
We had a two day stay. The hotel is an easy walk to the old city and has plenty of nearby parking. The rooms are not air conditioned so on warm days, street noise may be an issue as Maximillian street is trafficked in the early morning an late evening. Breakfast was a typical continental breakfast with good variety. Staff was very friendly and helpful. Beds are firm, for some this is comfortable for others it is hard.
Verified Hotels.com guest review

8/10 Very good

Nice hotel just out of the old city center
The location and the room itself were great. There is not A/C in most of the rooms (if you think you'll need it, call ahead to request one with A/C) and fans are not provided in the room. The front desk staff was friendly and accommodating, but the staff in the breakfast room were the least friendly that we encountered in our 3 weeks in German, Austrian, and Italian hotel stays. The breakfast itself was sufficient but not amazing.
Verified Expedia guest review