SpringHill Suites by Marriott Kansas City Plaza, Kansas City, United States of America

We loved our stay here. It was so nice and clean and we also loved the tea tree shampoo that they provided. They also extended my checkout last minute which was very nice of them. Definitely coming back!

Great place. Very clean

Place was great staff was very helpful, very clean, room was spacious

My reservation was initially disrupted due to a change in my plans. I was frustrated that after speaking with hotel staff over the phone that my reservation would still be held, but upon arrival, that was not the case. Thankfully, Stacey, the night front desk staff member, was able to help my family and I get comfortably situated in our room, and handled the mixup. I was truly thankful for her aid and willingness to make our trip wonderful.

Very nice. Everything was great.

Hotel amazing. Getting charged for valet that we didn’t use, and another charge for incidentals, I am not happy about, as we did not charge anything to the room. Alexa and Levi were amazing. Appreciated all their help. Parking lot very hard to maneuver.

The room was clean and the beds were comfortable. The negative sides were: (1) There were not enough parking places available. They had below ground parking, but no access from there into the hotel. The underground parking had no lightning and we had to drag our luggage uphill to the hotel. (2) We could hear other people talking in their rooms and the doors slammed loudly. (3) The ice machine was close to the room and people were getting ice repeatedly. It was really loud. (4) Our sliding bathroom door locked on us twice. We finally had to get the night clerk to unlock the door.

Over the hotel was clean and nice one front desk guy went out of his way to accommodate me because the refrigerator in our room wasn’t working and I appreciate that his name was Levi!!! Great guy!!!! But unfortunately the next day still it was not working so they moved us to another room but when we go to the other room none of our television service was working Netflix the free HBO or Showtime and the other lady who was working there really didn’t seem concerned she just kept telling me to turn it off and on which it never worked the rest of our two day stay. So I was really upset about that I had small children who loves to watch kid movies and I was unable to keep them entertained with Netflix so that upset me that she wasn’t trying to help with the issues either and I paid good money to stay at this facility!!!

Yes this Hotel was Amazing!! My wife and I Celebrated our 8 year Anniversary here. The stay was like a small Gateway, but Right around the corner from home.

Newer hotel with very clean and spacious rooms. Breakfast was limited due to policy around coved-19 so can’t really rate it fully. Valet parking or on street. Overall very nice hotel.