Relax at this tranquil hotel after exploring nearby Saitama Super Arena. Stay connected with free in-room WiFi while enjoying proximity to public transit.
In the heart of Omiya, Candeo Hotels Omiya offers a serene retreat with laundry facilities and a rejuvenating full-service spa. Connect to in-room WiFi, enjoy convenient access to public transit, and appreciate the helpful staff that’s always ready to assist.
Candeo Hotels Omiya puts you a short five-minute drive from Saitama Super Arena. Fellow travellers like the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
321 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Full-service spa
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled) and heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Shower/bath combination
Electronic bidet
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and cash.
Also known as
Candeo Hotels Omiya Hotel
Candeo Hotels Omiya Saitama
Candeo Hotels Omiya Hotel Saitama
Frequently asked questions
Does Candeo Hotels Omiya offer free cancellation for a full refund?
Yes, Candeo Hotels Omiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Omiya?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Omiya?
Sorry, there's no on-site parking at Candeo Hotels Omiya.
What are the check-in and check-out times at Candeo Hotels Omiya?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Candeo Hotels Omiya and nearby?
Candeo Hotels Omiya has a spa.
What's the area around Candeo Hotels Omiya like?
Candeo Hotels Omiya is a short 6-minute walk from Miyahara station and 7 minutes' walk from Saitama City Space Theater.
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Candeo Hotels Omiya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
6 November 2024
Nice hotel
Sean
Sean, 6-night trip
10/10 Exceptional
24 August 2024
The onsen makes this place worth the cost
Ray
Ray, 2-night trip
10/10 Exceptional
15 November 2024
Close to Omiya station, many dining and shopping opportunities. Easy to get to Tokyo and surrounding areas.
Kimberly
Kimberly, 5-night trip
10/10 Exceptional
3 September 2024
The staff were incredibly friendly and I liked how large the room was.
Carli
Carli, 5-night trip
10/10 Exceptional
15 October 2024
Everything you could want from a hotel
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
20 May 2024
Staff was super ... lovely building and smart clean and modern room... highly recommended!
William Wilson
William Wilson, 4-night trip
10/10 Exceptional
30 June 2024
Love this hotel. Location is very convenient. Good service.
Yunfei
Yunfei, 5-night trip
8/10 Very good
27 October 2024
Pretty good being about 1 hour away from central Tokyo, Omiya station is pretty big with lots of food and shopping but much less crowded than central Tokyo.
Gavin
Gavin, 9-night trip
10/10 Exceptional
1 August 2024
The staff were friendly and the hotel was very clean. I wish there was a pool.
Krystal
Krystal, 6-night trip
10/10 Exceptional
8 August 2024
Luxurious, with very comfy pjs provided and everything. Option for roof spa use and a beautiful banquet buffet for breakfast for those staying longer. Will definitely be seeking out more Candeo hotel properties next time I am in Japan.
Verified traveller
1-night trip
10/10 Exceptional
24 September 2024
I absolutely loved my room! It was small, but very nice; it had a great view and the room was just beautiful! A kind of old-school cool that made me feel like a visiting millionaire. Check in was easy, and it being so close to Omiya Station made continued travel quite convenient.
AJ
AJ, 1-night trip
8/10 Very good
18 November 2024
Staff was very helpful in calling for taxis. Close to lots of stores and restaurants.
Initially when we checked in, the air con had a funky, musty odor, which after a few hours went away.
Rooms were a little small for American type folks.
For the price, it was a good deal!
Juan
Juan, 2-night trip
10/10 Exceptional
18 October 2024
The Onsen bath was a good way to manage shower congestion in the room with the family. I wish they provided towels there though. It’s kinda strange to
Gavin
Gavin, 4-night trip
8/10 Very good
12 August 2024
Everything is good, but the spa water not too hot.
Pui Yee
Pui Yee, 1-night trip
2/10 Poor
15 October 2024
They do not have Laundry services. Restaurant was full most of time (long cues). In Omiya (major bullet train stop in Saitama). Very poor quality.