Novotel Bur Dubai features a rooftop terrace and puts you a short five-minute drive from Dubai Creek and BurJuman Mall. Guests can indulge in massages at the spa, and Hang out Cafe serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Health Care City Station is 6 minutes away.
Languages
Arabic, English, French, German, Hindi, Russian
At a glance
Hotel size
219 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
2 outdoor pools
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 104
Wheelchair-accessible path to lift
Visual alarms in hallways
Well-lit path to entrance
Room amenities
Be entertained
LED television
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Hang out Cafe – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 70 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Novotel Bur Dubai Hotel
Novotel Bur Dubai Dubai
Novotel Bur Dubai Hotel Dubai
Frequently asked questions
Does Novotel Bur Dubai offer free cancellation for a full refund?
Yes, Novotel Bur Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Bur Dubai?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Bur Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Bur Dubai?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Novotel Bur Dubai?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Novotel Bur Dubai and nearby?
Novotel Bur Dubai has 2 outdoor pools and 2 bars, as well as a spa and a fitness centre.
Are there restaurants at or near Novotel Bur Dubai?
Yes, Hang out Cafe offers al fresco dining.
What's the area around Novotel Bur Dubai like?
Novotel Bur Dubai is a short 6-minute walk from Health Care City Station and 9 minutes' walk from Wafi City Mall.
Novotel Bur Dubai Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
9 August 2024
Worst
Cleanliness wasnt good, there lots Noise until early mornings for 2 days, after complaining to staff as well there were loud noise and we didnt had good sleep.
Specifically children's
Syed
Syed, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
VAISHALI DIPAK
VAISHALI DIPAK, 3-night trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Convenient location.
Not far from the airport - downtown - malls - etc...
Front desk staff were a bit confused. I made my reservation through expedia. The front desk employee(s) didn't know what to charge me twice: once upon check-in and once upon check-out.
They called me later when I was boarding my plane to inform me that I still owe the Hotel a small amount.
They were (though) very polite and professional in their approach
Fadi
Fadi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Kaartikeya
Kaartikeya, 12-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2024
Service and food were top notch
Bala
Bala, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Abenezer
Abenezer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2024
giovanni
giovanni, 3-night trip
Verified Expedia guest review
8/10 Very good
25 April 2024
Arun
Arun, 3-night trip
Verified Expedia guest review
8/10 Very good
18 April 2024
ok
Camalin
Camalin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
salah
salah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Mohammad
Mohammad, 2-night trip
Verified Expedia guest review
8/10 Very good
13 April 2024
Verified traveller
6-night family trip
Verified Hotels.com guest review
4/10 Fair
10 April 2024
Punith
Punith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 April 2024
Badeya
Badeya, 1-night trip
Verified Expedia guest review
8/10 Very good
1 April 2024
Service from representatives were excellent. Special mention to chef Prince. He was kind and interactive. Overall great experience!
NAGA BALAJI
NAGA BALAJI, 4-night family trip
Verified Expedia guest review
4/10 Fair
27 March 2024
My company booked for me a room in the smoking section because the hotel was full. However, I am sure that this level of smoking is not safe or even acceptable. The smell of the entire floor even before i get to my room is terrible. I got very sick and asked the hotel receptionists three times to change my room as i couldnt breathe anymore, but they didnt even bother to help. they kept saying "sorry ma'am the hotel is full" . honestly it was SOOO bad that I had to check out earlier than the nights i booked, and went to sleep at another place.
Mirna
Mirna, 4-night business trip
Verified Expedia guest review
6/10 Good
28 February 2024
The area is fairly quiet without many places to eat but it is close the metro station with access elsewhere. It's very safe outside and not far from World Trade Centre, Burf Khalifa or Deira
It's a typical Novotel as we have in Europe, perhaps slightly more luxurious. The staff are pleasant and helpful.
Michael
Michael, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
19 February 2024
Very nice staff and welcoming environment
Dominique
Dominique, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
4 February 2024
Na
Kasthuri
Kasthuri, 6-night business trip
Verified Expedia guest review
8/10 Very good
1 February 2024
Paras
Paras, 8-night trip
Verified Expedia guest review
6/10 Good
22 January 2024
staff was a mixed bag. generally nice but communication was poor over the phone in particular. found it difficult to get a good night sleep due to bed and room temperature (mine was warm and others in our group had it too cold). had an issue with laundry not being returned in time which resulted in needing to have front desk scramble so that i could have it in time for my flight.
Paul
Paul, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
16 January 2024
Ali
Ali, 13-night family trip
Verified Expedia guest review
8/10 Very good
8 January 2024
The location of the property was ideal in relation to distance from the airport and proximity to a medical facility I was visiting.
The one area for improvement was the check-in experience. Even though I was checking in at 3:20 a.m. following a delayed flight, the representative who checked me in was not at all welcoming and seemed distracted with other concerns.