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Hotel Central Luzern

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Overview of Hotel Central Luzern

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Hotel Central Luzern

3.0 star property
Mountain hotel with bar/lounge, near Chapel Bridge

9.0/10 Superb

880 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bar
Map
Morgartenstrasse 4, Lucerne, LU, 6003
Main amenities
  • Daily housekeeping
  • Self parking
  • Bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Multilingual staff
  • Picnic area
  • Luggage storage
  • Limited hour front desk
For families
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Premium bedding

Choose dates to view prices

About this area

What's nearby

  • Heart of Lucerne
  • Burgenstock - 38 min drive

Getting around

  • Zurich Airport (ZRH) - 60 min drive
  • Lucerne Station - 3 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Luzern Sgv Station - 10 min walk

Restaurants

  • La Baracca - 2 min walk
  • Bistro du Théatre - 2 min walk
  • Penthouse - 3 min walk
  • Basilico - 4 min walk
  • Little Istanbul - 4 min walk
Map

About this property

Hotel Central Luzern

3-star hotel by the lake, refurbished in 2017
You can look forward to a free breakfast buffet, a terrace, and an art gallery on site at Hotel Central Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a playground.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an elevator, and tour/ticket assistance
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Smoke-free premises and a water dispenser
  • Guest reviews give top marks for the quiet location and helpful staff
Room features
All guestrooms at Hotel Central Luzern offer comforts such as premium bedding, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Heating and fans
  • 0-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Seidenhofstrasse 5, Luzern
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 18.00 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Playground

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Segway rentals/tours nearby
  • Ziplining nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1910
  • Picnic area
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 0-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Fan

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Parking

  • Self parking costs CHF 18.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Frequently asked questions

Does Hotel Central Luzern offer free cancellation for a full refund?
Yes, Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Central Luzern?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hotel Central Luzern on 1 November 2022 start from NZ$380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Central Luzern?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Central Luzern?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Central Luzern?
Yes. Self parking costs CHF 18.00 per day.
What are the check-in and check-out times at Hotel Central Luzern?
You can check in from 2 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Central Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.
What is there to do at Hotel Central Luzern and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes segway rentals. Hotel Central Luzern also has a picnic area.
Are there restaurants at or near Hotel Central Luzern?
Yes. Nearby restaurants include Penthouse (3-min walk), Basilico (4-min walk), and Little Istanbul (4-min walk).
What's the area around Hotel Central Luzern like?
Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from Jesuit Church. Travelers say the local area is very quiet perfect for sightseeing.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

9.1/10

Eco-friendliness
Write a review

8/10 Very good

Nice Hotel
The hotel is in a great location walking distance from the train station, old town, the lake, Lion Monument and the transportation museum. The breakfast is nice with great breads, assortment of meats, cheeses and fruit, juice and a great coffee machine. It’s a nice hotel with some quirks that we noticed after staying there several days. There was no exhaust fan in the bathroom which made the entire room feel damp to the point that the towels (thin ones) did not dry out between uses and our clothes felt damp. We changed out the towels frequently because of this. Not the best eco friendly solution. There is no heat in the rooms until after October 1 and opening the windows to get some fresh air didn’t help due to it being rainy and chilly the week we were there. There was a floor fan but that didn’t help. They use keys to lock and unlock the door even on the inside of the room. We ended up leaving the key in the door which seemed the safest thing to do in case of an emergency or fire and we forgot where we put the key. All in all the hotel is very nice. In hindsight we just stayed too long (over 6 days) and the room started to feel uncomfortable due to no heater for those chilly mornings and the dampness from the bathroom that permeated the room.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

feeling of home in luxury
This hotel was brilliant. Best customer service and feeling of being home. Very comfortable bed, close to everything. I woukd definitely stay again.
Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars!
Excellent hotel in a hard to beat location , walking distance to most attractions & the station with several restaurants around, immaculately maintained, good variety of breakfast,very friendly & helpful front desk staff ( special shout out to Priskah) 5 stars!!
Mona, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Was not particularly fond of the room size. It was narrow in width and long in length. Bed was kind of small for a single. Nice breakfast room.
Dennis, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location. 5 min walk to train station and 5-10 min walk to main Lucerne attractions. I came on Sunday to Monday and most things were closed. Monday was their holiday I didn’t realize but Zurich was only a 50 min train ride. Hotel has a very small elevator, which can take a while with people and theirs luggage. I mostly took the stairs. Got a great work out lol. Breakfast was basic. And the room was quite hot, no air condition just a fan. It’s a nice place if your are looking for basic needs (comfort, close to transit/attractions and safety area).
Inas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at the hotel was great. The breakfast in the morning was fantastic with several different options to choose from. The location couldn't be beaten as it was only a block from the train station and a short walk to Old Town Luzern. Highly recommend
chris, 1-night family trip
Verified Hotels.com guest review