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Flyzoo Hotel - Alibaba

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Exterior detail
Hollywood Deluxe with Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Grand King | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Luxury Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Hollywood Deluxe Twin | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba

4.5 star property
Luxury hotel with 3 restaurants, connected to a shopping centre, near Wulin Square

9.2/10 Superb

19 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
The price is NZ$133
Price available on 05/12/2022
Map
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Gongshu

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 44 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou East Railway Station - 20 min drive
  • Hangzhou Yuhang Station - 21 min drive
  • Wulin Square Station - 7 min walk
  • Fengqi Road Station - 17 min walk
  • West Lake Cultural Square Station - 18 min walk

Restaurants

  • Moguoshuijiao - 5 min walk
  • Costa Coffee - 6 min walk
  • Muxin Coffee - 6 min walk
  • Starbucks Coffee - 7 min walk
  • The Grandma's - 8 min walk

About this property

Flyzoo Hotel - Alibaba

When visiting Hangzhou, Flyzoo Hotel - Alibaba is a great choice to consider. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. The property is only a short walk to public transportation: Wulin Square Station is 7 minutes away.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 289 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CNY 60 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Toys

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • 24-hour fitness centre
  • Shopping centre on site

Accessibility

  • Lift
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 138 for adults and CNY 138 for children (approximately)

Parking

  • Self-parking costs CNY 60 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Does Flyzoo Hotel - Alibaba offer free cancellation for a full refund?
Yes, Flyzoo Hotel - Alibaba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Flyzoo Hotel - Alibaba?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Flyzoo Hotel - Alibaba on 3 January 2023 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Flyzoo Hotel - Alibaba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Flyzoo Hotel - Alibaba?
Sorry, pets aren't allowed.
Is parking offered on site at Flyzoo Hotel - Alibaba?
Yes. Self-parking costs CNY 60 per night.
What are the check-in and check-out times at Flyzoo Hotel - Alibaba?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Flyzoo Hotel - Alibaba and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Flyzoo Hotel - Alibaba?
Yes, there are 3 on-site restaurants. Nearby restaurants include Moguoshuijiao (5-min walk), Costa Coffee (6-min walk) and Muxin Coffee (6-min walk).
What's the area around Flyzoo Hotel - Alibaba like?
Flyzoo Hotel - Alibaba is a short 7-minute walk from Wulin Square Station and 11 minutes' walk from Hangzhou Tower Shopping Mall.

Overall score and ratings

9.2

Superb

9.8/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

SZE YIN SIDNEY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the design, cleanliness, and location
1-night business trip
Verified Expedia guest review

6/10 Good

Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Gan Ping, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pauline, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The robot for coffee and cocktail is cool.
5-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Modern, clean, high tech and comfort. Beside hotel have mall and supermarket.
1-night family trip
Verified Expedia guest review

8/10 Very good

AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them.
1-night family trip
Verified Expedia guest review