2341 Shallowford Village Dr, Chattanooga, TN, 37421
What's nearby
Hamilton Place Mall - 16 min walk - 1.4 km
Tennessee Valley Railroad Museum - 7 min drive - 5.9 km
Amazon.com Fulfillment Center - 7 min drive - 5.8 km
Volkswagen Chattanooga Assembly Plant - 8 min drive - 8.4 km
Tennessee Aquarium - 16 min drive - 16.2 km
Getting around
Chattanooga, TN (CHA-Chattanooga Metropolitan) - 6 min drive
Restaurants
Cracker Barrel - 3 min walk
Asia Buffet - 14 min walk
Drake's Chattanooga - 15 min walk
Forbidden City Restaurant - 16 min walk
Starbucks - 10 min walk
About this property
Comfort Inn & Suites Hamilton Place
When you stay at Comfort Inn & Suites Hamilton Place, you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self-parking and full breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers love the helpful staff and overall property condition.
Languages
English, Hindi, Spanish
At a glance
Hotel size
76 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
ATM/banking
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga
Frequently asked questions
Does Comfort Inn & Suites Hamilton Place offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Hamilton Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Hamilton Place?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn & Suites Hamilton Place?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn & Suites Hamilton Place?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Comfort Inn & Suites Hamilton Place?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites Hamilton Place and nearby?
Comfort Inn & Suites Hamilton Place has a seasonal outdoor pool.
What's the area around Comfort Inn & Suites Hamilton Place like?
Comfort Inn & Suites Hamilton Place is in Hamilton Place, a short 16-minute walk from Hamilton Place Mall.
Comfort Inn & Suites Hamilton Place Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
15 December 2024
Betty
Betty, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
The location was great. We were there for our grandson's football tournament and it was easy to get around to the different fields. Plus the advantage of being so close to Hamilton Place for shopping during down time was great.
The room was clean and the bed was very comfortable. It was nice to have the extra sitting area also.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
I would recommend
The hotel is very clean, safe and conveniently located right off the highway. The front desk staff was very friendly and helpful at check in and breakfast the next morning was perfect. I was looking forward to nice hot shower after a long day on the road but the water only ever got luke warm but was hot the next morning and the tv kept loosing its signal so that was annoying but overall I would recommend this hotel.
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
Would not stay here again
Disgusting room- dirty bathroom in the 1st room almost threw up. Room smelled. They changed us to new room and still smelled but we made it work. Tv had like no working channels - said weak or no signal. We had a dog, filled out the form for incidentals and pet fee- then the called our room before 7am waking us all up because she said there was no card on file. Hotel is run down and gross
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Debi
Debi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 October 2024
Should have a poor rating
Upon entering the room it felt like I was walking into a musty/humid pool house. The air conditioning worked minimally. I had to set the thermostat to 60 to get the room to 73 degrees. There was not one, not 2 but 3 urine stains on the white comforter. (The side of the comforter that was stained was face down I’m sure to hide this from guests). There was some kind of stain on the lamp. No where in the description online did it say that the pool was closed for the season, but there was a sign on the door to the drained pool indicating such. (My stay was at the end of August and the weather was in the 80’s) Very worn down. I have stayed multiple places at with all levels of hospitality and cleanliness (I am a travel nurse) and there is only 1 hotel I have stayed in that is worse than this. Now mind you this hotel was really not much different in price from the surrounding(I’m sure much nicer) hotels. The only reason I did not change hotels is because I was there with my daughter’s college soccer team and didn’t want her to be in a different hotel than her team mates.
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
13 September 2024
James
James, 1-night trip
Verified Expedia guest review
6/10 Good
19 August 2024
jereme
jereme, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 August 2024
Needs updated
Kenneth
Kenneth, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Nancy
Nancy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
8 August 2024
TOOK OUT MY OWN TRASH. JUST OUTSIDE THE DOOR TO THE PARKING LOT! HOMELESS SLEEP UNDER THE PARKING GARAGE. STAFF IS USELESS
Nancy
Nancy, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 August 2024
The breakfast ended too soon.
Philip
Philip, 1-night trip
Verified Expedia guest review
4/10 Fair
29 July 2024
The hotel is in need of repair. The benches in the breakfast bar were ripped. The keys would work sometimes and had to go get it reprogrammed. I booked this hotel for a tournament and booked it because it said they had a laundry but did not. I had to find a laundromat to do my daughter’s uniforms. The first night we were coming back from dinner and went to get in the door and there was a guy peeing right in front of the door. Room had an Odor to it. The staff was super nice but I will not book there again
Kim
Kim, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
23 July 2024
Smelly room
Mary
Mary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
"We don't rent to locals." Why?
We booked through the app, and upon check-in we were informed that "We're not permitted to rent to locals".
My family and i are looking for an apartment. We've been hotel hopping for 6 months trying to find a place that will approve us. It was very upsetting to be told *when we arrived* that they couldn't accept us. Luckily my husband had his South Carolina license with the address on it, so we were permitted to check in. I don't understand the rationale for not allowing locals to stay in a hotel. The money is all the same. Otherwise the stay was lovely, the staff was polite, and the room was very nice.
Tegan
Tegan, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
19 July 2024
Odor in the room (mildew) and tub needed caulking (old black caulking) around front. Wall between bed and couch had shoe marks from someone placing their on wall. Carpet looked dirty and potholes all underneath parking deck. Evening shift Manager Olivia very pleasant and helpful throughout my stay.
Janice
Janice, 2-night trip
Verified Expedia guest review
6/10 Good
17 July 2024
Needs an update
Christina
Christina, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 July 2024
Nice,clean room,peaceful & the employees were polite
cyzanne
cyzanne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
Carlos
Carlos, 2-night trip
Verified Expedia guest review
6/10 Good
23 June 2024
Teri
Teri, 4-night family trip
Verified Hotels.com guest review
6/10 Good
23 June 2024
Mold in the bathroom. The sheets were stained. Ceilings were peeling off and hanging. The floors weren’t vacuumed.