See all properties

Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, near Clematis Street

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Rooftop terrace
2 restaurants, breakfast served
2 restaurants, breakfast served
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Free use of bicycles
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is NZ$499
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

AKA West Palm

Pool
Spa
Pet-friendly
Parking available
9.2 out of 10, Wonderful, (452)
The price is NZ$534
includes taxes & fees
24 Dec - 25 Dec
AKA West Palm
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Kravis Center For The Performing Arts - 10 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 12 min drive
  • Boca Raton, FL (BCT) - 28 min drive
  • Brightline West Palm Beach Station - 13 min walk
  • Mangonia Park Station - 17 min drive
  • West Palm Beach Station - 19 min walk

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Canopy by Hilton West Palm Beach Downtown features a rooftop terrace and puts you within a 10-minute walk of Clematis Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Banter Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights include a bar/lounge, a health club and a 24-hour fitness centre. Fellow travellers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby
  • Boat tours nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (3069 square feet)

Services

  • 24-hour front desk
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Water-efficient showers only

Special features

Dining

Banter Restaurant – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 38 per day with in/out privileges

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown offer free cancellation for a full refund?
Yes, Canopy by Hilton West Palm Beach Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Canopy by Hilton West Palm Beach Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Canopy by Hilton West Palm Beach Downtown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton West Palm Beach Downtown?
Yes. Valet parking costs USD 38 per day.
What are the check-in and check-out times at Canopy by Hilton West Palm Beach Downtown?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Canopy by Hilton West Palm Beach Downtown?
No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (6-min drive) and Lake Worth Casino Building and Beach Complex (14-min drive) are both nearby.
What is there to do at Canopy by Hilton West Palm Beach Downtown and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Canopy by Hilton West Palm Beach Downtown?
Yes, there are 2 on-site restaurants.
What's the area around Canopy by Hilton West Palm Beach Downtown like?
Canopy by Hilton West Palm Beach Downtown is a short 8-minute walk from Palm Beach County Convention Center and 9 minutes' walk from Clematis Street. Travellers say that the hotel is in a great location.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Trendy but lacks quality
The hotel is trendy, but the quality was sub par in comparison to other hotels nearby in the same price point. The room has zero ventilation, pillows are huge making sleeping uncomfortable, paper thin walls, and no privacy with sliding bathroom doors that don’t lock or stay closed.
Patrick, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Pool Ed closed for entertainment and there were NO BLANKETS on the bed. It was freezing in room!
Mary Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a great experience even before we got there. The front desk was very helpful. They have a shuttle transport you around nearby areas very accommodating. Looking forward to coming back to this hotel again.
Richard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LORI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We love the Canopy hotels and this one is great!
The Canopy is beautiful! We had a wonderful time! We got off the Brightline train and walked just a few nice blocks to check in. They held our luggage since we were early and we explored City place on bikes for lunch and shopping. When we came back to check in, they had already put our luggage in our room... nice touch. The room was large and clean and super comfortable with a great view of the city. We enjoyed the rooftop pool which has a connected restaurant and bar. The walkway around the pool is narrow, but the seating was adequate. There is a view of the ocean in the distance on one side. The Service was 7 out of 10. I only say that because we had to ask 4 times for pool towels. We ate breakfast in the downstairs restaurant, that is created to be like underground, like under a huge tree, in a cool way. Food was delicious and they had healthy options. We always look for Canopy hotels wherever we travel.
Rooftop pool
View from rootfop pool & Treehouse restaurant
You can see ocean in distance from rooftop pool
Traci, 1-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 4-night trip
Verified Hotels.com guest review

6/10 Good

Improvement is needed.
We arrived at the hotel at 5 p.m., but unfortunately, one of the rooms was not ready. Upon entering the room, we were greeted by a strong, unpleasant odor, and the cleanliness of the toilets left much to be desired. Before we left for dinner, we requested that the receptionist inform housekeeping to attend to the room. However, upon our return, we found that nothing had changed. While the hotel boasts a nice and modern appearance, its maintenance is clearly lacking. Overall, I am quite disappointed.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Elisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely return
I had originally booked for 1 week but after 2 days I added a further week because the hotel had everything I needed and the quality was very good. I will definitely stay there again next time I visit WPB.
Simon, 7-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kurt, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The front desk and valet staff were friendly and helpful. Overall, the hotel appeared clean and had a pleasant scent. Our room was mostly tidy, but I noticed the floors could have used a better mopping, and the rug under the bed wasn’t vacuumed. However, the linens and towels looked and smelled fresh. My wife and I felt that the management's execution of their ideas could use some improvement. We arrived on a Saturday afternoon for one night, and we chose this hotel partly because it features two bars/restaurants. Unfortunately, the restaurant near the lobby was closed until dinner, leaving us with only the rooftop bar for cocktails. Although it was only 2 PM and not very busy, the indoor DJ was far too loud for the space, making it impossible to have a conversation. It felt more like a nightclub in Vegas than a relaxing bar, although both bartenders were friendly and welcoming. Our experience was different when we returned for breakfast the next morning, as the bartenders were less inviting. We walked by the pool a few times, but it didn’t look inviting. It was crowded with high-top tables and chairs, while the lounge chairs were cramped together on one side, all occupied. To make the most of our stay, we decided to explore downtown, which is conveniently walkable from the hotel. The hotel also offers a golf cart service to transport guests around the area, which is definitely a highlight.
Ryan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love it!
Maria, 2-night trip
Verified Expedia guest review

8/10 Very good

Our hotel room (604) was spacious and the two queen beds were comfortable. The air/co worked perfectly. The room had everything we needed, from a safe to an iron and mini fridge. The sliding door for the bathroom didn’t really work - it was too thick and constantly smashed into the sink. The hotel itself is close to the Brightline train station, which we used to arrive in West Palm Beach. The area around the hotel is fine. We have no complaints and would likely stay here again.
Daniel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing place to stay if your looking for a chill stay, the room was very modern and beautiful. The staff was attentive and accommodating as well. The only thing I would say is the parking situation was a little tough. In general parking downtown west palm beach is a trip but it would be nice if the hotel included the valet in their prices and told you up front its almost $60 a night.
Mariana, 2-night trip
Verified Expedia guest review

8/10 Very good

Llewellyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mildred, 1-night trip
Verified Expedia guest review