Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, near CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast served
Outdoor pool
Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown offers an upscale retreat with a rooftop terrace and outdoor entertainment area. Enjoy a meal at one of the two on-site restaurants, connect to free WiFi, or relax at the 24-hour gym. Previous guests praise the helpful staff and convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Free use of bicycles
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is NZ$383
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 92 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AKA West Palm

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 876 reviews
The price is NZ$381
includes taxes & fees
23 Nov - 24 Nov
AKA West Palm
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 3 min walk - 0.3 km
  • Palm Beach Atlantic University - 3 min walk - 0.3 km
  • Norton Museum of Art - 9 min walk - 0.8 km
  • Clematis Street - 11 min walk - 0.9 km
  • Palm Beach County Convention Center - 1 min drive - 0.4 km

Getting around

  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 12 min drive
  • Boca Raton, FL (BCT) - 28 min drive
  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Brightline West Palm Beach Station - 13 min walk
  • West Palm Beach Station - 19 min walk

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪Barrio - ‬7 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪RH Rooftop Restaurant - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Canopy by Hilton West Palm Beach Downtown features a rooftop terrace and puts you within a five-minute walk of CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Banter Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights include a bar/lounge, a health club and a 24-hour fitness centre. Fellow travellers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 38 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby
  • Boat tours nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (3069 square feet)

Services

  • 24-hour front desk
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Water-efficient showers only

Special features

Dining

Banter Restaurant – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 38 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown offer free cancellation for a full refund?

Yes, Canopy by Hilton West Palm Beach Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Canopy by Hilton West Palm Beach Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Canopy by Hilton West Palm Beach Downtown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Canopy by Hilton West Palm Beach Downtown?

Yes. Valet parking costs USD 38 per day.

What are the check-in and check-out times at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (6-min drive) and Lake Worth Casino Building and Beach Complex (14-min drive) are both nearby.

What is there to do at Canopy by Hilton West Palm Beach Downtown and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.

Are there restaurants at or near Canopy by Hilton West Palm Beach Downtown?

Yes, there are 2 on-site restaurants.

What's the area around Canopy by Hilton West Palm Beach Downtown like?

Canopy by Hilton West Palm Beach Downtown is a short 5-minute walk from CityPlace and 8 minutes' walk from Palm Beach County Convention Center. Travellers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Canopy by Hilton West Palm Beach Downtown Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The rooftop pool was a highlight with great views, nice facilities, and excellent service. (23 reviews)
  • Restaurants and dining options were great, with amazing food and large portions available. (7 reviews)
  • The hot tub and pool were great, offering a wonderful view and a relaxing experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Food
Rooftop pool
Bar
Rooftop bar
Shower
Ambience

Reviews

10/10 Exceptional

All around excellent place to stay!
Kerri, 2-night trip

10/10 Exceptional

Great stay
Matinga, 4-night trip

10/10 Exceptional

Excellent

Great location close to everything. The Canopy is great, very clean and modern.
carolina, 1-night trip

10/10 Exceptional

Dylan and Jurgita at the front desk were amazing and super responsive during our stay! Definitely would love to stay here again when we come back to West Palm Beach.
Velarie, 3-night trip

10/10 Exceptional

Good
Woodlensson, 4-night trip

10/10 Exceptional

Great place
Imad, 3-night trip

10/10 Exceptional

Amazing stay! Will definitely be back! Enjoyed the roof top pool and great food.
Jessica, 1-night trip

10/10 Exceptional

What a wonderful place. The staff are exceptional. We totally enjoyed being able to walk to everything.
Vicki, 3-night trip

10/10 Exceptional

The staff was very nice,attentive & kind!
Melissa, 2-night trip

10/10 Exceptional

Nice atmosphere
John, 1-night trip

8/10 Very good

Great place to relax
Araceli, 3-night trip

10/10 Exceptional

Beautiful property. Room was very comfortable
Warren, 1-night trip

10/10 Exceptional

Great location
Peter, 2-night trip

10/10 Exceptional

We booked for the weekend to celebrate our anniversary and our stay was top shelf. Hotel is classy with a contemporary, green vibe. Loved the bar and well made drinks at happy hour. Breakfast was expensive. The Treetop and roof pool area was inviting and even though we were here in July there's a nice breeze with comfy shaded cabanas. The staff was attentive and friendly. Highly recommend.
Rose, 1-night trip

10/10 Exceptional

Great hotel option near the Convention Center

Excellent location and very comfortable rooms and amenities. The staff was extremely helpful and very attentive. Will definitely come back.
2-night trip

10/10 Exceptional

Great place to stay
Talley, 2-night trip

8/10 Very good

Overall good! Would stay again in the area
Cody, 4-night trip

10/10 Exceptional

Check in was great. Bernie was excellent and super helpful. Super quiet area really nice hotel.
melanie, 1-night trip

10/10 Exceptional

Beautiful, clean property & that also goes for the rooms! We were very pleased with our stay from the valets, to the lobby staff & both restaurant’s staff - very professional, everyone had great customer service! We had 3 meals there (2 at Treehouse & 1 at Banter) and ALL of our food and drinks were fantastic! My family thoroughly enjoyed our stay at Canopy & the next time we’re in town, they will definitely be our go to hotel - thank you for a great experience and we look forward to coming back!
Tracy, 2-night trip

10/10 Exceptional

The hotel is beautiful, staff is amazing and location is perfect.
Brian, 1-night trip

10/10 Exceptional

Great place to stay, public parking overnight is relatively nearby so not a big issue, outstanding rooms and amenities
Andres, 1-night trip

10/10 Exceptional

This was an amazing experience. The rooms were super spacious. Very clean exactly what I was looking for. We had stayed at a nearby hotel and the two bedroom suites are horrible. The only thing I have to say is that they call it a three-bedroom suite, but it's really two bedroom because they include the family as a third bedroom. It's a little bit misleading but the space is amazing!! Would definitely recommend!!
Pedro, 3-night trip

10/10 Exceptional

The hotel is clean, beautiful, and the staff was excellent throughout our stay. I did run into one issue I had arranged via chat with the hotel to have my EV charged while using valet, since I was on a tight schedule the next morning. Unfortunately, the car wasn’t charged as requested. However, the team responded quickly and professionally by crediting the valet fee, which I appreciated. The valet charge was $55, which feels a bit steep (not sure if that’s the standard). That said, everything else from the pool to the room to the overall servicewas top-notch. I’d absolutely stay here again.
Jessica, 1-night trip

10/10 Exceptional

We loved our stay at Canopy! Steve was extremely kind and accommodating. Unfortunately we were not able to fully enjoy the amenities due to our schedule but will definitely plan to be back with more time. The hotel is beautiful! The staff is amazing! I’m so happy to have found this place.
Jennifer, 1-night trip

10/10 Exceptional

West palm

Went out on the bikes most days. It was amazing views . People really friendly and welcoming.
Jennifer, 4-night trip