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Steigenberger Hotel Hamburg

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Exterior
Pool
Pool
Junior Suite | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Steigenberger Hotel Hamburg

UNESCO Sustainable Travel Pledge

Steigenberger Hotel Hamburg

5.0 star property
Luxury hotel with restaurant, connected to the convention centre, near International Baptist Church of Hamburg

8.6/10 Fabulous

1,027 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 10 min walk
  • Reeperbahn - 13 min walk
  • Hamburg City Hall - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Fish Market - 13 min drive
  • Hagenbeck Zoo - 21 min drive
  • Volksparkstadion - 22 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg Dammtor Station - 18 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Hamburg Central Station - 21 min walk
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

Restaurants

  • Rheinische Republik - 2 min walk
  • Karlsons - 4 min walk
  • La Locanda - 5 min walk
  • Edelcurry - 5 min walk
  • Public Coffee Roasters - 5 min walk

About this property

Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg puts you 0.5 mi (0.8 km) from Miniatur Wunderland and 0.7 mi (1.1 km) from Reeperbahn. Guests looking for a bite to eat can visit Restaurant am Fleet, which serves Mediterranean cuisine and is open for lunch and dinner. This luxurious hotel is also 4.9 mi (7.9 km) from Hagenbeck Zoo. The helpful staff and sightseeing get good marks from fellow travellers. Public transportation is only a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 34.00 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Sailing nearby

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • German

Room amenities

Be entertained

  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurant am Fleet – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 33.00 per person (approximately)

Renovations and closures

The property will be renovating from 8 September 2021 to 31 March 2023 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Exterior
  • Fitness facilities
  • Sauna
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 45.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Self-parking costs EUR 34.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Steigenberger Hotel Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Steigenberger Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Hotel Hamburg?
Yes. Self-parking costs EUR 34.00 per day.
What are the check-in and check-out times at Steigenberger Hotel Hamburg?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Steigenberger Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (2-min drive) are both nearby.
What is there to do at Steigenberger Hotel Hamburg and nearby?
Have fun with nearby activities such as cycling and sailing.
Are there restaurants at or near Steigenberger Hotel Hamburg?
Yes, Restaurant am Fleet offers al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Karlsons (4-min walk), La Locanda (5-min walk) and Edelcurry (5-min walk).
What's the area around Steigenberger Hotel Hamburg like?
Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 7 minutes' walk from St. Michaelis Church.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Robert, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

10/10 - terrific renovation, location & service!
Professional, friendly and accommodating staff from check-in to check-out. The renovated rooms are terrific and do suit the international traveler including multiple USB plug-ins at desk and bedside. Wi-Fi is terrific, plenty of storage for suitcases and spacious wardrobe. Large walk-in shower. Close to everything from (high-end) shopping, restaurants, cafés and public transportation. F&B is a bit limited currently but offers a beautiful breakfast buffet and great lunch & evening menu. The new restaurant will open Spring 2023. Bonus in December: Terrific Christmas market right in front of the hotel. Overall 10 out of 10 experience - highly recommend!
Overview room - newly renovated.
Bathroom - large walk-in shower and  vanity.
Amazing storage for suitcases and bags.
King size bed with large nightstand and USB-C/A plug-ins.
MICHAEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Poorna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is a delightful hotel. Clean, great beds, and delightful staff with a convenient location. Really enjoyed it!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hitomi, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Sixian, 2-night trip
Verified Expedia guest review

2/10 Poor

Very dirty.
Laurence, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Francisco, 3-night family trip
Verified Expedia guest review

6/10 Good

Currently being renovated!
The hotel is currently undergoing renovation. This wasnt mentioned on hotels.com when i booked. No hotel bar, temporary checkin desk and breakfast in what felt like a conference room. If i had known it was being renovated i would have booked elsewhere as this is not a cheap hotel. Avoid whilst renovations are taking place.
peter, 3-night business trip
Verified Hotels.com guest review