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Hugo & Carter's Backpackers & Motel

2.0 star property
Hostel in Tauranga

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Photo gallery for Hugo & Carter's Backpackers & Motel

Standard Twin Room (2 Single Beds)
Dining
Fireplace
Dining
Standard Triple Room (Double with Single Bed)
Hugo & Carter's Backpackers & Motel puts you within a 15-minute drive of Mount Maunganui. You'll have free perks such as WiFi and self-parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Garden
  • Library
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for 8 Bed Dorm Room

8 Bed Dorm Room

8 Bed Dorm Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio

Studio

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Separate bedroom
Private bathroom
Mobile key entry
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bed Dorm Room

4 Bed Dorm Room

4 Bed Dorm Room

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

Highlights

Heating
Separate bedroom
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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The price is NZ$134
includes taxes & fees
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About the area

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Fernland Spa - 3 min drive - 2.2 km
  • Tauranga Domain - 5 min drive - 4.3 km
  • Blake Park - 11 min drive - 10.0 km
  • Mercury Baypark - 13 min drive - 13.1 km
  • Mount Maunganui - 20 min drive - 13.2 km

Getting around

  • Tauranga (TRG) - 13 min drive
  • Rotorua (ROT-Rotorua Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tauranga Citizens Club - ‬5 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Mills Reef Winery & Restaurant - ‬6 min drive
  • ‪The Coffee Club - ‬5 min drive

About this property

Hugo & Carter's Backpackers & Motel

Hugo & Carter's Backpackers & Motel puts you within a 15-minute drive of Mount Maunganui. You'll have free perks such as WiFi and self-parking.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Garden
  • Library
  • Television in common areas
  • Communal living room
ROOM

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Shared accommodations
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Renovations and closures

This property is closed from 3 March 2025 to 22 August 2025 (dates subject to change).
This property is undergoing renovations from 8 June 2024 to 31 July 2025 (completion date subject to change).
During renovations, the hostel will make every effort to minimise noise and disturbance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hugo & Carter's Backpackers & Motel Tauranga
HELP_OUTLINE

Frequently asked questions

Is Hugo & Carter's Backpackers & Motel currently open?

This property is closed from 3 March 2025 to 22 August 2025 (dates subject to change).

Does Hugo & Carter's Backpackers & Motel offer free cancellation for a full refund?

Yes, Hugo & Carter's Backpackers & Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hugo & Carter's Backpackers & Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Hugo & Carter's Backpackers & Motel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hugo & Carter's Backpackers & Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hugo & Carter's Backpackers & Motel and nearby?

Hugo & Carter's Backpackers & Motel has a garden.

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Hugo & Carter's Backpackers & Motel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10

good for what we needed
1-night trip

8/10

Pleasant stay in motel unit. Suited what we needed for over fight stay.
1-night trip

8/10

Good value. Warm room.
1-night trip

10/10

We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
2-night trip

2/10

Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
1-night trip

10/10

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
1-night trip

2/10

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
1-night trip

4/10

Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
3-night trip

8/10

1-night trip

6/10

The room was quite old, moldy, and in poor condition. The sink was filthy, the soap dispenser was broken, and the water tap couldn't be properly turned off. The bed linens were old and bit dirty. However, the location and communication were great.
2-night trip

8/10

1-night trip

6/10

3-night trip

6/10

3-night trip

8/10

Clean and tidy room with private bathroom and shower. One double and one single bed. A shared kitchen which had full amenities although I did not use these. A warm fire place in the shared lounge which another nice room guest added in more firewood which the warmth flowed into the dining/kitchen area. If you are looking for a simple, fuss free room for an overnight/long stay, can't go wrong here. Under 10mins drive into the city/beach/Mt Maunganui.
1-night trip

10/10

2-night trip

10/10

Easy no hassle stay, clean & tidy, value for money
1-night trip

8/10

1-night trip

8/10

2-night trip

8/10

If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
2-night trip

8/10

1-night trip

8/10

1-night trip

8/10

2-night trip

6/10

1-night trip

10/10

1-night trip

10/10

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
1-night trip