Hyatt Place Nashville Brentwood, Brentwood, United States of America

Very pleasant stay, staff was wonderful

Poor lighting in bathroom. No sink counter.

We were greeted with smiles, and the entire staff was very courteous and professional. Kudos to each of you, especially since the majority of you wear MULTIPLE hats!

This is the second time that we have stayed here. This hotel is beyond awesome. Each time we arrive they are so friendly and are always willing to help in anyway they can. Each morning we are greeted the same way with a good morning and then a have a great day. It is located right across from a Target shopping center and around a lot of nice places. Coming to Nashville we never wonder where are going to stay, this is our first and only choice.

We came to Nashville to visit our daughter who lives there. We stayed at this hotel because it was a convenient location and and the price was right. The breakfast is borderline awful! The last night we were there they had a group who is having a birthday party and they had very loud music and kids running up and down the hallway until probably 11 PM. Some of us were trying to sleeP.

Was in line to check in for about 10-15 min. Watched Two guests sitting at the bar leave because nobody would wait on them. Appeared the front desk clerk was not only checking people in but also trying to attend to the bar. The next day I came down to get a bottle of pop and a bag of chips the lady at the front desk I was on the phone told me to talk to the lady at the bar. The lady at the bar was very busy I stood there for five minutes and decided that the bottle of pop and chips was not worth the wait. The lady at the front desk was still on the phone watching me the whole time. She watched me put the bottle of pop and the chips back and walk away. On the morning of my check out I go to the desk there’s nobody there. I stood there for five minutes I saw a walkie-talkie so I got on the walkie-talkie and tried to page somebody nothing. I then called the hotel and let it ring and ring and ring. I needed a receipt because this was a business expense. After the second call a guy finally came to help me check out and informed me that he couldn’t print the receipt because his computer was down which is odd because he hadn’t even been there so I’m not sure he how he knew that the computer was down. I have always had awesome service at every Hyatt place that I’ve ever stayed at. Not here! Also the breakfast and rooms was not on par with every other Hyatt Place I have stayed at.

Great time. Great staff. Easy on and off the freeway.

Had a reservation for 3 nights. When we got there they said they can see the reservation but they didn’t have a room available.

The hotel is easy to get to, it's very clean and very comfortable. The price was very competitive and affordable. We did not take part of the breakfast so I cannot speak for that. The coffee in the room was excellent for what it was. We needed more than one serving per person (2) and the staff took care of that. This is not a high frills place and that's perfect for our needs. We came to Nashville to venture out and have a great time and this hotel is excellent for that.

Nice stay - very nice people to work with!