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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel in Richmond with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Terrace/patio
Outdoor pool
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent
Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is NZ$198
includes taxes & fees
8 May - 9 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.6 out of 10, Excellent, 1,008 reviews
The price is NZ$206
includes taxes & fees
11 May - 12 May
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About the area

Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 5 min drive - 4.0 km
  • Lewis Ginter Botanical Garden - 6 min drive - 6.1 km
  • University of Richmond - 7 min drive - 6.0 km
  • Short Pump Town Center - 9 min drive - 10.4 km
  • Virginia Commonwealth University - 12 min drive - 12.6 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 16 min drive
  • Ashland Station - 27 min drive

Restaurants

  • ‪Potros Mexican Restaurant - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

At Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness centre and a terrace are offered, and in-room conveniences include fridges and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 14.00 for adults and USD 7.00 to 7.00 for children

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel and Suites Richmond West End by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Hotel and Suites Richmond West End by IHG and nearby?

Holiday Inn Hotel and Suites Richmond West End by IHG has an outdoor pool and a fitness centre.

Are there restaurants at or near Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an on-site restaurant.

What's the area around Holiday Inn Hotel and Suites Richmond West End by IHG like?

Holiday Inn Hotel and Suites Richmond West End by IHG puts you in Laurel, in the heart of Richmond. Popular attractions include University of Richmond, which is 7 minutes away by car.

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Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Bathroom
Shower
Water
Service staff
Breakfast
Booking
Lobby
Bed
Toilet

Reviews

8/10 Very good

Staff was nice and accommodating
Nychola, 2-night trip

8/10 Very good

Quick one night stay

My stay was very relaxing. Had a bowling tournament next door easy access to the alley.
Donna, 1-night trip

10/10 Exceptional

good choice

very nice hotel, easy to find, new and clean. pleasant decor.
1-night trip

10/10 Exceptional

Worth the cost

Stay was wonderful and staff amazing even though my room was not cleaned
Nychola L, 1-night trip

10/10 Exceptional

Great Value & Location

The front desk staff was friendly and helpful. Breakfast was fresh and had a large selection. The cinnamon buns in the morning were warm and delicious. I wish the parking was FREE since I am an IHG REWARDS member. Hearing that the parking garage under the hotel had cameras made me feel very secure since I had to leave things in my car overnight.
Julie, 1-night trip

4/10 Fair

Never again

The hotel was quiet, however, there was no one at the check-in counter and the hotel phone just kept ringing so that soured my experience right off the bat. Nedw computer system was slow once someone did finally appear. Only apps available on TV are Utube and another I do not use.To top it all off, the water pressure on 6th floor was poor and my shower was a disappointing trickle.
1-night trip

6/10 Good

I have said enough... customer service is NOT their forte.
James, 1-night trip

10/10 Exceptional

BARBARA, 1-night trip

10/10 Exceptional

Zaida, 1-night trip

10/10 Exceptional

Eric, 1-night trip

10/10 Exceptional

Jamel, 1-night trip

6/10 Good

Erika, 2-night trip

10/10 Exceptional

Jason, 2-night trip

10/10 Exceptional

Stephen, 1-night trip

10/10 Exceptional

Terica, 1-night trip

8/10 Very good

Shardae, 1-night trip

4/10 Fair

Marquita, 1-night trip

10/10 Exceptional

Melissa, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Absolutly Disgusting

The sheets were stained. The bed spread had stains and cigarette burns. The room was supposed to be non-smoking but reaked of cigarettes. the ceiling was falling appart where there was a leak and was never repaired. I did stay I cancelled my reservation.