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Hotel New Otani Hakata

4.0 star property
Hotel with bar/lounge, near Canal City Hakata

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Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
Property entrance
Property entrance
Indoor wedding
Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Hair salon
  • Multilingual staff

Feel at home (6)

  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry service
  • Lift
The current price is NZ$263
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 79 sq m
  • Sleeps 8
  • 4 Single Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Connecting rooms available
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
2 bathrooms
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room

Corner Suite Double Room

Highlights

Air conditioning
Fridge
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 79 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
  • 60 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 53.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Moderate Twin Room - Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Room

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Twin Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Japanese Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Moderate Twin Room - Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Single Room - Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed OR 2 Single Beds

View all photos for Moderate Single Room - Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Moderate Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Suite

In-room safe, desk, iron/ironing board, free WiFi

Corner Double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House

In-room safe, desk, iron/ironing board, free WiFi

Run Of House

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

THE BASICS FUKUOKA

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,386 reviews
The price is NZ$227
includes taxes & fees
17 Mar - 18 Mar
THE BASICS FUKUOKA
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About the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Tenjin Underground Mall - 8 min walk
  • Canal City Hakata - 16 min walk
  • Fukuoka Anpanman Children's Museum - 2 min drive
  • Port of Hakata - 3 min drive
  • Marine Messe Fukuoka - 4 min drive

Getting around

  • Fukuoka (FUK) - 13 min drive
  • Saga (HSG-Ariake Saga) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be a short five-minute drive from Canal City Hakata and Port of Hakata. Guests looking for a bite to eat can visit Sembazuru, which serves Japanese cuisine and is open for lunch and dinner. Also, Tenjin Underground Mall and Ohori Park are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Green house – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open daily.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self-parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self-parking costs JPY 1500 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travellers give top marks for the hotel's prime location.

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Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Nice Hotel
We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

10/10 Exceptional

Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
3-night trip

10/10 Exceptional

Staff gave superb service and rooms were spacious for Japan.
Darlene, 2-night trip

10/10 Exceptional

Value for money, very suitable for family trip.
TZE WAI, 3-night trip

10/10 Exceptional

Great hotel in city center.
Van, 3-night trip

8/10 Very good

Classic
Classic old-style 5-star hotel. Great service, clean and comfortable. Just some of the design features around room and lobby facilities starting to look a little bit old world.
Martin P, 3-night trip

10/10 Exceptional

Staff were very kind and clean room!
satoyo, 1-night trip

10/10 Exceptional

2 supermarkets within 2 mins walk makes this hotel a good option to stay.
WEN CHEN, 2-night trip

10/10 Exceptional

Hotel staffs nice and helpful, we will consider come next time
Lam, 2-night trip

10/10 Exceptional

Every staff member we engaged was very kind and helpful for our request. It was a very satisfying stay dealing with perfect hospitality.
CHIE, 1-night trip

10/10 Exceptional

Close to tube and very convinent for shopping.
YEUNG, 2-night trip

6/10 Good

Convenient location .
Daniel, 1-night trip

10/10 Exceptional

I like the service provided Taxis, takubin, amenities, very service oriented
Danette, 3-night trip

6/10 Good

Cost effective hotel & big room
charley, 4-night trip

10/10 Exceptional

great
Hiroko, 1-night trip

10/10 Exceptional

We thoroughly enjoyed our time here. The staff were very helpful and were very patient as there were a couple times that communication was a little challenging. The room was spacious and comfortable and I really liked how clean everything was. The food in the hotel's restaurants was excellent. There are a lot of places to shop in the area and transportation was easy as well. I really enjoyed my time at the New Otani and I would definitely stay here again!
Steven, 7-night trip

10/10 Exceptional

Thank you
Noel, 1-night trip

6/10 Good

Very friendly staff and service, Hotel is old and show it’s wear and tear, however there was a lot of fungus in our bathroom which made things a little uncomfortable
Jefferey, 2-night trip

8/10 Very good

Weak WiFi signal, the rooms seem old but clean, service is good! Parking space is enough!
Terrence, 4-night trip

10/10 Exceptional

Clean
Kanghee, 2-night trip

8/10 Very good

■Good The hotel has a long history and the facilities and staff maintain a first-class feel. The hotel is close to the subway station, within walking distance to downtown, offers Times car sharing in the parking lot, and has a large capacity, making it suitable as a hotel for family trips. ■Not Good The wifi in the rooms does not provide enough access bandwidth to the internet and would like to see improvements.
Yu, 1-night trip

10/10 Exceptional

Good!!
Eunjung, 2-night trip

8/10 Very good

The hotel staffs were really nice and attentive. We traveled with 2 adults 2 eleven yrs old. Bed was a bit small but we made it work. Room was clean. It was in a great location and would highly recommend it to everyone. It was close to shopping, subways, and great local restaurants down the street. There is no laundry or microwave at this hotel. But laundromat is only a 5 mins walk away. Would stay here again.
Philip, 4-night trip

10/10 Exceptional

I really enjoyed my stay here. The staff are friendly and the rooms are clean (and spacious!). It is close to the train station, and the neighborhood is very lively. Two issues that I think would help the hotel to improve: 1. The wifi didn't work well, even after the staff brought another device specifically for our room. 2. They charged me extra for the room phone, even if I just dialed the front desk to ask for the wifi issue.
Ao, 4-night trip

4/10 Fair

改悪
レセプションの対応が今まで5年間の滞在の中で最低だった、受付スタッフが完全に変わっていて対応が悪い。以前は本当に良かったのに残念。常宿にしていたがもう二度と泊まりたくない。
1-night trip