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Best Western Plus Westlands

4-star hotel with restaurant, near The Sarit Centre

  • Free continental breakfast, free WiFi, and free parking
From
NZ$109

Property renovations and closures

  • This property is closed from April 1 2020 to November 10 2020 (dates subject to change).

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Living Area
  • Living Room
  • Terrace/Patio
Terrace/Patio. Image 1 of 70.
1 / 70Terrace/Patio
8.4.Very good.
  • Location was perfect. We felt safe and the hotel was clean and comfortable!

    Mar 24, 2021

  • Perfect location for business. Beyond expectations. Sarit Centre Mall is just next door,…

    Mar 3, 2021

See all 9 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 101 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour front desk
  • Air conditioning

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • The Sarit Centre - 2 min walk
  • Westgate Shopping Mall - 7 min walk
  • Kenyatta International Convention Centre - 2.9 mi / 4.7 km
  • Uhuru Park - 2.5 mi / 4.1 km
  • United Nations Office at Nairobi - 4.7 mi / 7.5 km
  • Nairobi National Park - 8.9 mi / 14.4 km
This property is closed from April 1 2020 to November 10 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, 1 King Bed, Non Smoking, Balcony
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Penthouse)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

Location

  • The Sarit Centre - 2 min walk
  • Westgate Shopping Mall - 7 min walk
  • Kenyatta International Convention Centre - 2.9 mi / 4.7 km

What’s around

Landmarks

  • The Sarit Centre - 2 min walk
  • Westgate Shopping Mall - 7 min walk
  • Kenyatta International Convention Centre - 2.9 mi / 4.7 km
  • Uhuru Park - 2.5 mi / 4.1 km
  • United Nations Office at Nairobi - 4.7 mi / 7.5 km
  • Nairobi National Park - 8.9 mi / 14.4 km
  • Moi International Sports Centre - 9 mi / 14.5 km
  • Giraffe Centre - 9.5 mi / 15.2 km
  • Karen Blixen Museum - 11.8 mi / 19 km
  • Kenyatta University - 13.7 mi / 22 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 48 min drive
  • Nairobi (WIL-Wilson) - 25 min drive
  • Syokimau SGR Railway Station - 46 min drive
  • Syokimau Station - 49 min drive
  • Nairobi Station - 51 min drive

At a glance

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2020
  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • English
  • French
  • Hindi
  • Swahili
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Plus Westlands Nairobi
  • Best Western Plus Westlands Hotel
  • Best Western Plus Westlands Nairobi
  • Best Western Plus Westlands Hotel Nairobi

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for KES 5000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Westlands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 1 2020 to November 10 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bangkok Chinese Restaurant (4-min walk), Graze Steakhouse (4-min walk), and Open House (5-min walk).
  • Maintain your daily exercise routine at the gym.
8.4.Very good.
  • 10.0.Exceptional

    Will stay here again

    The staff were helpful ne very friendly the breakfast that was included was phenomenal the room had a washer and dryer refrigerator and stove

    Clarence, 1 night trip with friends, Jan 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Simply put the best Best Western by far!

    Our stay at the Best Western Plus Westlands was incredible. We have stayed at Best Westerns in the States in the past, but our experience does not even begin to compare to our current one. Best Western Plus Westlands is absolutely amazing, and it simply would not do it justice to describe the service as being 5-Star level. To start with, the hotel decor, amenities and fixtures are absolute first-grade and top notch, they have not spared any expenses on refining the total guest experience. Even 5-star hotels in Nairobi do not provide the quality, breadth and range in rendered services, with three complete TV Satellite packages, DSTv, ArabSat, Star TV and literally all premium Supersport channels inclusive, Bluetooth, Wi-Fi and screen-cast enabled Samsung 49" Ultra-HD Smart TVs and Techno Gym sports equipment compatible with all Android and Apple smart watches. The staff were very professional, courteous and considerate at all times, always with genuine, warm smiles welcoming their guests, and the Craft restaurant had gourmet-style a la carte menu items, and a breakfast buffet, which, for all intents and purposes, one would never, ever feel a niggling sense of remorse, if it happened to be their last meal, ever, period.

    KEBEDE, 9 night family trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Latrice, 1 night trip, Feb 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Ralf, 18 night trip, Jan 9, 2021

    Verified Hotels.com guest review

See all 9 reviews