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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel in Batavia with water park and restaurant

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Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Pool
Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds
Experience the perfect blend of relaxation and excitement at Quality Inn & Suites Palm Island Indoor Waterpark. Take advantage of free continental breakfast, unwind at the bar or in the arcade/game room, and enjoy quality time with family by the children's pool with a waterslide. With multilingual staff and free WiFi, this hotel has everything you need for a fun-filled stay.

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Water park
  • Fitness centre
  • Children's pool
  • Waterslide
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Arcade/games room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$134
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$157
includes taxes & fees
8 Jun - 9 Jun
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About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.5 km
  • Batavia Downs Casino - 18 min walk - 1.5 km
  • Dwyer Stadium - 3 min drive - 2.2 km
  • Summit Medical Center - 3 min drive - 2.6 km
  • Rochester Regional Health - 4 min drive - 2.9 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 34 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a children's pool are offered, and in-room conveniences include fridges and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (7319 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Water park access (surcharge)
  • Arcade/games room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chasers Lounge – This lobby lounge only serves dinner. Open selected days.

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 15 per person, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?

Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's a children's pool.

Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Quality Inn & Suites Palm Island Indoor Waterpark?

No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.

What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?

Quality Inn & Suites Palm Island Indoor Waterpark has a water slide and a fitness centre, as well as an arcade.

Are there restaurants at or near Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's an on-site restaurant.

What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?

Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.2

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Popular mentions

Room
Bed
Water park
Service staff
Breakfast
Bathroom
Children
Elevator
Food
Restaurant

Reviews

10/10

Great staff great stay
1-night trip

10/10

Amazing very nice people all around !
3-night trip

6/10

I requested a ground floor room with two beds (smoking) almost a month prior. When I arrived they first assigned a room on the second floor. It had a king size bed. The next room was on the third floor and only one working elevator.
5-night trip

4/10

Definitely need some improvements. Door key reader didn’t work, needed to get a different room because of it. So much cigarette smoke fumes in the place as well.
1-night trip

2/10

FRAUD: picture on line is NOT from this property. so nasty by the time i got to my room i didnt even go inside of room. would never go in water or go barefoot in anything these people run.looked like a lot of long term stay clients who may have been "down on their luck"
1-night trip

2/10

upon arrival i thought we must be at the wrong place… it’s nothing like the photos online. extremely rundown, and quite frankly scary. we witnessed a drug deal in the parking lot while unloading our bags from the car. and when we got to our room, we had to turn right around and leave because there was a cockroach right on the wall. NOT family friendly and not safe for kids. we couldn’t get out of there fast enough. only positive was that the staff was understanding and rectified the situation.
2-night trip

4/10

The room was clean and the furniture was old. The carpets throughout the hotel were clean but dingy. I was on the 4th floor and the elevator was broken and hadn’t been repaired since 2024. There were open guest rooms next to mine. The price included breakfast which was mediocre. Needless to say I have doubts staying at another Quality Inn
1-night trip

2/10

Worst hotel experience I’ve ever had Went here for a softball tournament. 1. Went to our room and the door wouldn’t lock (3 young kids ) and the worker first said that all rooms were booked but there was less than 20 cars in parking lot. 2. Tried to get ice for my daughter’s hand and all ice machines were out of order. 3. Saturday night the elevator was out of order: 4. Towels had brown stuff on them and sheets had stains. 5. Heater/Air Conditioner had black stuff (mold like) all threw it I could type issues all day! Don’t stay here
1-night trip

2/10

There were dead flies on my sheets when i got in my room, blood hand prints on wall, mold in the ceiling over the window, room smelled like smoke.:. The only thing that was nice was the pool area. The breakfast, some of the fruits were mold
2-night trip

10/10

Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
1-night trip

2/10

The place had roaches
1-night trip

8/10

Location and water park was great Rooms need a refresh
2-night trip

4/10

Room had a horrible odor and just dirty and dingy. Definitely will not stay again
1-night trip

2/10

They have roaches. On the first floor, for sure.
2-night trip

8/10

Water park is good for kids
1-night trip

4/10

Very close to shopping and restaurants. But the hotel had roaches in the room.
1-night trip

10/10

The staff was amazing. Restaurant was awesome will definitely be returning customer 😀
4-night trip

8/10

The parking was nice and easy and plentiful. It's within walking distance to food and entertainment.
1-night trip

6/10

The place needs some upgrading
1-night trip

4/10

This property has seen better days. The furniture was falling apart. Holes in the walls. Someone had punched a hole in the bathroom door. Vent in the bathroom literally hanging down from the ceiling. I chose the property because of the price and got what I paid for. Only staff I saw was the desk clerk that checked us in who was very nice but the hotel needs a complete overhaul. I thought we would be safe in a Quality Inn, that they had a standard that had to be met but I guess not.
2-night trip

8/10

It was decent
1-night trip

2/10

Place was disgusting and smelled horrible the low quality inn that’s for sure
1-night trip

10/10

Close to everything
1-night trip

6/10

The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I snowed heavily and the parking lot was not plowed.
2-night trip

4/10

The property needs serious cleaning and renovation. The halls smell so does the room.
3-night trip