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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Hilton Cardiff, Cardiff, United Kingdom

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Refrigerator
  • Rollaway/extra beds (free)
Kingsway, Cardiff, Wales, CF10 3HH, United Kingdom

Luxury hotel with full-service spa, connected to a shopping center, near Cardiff Castle
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Refrigerator
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • great stay at the hilton cardiff,room was exceptionally clean.check in staff…Sep 14, 2020
  • Good staySep 9, 2020

Hilton Cardiff, Cardiff, United Kingdom

from NZ$155
  • Twin Room
  • Executive Twin Room
  • Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Executive Room, 1 King Bed, View
  • Executive Twin Room, View
  • Deluxe Room, 1 King Bed, View
  • Family Double Room, View
  • Family Double Room (Deluxe)
  • Presidential Suite

What’s around Hilton Cardiff, Cardiff, United Kingdom

Landmarks

  • In Cardiff City Centre
  • Cardiff Castle - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff Motorpoint Arena - 11 min walk
  • Cardiff Bay - 17 min walk
  • Wales Millennium Centre - 30 min walk
  • St. David's Hall - 4 min walk
  • Cardiff University - 8 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 39 min drive
  • Bristol Intl. Airport (BRS) - 71 min drive
  • Cardiff Queen Street Station - 9 min walk
  • Cathays Station - 11 min walk
  • Cardiff Central Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Fitness facilities
  • Steam room
  • Health club
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 3651
  • Conference space size (meters) - 339
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
Languages Spoken
  • Bulgarian
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Schmoo in the City has 2 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.

Hilton Cardiff, Cardiff, United Kingdom’s small print

Also known as

  • Cardiff Hilton
  • Hilton Cardiff Hotel
  • Hilton Cardiff Cardiff
  • Hilton Cardiff Hotel Cardiff
  • Hilton Cardiff
  • Hilton Hotel Cardiff
  • Cardiff Hilton Hotel
  • Cardiff Hilton International
  • Hilton Cardiff Hotel Cardiff
  • Hilton Cardiff Wales
  • Hilton International Cardiff
  • Hilton Cardiff Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs GBP 23 per day

To-go breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Pets are allowed for an extra charge of GBP 25.00 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for GBP 15 per day (rates may vary)

Wired Internet access is available in guestrooms for GBP 15.00 per day (rates may vary)

Wired Internet access is available in public areas for GBP 15 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Cardiff, Cardiff, United Kingdom

  • Does Hilton Cardiff offer free cancellation for a full refund?
    Yes, Hilton Cardiff does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Cardiff?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Cardiff?
    Yes. Self parking costs GBP 23 per day.
  • Is there a pool at Hilton Cardiff?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Cardiff?
    Yes, pets are welcome. There's a charge of GBP 25.00 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hilton Cardiff?
    You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Hilton Cardiff?
    Yes, there's an onsite restaurant that serves local cuisine. Nearby restaurants include Revolution (5-min walk), Old Library (5-min walk), and Madame Fromage (5-min walk).

Recent reviews

Fabulous 8.6 From 569 reviews

Exceptional 10.0
Beautiful steak alert!!!
Clean friendly staff and beautiful steak in the restaurant.
Expedia, gb1 night trip with friends
Very good 8.0
Lovely stay!
Staff are lovely and very helpful. Car parking is very expensive at £28 a night. We had to move rooms as first room the fridge had mould in and the bedding was stained. Second room was okay.
Tina, gb4 night family trip
Exceptional 10.0
It was great we loved the pool
Keith, gb2 night family trip
Very good 8.0
Check in was easy the staff were brilliant explained everything. Rooms were sealed expected
gb1 night trip
Exceptional 10.0
Excellent service and ideal location
We visited the Hilton post COVID period and the hotel has taken all possible measures of precautions. The rooms were spacious, spotless and comfortable. It is located in the centre of Cardiff with easy access to all the shopping malls and restaurants. The Hilton operates a secure seal on the room once it’s cleaned, this is to ensure guests are confident access in the room once it’s cleaned is restricted. Parking costs £28/night, located close to the hotel. The front house team was excellent and especially Katie was brilliant. Highly recommended.
Geethika, gb2 night family trip
Fair 4.0
Unpleasantly Surprised
Check in was slow and the lady on reception was very short and cold with us. We were told our room wouldn’t be ready until at least 15:00 and that If we wanted a drink we would have to wait in a local bar or cafe as all theirs were shut + we would have to take all our luggage as no staff would watch it for us. Pool, spa, lounge, restaurant and downstairs toilet all shut. The room wasn’t cleaned and no fresh towels provided even after placing please clean room on door handle - only after I complained did we get towels which were dumped on the ironing board with old ones left on the floor. Breakfast is extra £14 per person per day and parking is £28 per day. If travelling with children 12 years old is considered an adult and they will get charged the same for breakfast but will still have access to children’s menu. Location was good, as was room with view - just a shame the staff don’t meet the standard of this Hilton.
Andrew, gb2 night family trip
Very good 8.0
Good hotel, good covid precautions
Hotels.com booked us here after the hotel we orginially booked was shut down when we got there and the hilton it was a good hotel to be replaced with. Cleaning is good, they have stickers on the door to show no one has been in there since the clean, a one way entry/ exit barrier, santisier on arrival etc. Masks not need in wales most places we went but good to see staff were wearing them or behind screens. Decor is quite modern, big headboard and has a hairdryer, tea/coffee, evelyn and crabtree toiletries, very nice. Bathroom very clean, decor a bit old but super clean. Shower ok, head bit limescaley but most hotels are. Velvet chairs maybe not the most hygenic to have in the room especiallly during covid but there was also pvc swivel chair. Carpeted floors but most are in uk. Tv was good size but a bit old quality and only had a few channels and only one of any actual interest to us no hdmi port so cant use chromecast (is not cable tv &rentable films as it was advertised to have not work - we had an executive room, 6th floor) also the remote had a 'iv been cleaned' sticker round it which i liked but still a bit of dust on it, i just wiped it over it was no problem. Receptionist always really nice. Its quiet generally and in the room and there is aircon which in this heat was so good. We found nearby parking really cheap a little car park 2 mins away. The hilton is placed perfect for shopping and cardiff looks like it would be a great night out just be careful when out& about
gb1 night trip
Very good 8.0
Perfect for a weekend break
Great central location and good quality hotel. Close to town and parks. Comfortable beds. I prefer stairwells to lifts ( for exercise) and these areas let the hotel down and should be improved. Good public car parking nearby
Colm, gb2 night trip with friends
Very good 8.0
Additional charge for parking seems a little excessive. Other than that it was a great stay in a great location, one of our favourite hotels in Cardiff.
Johnathan, gb1 night family trip
Exceptional 10.0
Clean and comfortable.
Nice looking hotel, convenient to the city centre. Comfortable, clean room with everything you might need. Nice bathroom. Friendly service. Great food in the bar near reception.
Joanne, gb1 night family trip

Hilton Cardiff, Cardiff, United Kingdom

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