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Courtyard by Marriott Cleveland Willoughby

3.0 star property
Suburban hotel in Willoughby with indoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Interior entrance
Point of interest
Exterior
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Conference space
Feel at home
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is NZ$198
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Four Points by Sheraton Cleveland-Eastlake
Free parking
Restaurant
Air conditioning
Bar
8.4 out of 10, Very good, (427)
The price is NZ$215
includes taxes & fees
24 Nov - 25 Nov
Four Points by Sheraton Cleveland-Eastlake
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About the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094

What's nearby

  • Lake Health West Medical Center - 5 min drive - 3.2 km
  • Classic Park - 5 min drive - 4.2 km
  • Historic Kirtland - 8 min drive - 9.6 km
  • Legacy Village - 13 min drive - 15.8 km
  • The Holden Arboretum - 20 min drive - 18.1 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 8 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive
  • Cleveland Station - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk

About this property

Courtyard by Marriott Cleveland Willoughby

Courtyard by Marriott Cleveland Willoughby puts you within a 10-minute drive of Lake Erie. Guests can take a dip in the indoor pool or grab a bite to eat at Bistro, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 90 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 3 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting room
  • Conference space (635 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 10 for adults and USD 8 to 10 for children

Renovations and closures

The property will be renovating from 25 April 2024 to 1 January 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Frequently asked questions

Does Courtyard by Marriott Cleveland Willoughby offer free cancellation for a full refund?
Yes, Courtyard by Marriott Cleveland Willoughby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Cleveland Willoughby?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Courtyard by Marriott Cleveland Willoughby?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Cleveland Willoughby?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Cleveland Willoughby?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Courtyard by Marriott Cleveland Willoughby and nearby?
Courtyard by Marriott Cleveland Willoughby has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Courtyard by Marriott Cleveland Willoughby?
Yes, there's an on-site restaurant, Bistro.

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Qwashaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was very pleasant and the hotel’s cleanliness was excellent
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
We enjoyed our stay at the Courtyard in Willoughby. The staff was friendly helpful and courteous. The woman at checkin was delightful. Our room was clean and comfortable. We will definitely book here again when we need to travel this way again.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exactly as expected
Few hotel chains are as consistently dependable as Marriott.
Les, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cathy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was very nice. It was also very clean. It has a pool which that is one of the things we look for when we book a hotel. I ran out of Conditioner in the shower so I called down to the front desk they immediately brought some up. Very helpful and polite. The only thing I didn’t like is most hotels have coffee or breakfast. They have a built-in Starbucks.
1-night trip
Verified Hotels.com guest review

4/10 Fair

The front desk personnel need training on being friendlier to customers. No Wi-Fi information given either. The entryway and bathroom floor was disgusting….hadn’t been cleaned. Shower floor also dirty. Would not recommend this place anyone. Very disappointing for a Marriott.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Nancy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Eboine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We had ants in our room, the smart TV was not smart and the beds were super uncomfortable
Joseph, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Standard courtyard. No cafe available.
Eric, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All good
Thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was very nice and clean. A very comfortable stay. The staff was very friendly.
LaShawn, 1-night family trip
Verified Expedia guest review

8/10 Very good

When I reserved the room, the description included "bar". When we arrived, there was no bar. The room was ok, the room lock needs work. After the amount I paid, I was expecting better.
Celeste, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

When I checked in my room was not clean. Prior guests personal hygiene - gross - left visible in trash and shower. When I called the front desk to please service my room, I was told that if I didn't like it to change hotels! Every hotel in the city was booked, so I had no choice but to stay.
Leonor, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Good
Hao, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Here for a night, would recommend. Everything was clean, staff were friendly, parking was easy even when we came back to the property pretty late at night. Checking in and out was quick and painless.
Latoya, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Zettie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I had a VERY difficult time with your phone menu trying to get someone to answer the phone and to ask them for an earlier check-in than 3 p.m. I made try after try and when I finally did reach a human in the hotel, there was nothing they could do for me. When we arrived at 2:45 anxious to be there exactly at check-in, nothing was ready and we were delayed until about 3:15. I felt it was not a good response from the Courtyard. No extra effort whatsoever. You need to check your phone responses/menu and try to be more user-friendly.
Barbara, 1-night trip
Verified Expedia guest review

6/10 Good

We booked for a 2 night stay. Our room was not serviced. Since we had an accessible room, meaning bathroom floor got wet, towels need to be put down to soak up the water on the floor. Upon returning to the room at night, wet towels on the bathroom floor, no new towels, bed unmade… this is not why I paid top dollar for. When we checked in wasn’t told about the wi-Fi, called from desk… no response. Had to walk down to the front desk to find the clerk sitting in the lounge. We have mobility issues, hence not the service I paid for.
Anabela, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing. The rooms were comfortable and clean. Highly recommend
Kimberly, 2-night trip with friends
Verified Expedia guest review