I had a great experience. The woman that greeted my partner and I in the lobby was very professional, well spoken, got to the point, answered all our questions. Make sure when you arrive, to make a left to park, do not make a right into the parking garage ($30 parking). The location is great, only a block away from a wonderful view of New York City. The only thing that I would change is since that we paid $300 for the room (single bed), it should at least come with a refrigerator with free drinks. Furniture was comfortable, and room was sparkling clean. Walls are a bit thin, we easily heard people in the hallway but the TV was loud enough to distinguish the noise. Overall great experience and would recommend a nights stay.