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4-star hotel with full-service spa, connected to the convention center, near Norra Bantorget
We booked a suite it was spacious , clean , comfortable and most of all the view is…
Apr 2, 2021
The location is great and the general atmosphere was very nice. The breakfast is well…
Dec 29, 2020
The spa is open daily.
Facility access costs SEK 395 per person, per night. Facilities include a sauna and a spa.
Self parking costs SEK 300 per day
Parking is available nearby and costs SEK 300 per day
Rollaway beds are available for SEK 250.0 per day
Cribs/Infant beds are available for SEK 100.0 per day
Pets are allowed for an extra charge of SEK 250 per accommodation, per stay
WiFi is available in guestrooms for an extra charge
WiFi is available in public areas for an extra charge
For details on pet restrictions, contact the property at the number on the booking confirmation.
Pool access available from noon to 9:00 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; guests are provided with hand sanitizer; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Comfortable bed. Very good breakfast! Only had a short stay from midnight until the next morning. Some noises in the morning but that is to be expected from a city hotel.
Jessica, 1 night trip, Oct 14, 2020
Verified Hotels.com guest review
Friendly and nice atmosphere, service-minded staff and comfy rooms. Minus that it was not clearly stated that snacks and drink on the desk were not complimentary, but other than that we really enjoyed our stay.
1 night family trip, Oct 1, 2020
Verified Hotels.com guest review
Too small rooms without a wardrobe, bad breakfast (bread was too old and not fresh). Hotel has not a parking, just a small parking underground that is always full and is on payment. Spa was full on Saturday because it was all book for a company. No bathroom kit. A low quality iron in the room which damaged my cloths :(
Marjan, 2 night trip with friends, Sep 30, 2020
Verified Hotels.com guest review
Dammigt på rummet, uttag som ej fungerade så en lampa gick inte att tända därav mörkt i stor del av rummet. Ringde roomservice 4 ggr, de svarade endast en gång då vid midnatt. Gick ner till receptionen direkt efter samtalet men fick vänta på att någon skulle dyka upp. 3 av 4 hissar ur funktion. Fick gå upp och ner till 7e våningen. Alldeles för mycket folk vid frukosten med tanke på dagens restriktioner.
1 night trip with friends, Aug 6, 2020
Verified Hotels.com guest review
We came here mainly because of the rooftop pool with a view of the city and to be able to enjoy what Stockholm had to offer. It started out in a very disappointing fashion when we were told that the pool was only open for kids between noon and 3pm and since check-in is 3pm and check-out for us was noon the day after, we were not going to be able to swim. Another thing to notice is that entry is an extra 20-30€ per person. It does give you access to the Spa, but we would not have had any use of it. The disappointment continued when I realised that the bar, lounge and café was closed and no staff to be found. How is this possible? This is a cost-cutting measure found in a lot of places in Sweden, but this is a major brand hotel right in the centre of the capitol. Not acceptable. Had to run out to get myself a proper coffee. Lastly, the room had a nice view but was in dire need of refurbishment, particularly the floor which was scratched up all over. Customer service was mediocre, no one in the staff was speaking more than absolutely necessary. The bar closed at 9pm and we were told by a nonchalant bartender we had to leave while i was sipping on my half full G&T I just paid for. All in all, I would stay clear of this hotel in the future.
Zihni, 1 night family trip, Aug 2, 2020
Verified Hotels.com guest review
+ The hotel is modern and new, comfortable beds and good room size. Bathroom is really modern and fresh. -the room was not clean. Found dust and hair everywhere even in the shower.
Layth, 1 night trip, Jul 22, 2020
Verified Hotels.com guest review
The room was dirty. I’ve stayed in cheeper hotels that were much cleaner. Bathtub drainage was clogged, floors with stains.
4 night trip, Jul 20, 2020
Verified Hotels.com guest review
The windows in tbe room have a view on some office space. Breakfast was ok but really nothing special. Staff was doing the minimum and poor measures to fight covid. The room was clean and the premises are quite modern though. I was certainly expecting better.
Yohan, 1 night trip, Jun 29, 2020
Verified Hotels.com guest review
Lovely hotel and massive room. Plugs were a little tired and room hadn’t been cleaned in full detail and we were missing a dressing gown but one was brought to us as soon as we called reception, super helpful and friendly staff. We had a great stay and were super happy.
Aurelien, 1 night trip, Jun 19, 2020
Verified Hotels.com guest review
The hotel was very nice, clean and all staff encountered were very nice. there was a great selection for breakfast. the Bed however, booked for double bed but it was two separate beds were was not completely comfortable to sleep as a couple.We booked the hotel especially for the option of the Pool but we were charge €75 to use for 3 hours which i though was expensive this should be free for hotel guests
Lisa, 3 night trip, Jun 18, 2020
Verified Hotels.com guest review